Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff ML Engineer

Company: Xero

Location: USA

Posted Jan 27, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to positively impact small businesses, their advisors, and communities worldwide. The AI team at Xero focuses on developing systems for next-generation, insightful products. The ML Engineers in this team design and build infrastructure for AI products, collaborating with Applied Scientists to ensure safe model transitions from research to production. The role involves leading AI research and production infrastructure, managing technical debt and costs, solving complex problems, sharing knowledge, improving data quality, and enhancing Xero's market profile through public content and events.

DoD IT Business Development

Company: Red Cell Partners

Location: USA

Posted Jan 27, 2025

DEFCON AI is a company specializing in AI-driven technology solutions for logistics and mobility decision-making. The Business Development Manager role involves creating a sustainable Department of Defense business pipeline, executing strategies, and researching competitors. The ideal candidate should be a self-starter with enterprise-level organization skills, leveraging joint military experience. Responsibilities include daily review of DoD business development websites, weekly updates, monthly pipeline reviews, and leading partner strategies. Minimum requirements include 8 years of DoD experience, an MBA, solution-driven technical acumen, and active SECRET clearance. Benefits include comprehensive health care, paid parental leave, unlimited PTO, a remote work environment, professional development opportunities, and occasional travel. The salary range is $125,000-$160,000.

IAM Architect - AM/CIAM

Company: GuidePoint Security

Location: USA

Posted Jan 27, 2025

GuidePoint Security is hiring an IAM Architect for a full-time position. The role involves providing advanced architecture and engineering support for identity access management, including workforce and customer identity solutions. The candidate must have a BS degree in computer science or equivalent, 4 years of identity technology administration experience, and advanced knowledge of various identity technologies and concepts. The role also involves planning and executing identity management roadmaps, creating documentation, and enhancing security team accomplishments.

Project Safety Manager

Company: Fluence

Location: USA

Posted Jan 27, 2025

Fluence, a global market leader in energy storage and optimization software, is seeking a Project Safety Manager. The role involves managing health, safety, and environmental aspects of construction projects, ensuring compliance with regulations, and promoting a safe work environment. The ideal candidate should have 5-7 years of experience in EPC projects or heavy construction, with safety-related certifications. Fluence offers competitive compensation, benefits, and a commitment to diversity and work-life balance.

Senior Compiler Engineer

Company: Irreducible

Location: USA

Posted Jan 27, 2025

Irreducibles is a high-performance cryptography startup seeking a Senior Compiler Engineer. The role involves building tools for novel machines, including a custom cryptographic processor running on an FPGA. The engineer will work closely with hardware and cryptography teams to define instruction sets and program representations. The work will directly impact Irreducibles' success by improving developer experience, performance, and security. The company is looking for candidates located between the USA East Coast and Central Europe time zones, with a plan to open an office in Berlin and support relocation.

Account Coordinator - Enterprise

Company: Unified

Location: USA

Posted Jan 27, 2025

Unified is a leading provider of advertising services with a best-in-class team of digital experts. They offer operational excellence and holistic insights across major social platforms, leveraging proprietary technology for real-time strategic views of digital investments. Unified is seeking a highly motivated Digital Advertising Coordinator to support campaign execution and client relations. The role involves assisting in campaign strategy, ad targeting, reporting, and client interactions. Candidates should excel in relationship building, project management, and analytical skills, with a focus on ROI and staying updated on digital advertising trends.

Motion Graphics | Video Editor

Company: Somnio

Location: USA

Posted Jan 27, 2025

Somnio is seeking a Freelance Motion Graphics Video Editor to collaborate with their creative department. The role involves designing and animating engaging motion graphics, editing video content, and ensuring deliverables align with brand guidelines. The ideal candidate should have proven experience in motion graphics design and video editing, proficiency in Adobe After Effects and Premiere Pro, strong creative vision, excellent communication skills, and a standout portfolio. The company offers flexibility, collaboration with a passionate team, and the opportunity to work on high-impact projects.

Registered Behavior Technician

Company: Childwise ABA

Location: USA

Posted Jan 27, 2025

Childwise ABA offers top-tier ABA therapy, specializing in individualized programs for children with autism. Their team of dedicated Registered Behavior Technicians (RBTs) delivers evidence-based interventions that promote growth and independence. The company is known for its supportive work environment, contributing to a high retention rate among RBTs. Benefits for RBTs include health, vision, and dental insurance, paid training, PTO, paid holidays, advance pay, referral bonuses, and company outings. RBT duties involve providing one-on-one therapy, data collection, behavior plan implementation, ADL support, and behavior management. The pay range is $18-$23 per hour for part-time work (10-20 hours per week), with flexible scheduling between 8 am and 6 pm. Required qualifications include RBT certification, CPR certification, behavior management skills, and experience working with children.

Scrum Master

Company: Access Softek

Location: USA

Posted Jan 27, 2025

The company has grown organically, maintaining its small-company culture while headquartered in Berkeley, California. They developed the first smartphone banking app and continue to innovate, with a focus on creating new features and improving AI for fraud prevention. The company's software is used by over 350 financial institutions, impacting millions of lives daily. They offer a supportive, fast-paced, and challenging work environment, encouraging employees to grow, adapt, and share ideas. The Scrum Master role involves performing Scrum Master duties, collaborating for continuous process improvement, and fostering transparency and respect among team members.

Solutions Engineer (Pre-Sales)

Company: SpryPoint

Location: USA

Posted Jan 27, 2025

SpryPoint, a leading provider of cloud-based solutions for the utility sector, is seeking a Solutions Engineer. The role involves understanding SpryPoint's suite of SaaS solutions, collaborating with sales teams, designing tailored solutions, and building strong customer relationships. The company offers a competitive compensation package, remote work, professional development, and a supportive work environment.

Sales Support – Business coordination Lead

Company: Cognizant

Location: USA

Posted Jan 27, 2025

Cognizant's Cloud Infrastructure and Security Services Practice (CIS) focuses on digital transformation, modernizing infrastructure, and ensuring a secure environment. The job role involves tasks such as equipment handling, diagnostics, troubleshooting, IT support, hardware calibration, data backup, software updates, preventative maintenance, quality assurance, documentation, inventory management, and travel within the US. The annual salary ranges from $73,800 to $115,000, with additional benefits including medical, dental, vision, life insurance, paid holidays, PTO, 401k, disability, parental leave, and an employee stock purchase plan.

Outpatient College Health Therapist

Company: Mindpath Health

Location: USA

Posted Jan 27, 2025

Mindpath College Health offers a competitive compensation package, including a salary of $96,000+, unlimited incentives, a hybrid schedule, and generous benefits. As a therapist, you'll evaluate, diagnose, and treat various mental health areas, utilizing EHR and technology platforms. With over 20 years of experience, Mindpath Health provides a supportive environment, modern office settings, and a collaborative model with other therapists, psychiatrists, and APPs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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