Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Executive AEC

Company: NavVis

Location: USA

Posted Feb 01, 2025

NavVis is seeking an Account Executive for the AEC sector to drive market expansion, manage end-to-end sales, showcase the value proposition of NavVis LX Series, engage and educate clients, and collaborate cross-functionally. The role involves working closely with product engineering and design teams, and requires industry experience, technical acumen, customer focus, travel flexibility, curiosity for technology, and work authorization in the US. NavVis offers a competitive compensation package, flexible working hours, and a commitment to diversity and inclusion.

Associate Recruiter

Company: brightwheel

Location: USA

Posted Feb 01, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment for various business roles, focusing on inclusive and equitable hiring practices. The Recruiter will collaborate with business leaders, build strong diverse pipelines, and create an unparalleled candidate experience.

Overlay Sales Specialist – Azure

Company: TTEC Digital

Location: USA

Posted Feb 01, 2025

TTEC Digital is seeking a Sales Specialist for the Azure Overlay position, reporting to the Vice President of Sales for Microsoft. The role involves driving revenue growth, expanding the client base, and partnering with sales teams. The ideal candidate should have 10+ years of enterprise experience, 8+ years in sales or sales leadership, and 8+ years of experience with Azure technology solutions. The position offers a competitive salary, benefits, and an annual incentive program. TTEC Digital is an equal opportunity employer committed to diversity and inclusivity.

Staff Developer - Rails

Company: 1Password

Location: USA

Posted Feb 01, 2025

1Password is seeking a Staff Rails Developer with 7+ years of experience in building and scaling complex SaaS platforms. The ideal candidate will have deep expertise in database architecture, modern Rails frontend tech, and endpoint security. They will play a pivotal role in defining the technical roadmap, leading major architectural decisions, and fostering a culture of technical excellence. The role is fully remote within Canada and the US, with periodic travel for onsites. The annual base salary is between $168000 CAD and $228000 CAD, plus benefits and equity. 1Password offers a supportive, passionate, and collaborative team, with a focus on asynchronous collaboration and a remote-first environment.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: USA

Posted Feb 01, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, focusing on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, familiarity with Ruby on Rails, and experience building large-scale consumer-facing web applications. The company offers a competitive salary, comprehensive benefits, and a culture that values collaboration, continuous improvement, and shared success.

Senior Full Stack Engineer - Card Fraud and Disputes

Company: Mercury

Location: USA

Posted Feb 01, 2025

The Pont du Gard, a 1st century CE Roman aqueduct, is a marvel of engineering, showcasing precision and durability. Mercury's Card Fraud and Disputes team seeks a Senior Full Stack Engineer with 35+ years of experience in fullstack development, eager to learn Haskell, Yesod, Persistent, PostgreSQL, React, TypeScript, and Redux. The ideal candidate will design and maintain seamless backend APIs and frontend interfaces, contribute to technical design, collaborate cross-functionally, and mentor team members. Mercury offers competitive compensation and benefits, fostering innovation and collaboration in the fintech industry.

Senior Product Designer

Company: AffiniPay

Location: USA

Posted Feb 01, 2025

The job posting is for a Senior Product Designer role that involves driving impactful design, collaborating across teams, innovating with scale, and inspiring others. The ideal candidate should have a bachelor's or master's degree in a related field, extensive experience in UX design, advanced user research and testing skills, technical expertise in HTML, CSS, JavaScript, and frontend development frameworks, strong collaboration and leadership skills, strategic thinking abilities, expert knowledge of design tools, and an expert understanding of design systems.

Senior ServiceNow Applications Developer - Senior Consultant

Company: Dynamo Technologies

Location: USA

Posted Feb 01, 2025

The SWIFT program aims to enhance service delivery, improve code quality, and reduce administrative overhead by integrating, customizing, and developing ICE applications and systems. The Lead ServiceNow Developer will play a crucial role in deploying ServiceNow solutions, requiring strong technical expertise, communication skills, and the ability to work autonomously. The role involves configuring, customizing, and implementing ServiceNow applications, developing advanced scripts, supporting data migration, conducting thorough testing, and troubleshooting technical issues. Dynamo, the company offering this position, is a full-lifecycle digital transformation company committed to providing best-in-class technology and mission support services.

Senior Software Engineer, Insurance Engineering - Growth

Company: Airbnb

Location: USA

Posted Feb 01, 2025

The Insurance Engineering team at Airbnb is seeking a talented and diverse software engineer to help expand market share and drive revenue for existing protection products. The role involves working closely with cross-functional teams, driving lead in framework and tooling development, and nurturing a culture of technical quality. The ideal candidate should have a Bachelor's or Master's degree in CS or equivalent, 5+ years of software development experience, proficiency in JVM languages, and experience with frontend and backend development including GraphQL. Prior experience in a startup or fast-paced environment is a plus. The role is remote-eligible and Airbnb is committed to diversity and inclusion.

Senior Software Engineer

Company: Hometap

Location: USA

Posted Feb 01, 2025

As a Senior Software Engineer at Hometap, you will design, build, and test software using Python and JavaScript. You will also champion the creation of new tools and processes, maintain high code quality, implement key analytics, collaborate with teams using Agile practices, and provide mentorship. The ideal candidate should have 7+ years of professional experience with Python and JavaScript, strong database querying skills, experience with unit testing, cloud services, and Git. Familiarity with the Fintech industry is a bonus.

Senior Product Marketing Manager

Company: Teikametrics

Location: USA

Posted Feb 01, 2025

Teikametrics is seeking a data-driven Senior Product Marketing Manager to enhance the adoption, engagement, and retention of their AI SaaS platforms. The ideal candidate should have strategic thinking, data-driven decision-making skills, and experience in SaaS, adtech, or ecommerce industries. Key responsibilities include GTM strategy development, competitive landscape analysis, customer communication, content creation, customer insights, sales enablement, campaign management, customer journey optimization, content leadership, and stakeholder collaboration. The company offers a competitive benefits package, remote work opportunities, and a flexible work schedule.

Ecommerce API/ED Developer

Company: Pipe17

Location: USA

Posted Feb 01, 2025

Pipe17, a leading ecommerce integration solutions provider, is hiring an experienced APIEDI Backend Developer in LatAm or Europe. The role involves designing, implementing, and maintaining API and EDI/B2B platform integrations, collaborating with internal teams, configuring mappings, performing testing, providing ongoing support, and staying updated with industry trends. Requirements include a degree in Computer Science or related field, proven API platform development experience, EDI/B2B development experience, knowledge of B2B communication protocols, and excellent problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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