Technical Support Jobs in USA
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Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.
Staff Software Engineer - ML Training Platform
Company: Reddit
Location: USA
Posted Jan 29, 2025
The Machine Learning Platform team at Reddit is seeking a Staff Software Engineer to work on foundational ML infrastructure. The role involves architecting, implementing, and maintaining systems for Feeds, Ranking, Content Understanding, and Recommendations. The ideal candidate will have 8+ years of experience in software development, ML frameworks, MLOps practices, and container orchestration systems. Benefits include comprehensive healthcare, 401k matching, home office workspace benefits, and flexible vacation.
Account Executive - Enterprise
Company: Figma
Location: USA
Posted Jan 29, 2025
Figma is seeking an Enterprise Account Executive to drive sales and maximize revenue with key decision-makers in large organizations. The role involves creating and managing a pipeline of Enterprise accounts, applying effective sales techniques, aligning with executives on business challenges, and managing a book of business. The ideal candidate will have experience closing sales over multiple years for a software or SaaS business with an Enterprise book of customers, consistently meeting pipeline generation targets, and managing complex sales cycles. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.
Data Services Specialist
Company: COMPLY
Location: USA
Posted Jan 29, 2025
COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 350 professionals worldwide, they offer comprehensive benefits, remote work flexibility, and a supportive culture. They are currently seeking a detail-oriented Data Services Specialist to manage projects, communicate with clients, and collaborate with brokers. The ideal candidate should be organized, have excellent client-facing skills, and possess strong technical abilities.
Enterprise Software Deals, Reporter
Company: Axios
Location: USA
Posted Jan 29, 2025
Axios Pro Deals is seeking an Enterprise Software Deals Reporter. The role involves covering the software deals spectrum, including VC, private equity, M&A, and IPOs. The ideal candidate should have subject matter expertise, exceptional writing abilities, and a strong source base. The starting salary is in the range of $100,000 - $125,000, with comprehensive benefits including health insurance, paid leave, and a learning and development stipend. Axios is committed to diversity and inclusion.
Principal Product Manager - UX Foundations
Company: Apollo.io
Location: USA
Posted Jan 29, 2025
The Principal Product Manager UX Foundations role at Apolloio involves leading a team to create robust, reusable components for a next-generation market platform. The focus is on establishing foundational architecture and common patterns to ensure streamlined, efficient user interactions across various use cases. The mission is to set a high standard for an intuitive and delightful user experience, making Apollo a benchmark for world-class product design. Responsibilities include building and leading the vision strategy, evidence-based product development, customer obsession, metrics optimization, team collaboration, strategic initiatives, and driving sustainable product success. The ideal candidate should have exceptional design and product intuition, be a systems thinker, a great simplifier, have a proactive mindset, and be a cross-functional leader. Qualifications include 5+ years of SaaS or Consumer PM experience, experience transforming complex user workflows, experience building platforms, a growth mindset, comfort with ambiguity, a joy to work with, deep empathy for users, and the ability to rally multiple teams and build influence with leadership.
M&A Deals, Reporter
Company: Axios
Location: USA
Posted Jan 29, 2025
Axios Pro Deals, a thriving media organization, is hiring an M&A Reporter to join their team of journalists. The ideal candidate should be highly skilled in M&A, have exceptional writing abilities, and be comfortable on TV, radio, and podcasts. The role offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.
Senior Director, Client Partnerships
Company: Axios
Location: USA
Posted Jan 29, 2025
Axios, a modern media company, is seeking a Senior Director of Client Partnerships for its east coast team. The role involves growing Axios Local's revenue through various products, acting as a brand ambassador, and creating new opportunities. Ideal candidates should have 7+ years of sales experience in digital media, local advertising, or marketing, and possess strong communication skills, problem-solving abilities, and a positive mentality. The role offers a base salary ranging from $93,000 to $123,000, along with comprehensive benefits such as health insurance, paid leave, a learning stipend, and more. Axios is committed to diversity, inclusion, and a positive work environment.
Senior Full-Stack Engineer - Account Fraud and Enablement
Company: Mercury
Location: USA
Posted Jan 29, 2025
The text describes a mountain goat's confident and respectful navigation of the alpine tundra, drawing a parallel to the work of Engineers in Risk Product at Mercury. A new team, Account Fraud and Enablement, is introduced, focusing on identifying and responding to fraud risks. The role of a Senior Full Stack Engineer on this team is detailed, emphasizing hands-on software engineering, technical leadership, and collaboration with other teams. The ideal candidate should have extensive software engineering experience, technical leadership skills, and familiarity with frontend and backend technologies used by Mercury.
Data Scientist - Ads
Company: Reddit
Location: USA
Posted Jan 29, 2025
Reddit is seeking a Data Scientist to join their Ads Data Science team. The role involves developing and applying cutting-edge data science models to improve the adoption and performance of Reddit's advertising platform. The ideal candidate should have a Master's or PhD in Computer Science, Statistics, Mathematics, or a related field, along with 3+ years of experience in data science, machine learning, or a related field. They should have a strong understanding of statistical modeling, machine learning algorithms, causal inference, and experimental design. Proficiency in Python or R, and experience with machine learning libraries such as scikit-learn, TensorFlow, or PyTorch are required. The role involves analyzing large-scale datasets, collaborating with product managers and engineers, and communicating findings to stakeholders. Reddit offers comprehensive healthcare benefits, income replacement programs, 401k match, family planning support, gender-affirming care, mental health and coaching benefits, flexible vacation, Reddit Global Days off, generous paid parental leave, and paid volunteer time off.
Machine Learning Engineer - App Ads
Company: Reddit
Location: USA
Posted Jan 29, 2025
The App Ads Team is seeking a motivated engineer to develop and maintain advanced deep learning models for predicting user conversions on Reddit. The role involves designing innovative strategies for signal loss mitigation, researching and implementing new model architectures, and systematic feature engineering. The team offers comprehensive benefits and encourages active participation in team strategy. The ideal candidate has 2+ years of experience with industry-level deep learning models, mainstream ML frameworks, and end-to-end model training, evaluation, testing, and deployment. Experience with the ads domain and recommendation systems is a plus.
Technical Solutions Manager
Company: COMPLY
Location: USA
Posted Jan 29, 2025
COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. The Technical Solutions Manager role involves working closely with strategic customers to ensure their technical configuration aligns with their success plan. The ideal candidate should have 2+ years of customer-facing experience, strong technical skills, and the ability to translate complex concepts to non-technical audiences.
Technical Operations & Insights Analyst
Company: Figma
Location: USA
Posted Jan 29, 2025
Figma is seeking a full-time Operations and Insights Analyst to build data pipelines, develop workforce capacity models, and collaborate with data science and engineering teams. The ideal candidate will have 3+ years of relevant experience, proficiency in SQL and data visualization tools, a deep understanding of statistical analysis, and experience presenting technical findings to non-technical stakeholders. While not required, experience with DBT, R or Python, and applied ML is a plus. Figma values continuous learning and development.