Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Marketing Copywriter - Communications

Company: CALSTART

Location: USA

Posted Jan 26, 2025

CALSTART, a mission-driven organization focused on transportation decarbonization and clean air, is seeking a Senior Marketing Copywriter. The role involves creating and overseeing creative processes for various marketing materials, staying updated on industry trends, and leveraging data-driven analytics for effective messaging. The ideal candidate should have 5-7 years of relevant experience, a bachelor's degree, exceptional organizational skills, and a passion for sustainability. CALSTART offers a competitive salary range of $85,000 - $97,000 per year, along with comprehensive benefits and a supportive work environment.

Strategy and Operations Manager

Company: Cribl

Location: USA

Posted Jan 27, 2025

Cribl is a rapidly growing, remote-first company that values collaboration, curiosity, and a good sense of humor. They are seeking a strategic Business Operations professional with 10+ years of experience in corporate strategy or business operations at top firms or tech companies. The role involves leading transformative initiatives, partnering with cross-functional teams, and driving strategic growth. The ideal candidate will have strong analytical skills, excellent communication abilities, and the capacity to work independently and drive cross-functional initiatives. Cribl offers a competitive salary, generous benefits, and a culture that values diversity and innovation.

Clinical Network Development Specialist III (Travel + Incentives)

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 26, 2025

American Specialty Health is hiring a Clinical Network Development Specialist III for their Practitioner ContractingCommunications team. The role involves recruiting various clinical practitioners, maintaining productivity in a fast-paced environment, and meeting deadlines. Responsibilities include interfaces with practitioners, generates effective electronic correspondence, identifies outreach opportunities, and travels as required. Qualifications include an associate degree or equivalent, minimum four years of sales-related duties or healthcare provider contracting experience, proficiency in MS Word, Excel, and Outlook, and a valid residential state driver's license. The position offers a salary range of $45,000 to $60,000 annually and is a remote work opportunity with company-provided technology and equipment.

Principal Product Marketing Manager - Growth

Company: Apollo

Location: USA

Posted Jan 26, 2025

Apollo GraphQL is seeking a Principal Product Marketing Manager with 5+ years of experience in PLG strategies and high-velocity sales. The role involves leading the growth marketing team, creating compelling content, and collaborating with cross-functional teams. The ideal candidate should have a strong technical understanding of distributed architectures, microservices, and APIs, and be passionate about developers and enterprise SaaS platforms. The position is remote and offers competitive compensation, benefits, and equity.

Senior Clinical Project Manager

Company: ClinChoice

Location: USA

Posted Jan 27, 2025

ClinChoice, a global full-service CRO, is seeking a Senior Clinical Project Manager for their US team. The role involves leading cross-functional teams, managing complex projects, and ensuring quality services. Previous experience in oncology and respiratory trials is required. The position offers a quality-focused, collaborative culture with a strong emphasis on professional development and work-life balance. The company is dedicated to improving people's lives through clinical development and functional solutions for various industries.

Senior Software Engineer Full Stack (Product Platform)

Company: Vanta

Location: USA

Posted Jan 27, 2025

Vanta is a company focused on securing the internet and protecting consumer data. They empower companies to practice better security and prove it with ease. Vanta's product monitors the security posture for thousands of companies, pulling tens of millions of API calls of data per day. As a Senior Software Engineer at Vanta, you'll be responsible for setting technical direction, driving complex projects, and mentoring the engineering team. Vanta offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Engineering Manager - Ads Engagement Modeling

Company: Reddit

Location: USA

Posted Jan 27, 2025

Reddit is offering a remote-friendly position for a seasoned machine learning professional to lead the Engagement Modeling Team. The role involves setting technical vision and strategy, driving technical execution, leading and mentoring a high-performing team, collaborating cross-functionally, and innovating in ML architecture. The ideal candidate should have 2+ years of management experience leading ML-focused teams, 6+ years of experience working with machine learning models at scale, and 4+ years of hands-on experience with TensorFlow or PyTorch. Benefits include comprehensive healthcare benefits, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.

Senior Developer - Integrations Team (C#/.NET)

Company: Deel

Location: USA

Posted Jan 27, 2025

Deel, a global company dedicated to helping businesses hire talent worldwide, is expanding its team. With a successful Series D in 2021 and a recent $50M raise in 2023, doubling its valuation to $12B, Deel is looking for skilled Software Engineers. The company offers a comprehensive total rewards program and values diversity. The ideal candidate should have expertise in C#, .NET Core, SOLID Principles, MSSQL, Azure DevOps, and RESTful APIs. Experience with Angular, JavaScript/TypeScript, memory caching tools, Microservices, and End-to-End Integration is a plus. Deel promotes a collaborative remote-first work culture and encourages applicants from all backgrounds.

Software Engineer Smart Trailer & Connected Equipment

Company: Samsara

Location: USA

Posted Jan 27, 2025

Samsara is seeking a remote full stack engineer for the Smart Trailer and Connected Equipment team. The role involves delivering end-to-end solutions for tracking equipment utilization, loads, temperature, and asset tracking. The ideal candidate should have a customer-focused mindset, strong programming skills, and experience building and shipping products. Samsara offers competitive compensation, benefits, and a flexible working model. The company is committed to diversity and inclusion.

Staff Product Designer Design Systems

Company: Discord

Location: USA

Posted Jan 27, 2025

Discord, a platform used by over 200 million people monthly, is seeking a Staff Designer and leader to define design quality and evolve the product. The Design Systems team, a cross-functional group, ensures design consistency across all UI content and graphics. The role involves creating and maintaining a design system, leading cross-functional efforts, and staying updated on design trends. The ideal candidate should have 7+ years of consumer-facing product design experience, 3+ years leading design systems teams, and a track record of driving cross-functional initiatives. Proficiency in designing scalable libraries, crafting documentation, and evolving systems is required. Exceptional storytelling skills and strong communication abilities are also necessary. The base salary range for this full-time position is $205,000 to $225,000 + equity + benefits.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: USA

Posted Jan 26, 2025

Saviynt is a comprehensive identity authority platform that provides unparalleled visibility, control, and intelligence to combat cyber threats while enabling users with right-time, right-level access. The company's Technical Account Managers (TAMs) are seasoned professionals responsible for resolving complex problems, providing excellent technical and customer service, and driving customer success. The role involves communicating with customers, reviewing technical requirements, assisting in PreSales activities, demonstrating products, and managing ongoing customer relationships. The ideal candidate should have a minimum of 8 years of experience in Identity Governance and Administration or Identity and Access Management, with a strong track record of delivering successful solution outcomes for clients in Identity transformation programs.

Growth Marketing Lead - Host Engagement

Company: Airbnb

Location: USA

Posted Jan 27, 2025

The Engagement Growth Marketing team at Airbnb is seeking a Growth Marketing Lead Engagement Host. The role involves driving strategy development and execution of lifecycle marketing programs, collaborating with cross-functional teams, and managing Airbnb's relationship with its Host community. The ideal candidate should have 10+ years of CRM email experience, strong project management skills, and a deep understanding of CRM strategy and management. The role is remote eligible in the US, with occasional work at an Airbnb office. Airbnb is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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