Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Real Estate Program Manager

Company: Dropbox

Location: USA

Posted Jan 28, 2025

Dropbox is seeking a Senior Program Manager to lead and innovate across its global real estate portfolio. The role involves optimizing the company's real estate portfolio, collaborating with teammates and stakeholders, and managing property managers and landlords. The ideal candidate should have extensive experience in real estate program management, strong problem-solving skills, and proficiency in property and workplace management tools. The position requires frequent travel to the San Francisco Studio.

Principal Data Engineer / Architect

Company: Scribd

Location: USA

Posted Jan 27, 2025

Scribd is seeking a data engineering expert with 7+ years of experience in data architecture, modeling, and management. The role involves leading the design and development of a robust data architecture, guiding data strategy, and establishing standards for data modeling, integration, processing, and delivery. The ideal candidate will have expertise in Scala or Python, Spark, and SQL, and experience with data lake technologies, streaming platforms, and AWS data platform services. The position offers a competitive salary range and comprehensive benefits package, including healthcare insurance, parental leave, 401k matching, tuition reimbursement, and wellness stipends. Scribd values diversity and inclusion, and the role is open to remote employees in select US and Canadian locations.

Strategic Finance & Analytics Intern (MBA)

Company: Airbnb

Location: USA

Posted Jan 28, 2025

Airbnb is offering a summer internship program for MBA students in the Finance organization, focusing on Strategic Finance and Analytics. The interns will be part of teams such as Technology and Infrastructure, Marketing, and Central Strategy and Insights. They will have the opportunity to analyze complex business problems, identify trends, and present recommendations to stakeholders. The internship requires strong organizational skills, processoriented approach, ability to form relationships, clear communication, quantitative skills, and experience with SQL, financial modeling, data analysis, and Tableau. The position is remote eligible in the US, with a pay rate of $48 per hour.

Sr Marketing Project Manager

Company: G-P

Location: USA

Posted Jan 28, 2025

The job posting is for a B2B marketing role in a SaaS company, preferably with Fintech experience. The role involves developing value propositions, creating go-to-market plans, collaborating with product teams, and ensuring marketing assets are up-to-date. The ideal candidate should have a Bachelor's degree, at least 4 years of B2B marketing experience, strong analytical skills, excellent communication skills, and an entrepreneurial spirit. The annual salary range is $113,600 - $142,000 plus variable compensation.

Experienced True Crime Scriptwriter Needed for Media Company

Company: EWU Media LLC

Location: USA

Posted Jan 28, 2025

This is a full-time, paid remote position for talented writers with a passion for true crime storytelling. The role requires a commitment of 40 hours per week, with the option to take on additional hours. Applicants must have strong creative writing skills, impeccable grammar, and attention to detail. Prior experience in writing journalism or storytelling is required. The pay rate will depend on qualifications and experience. Applications will remain on file for ongoing recruitment.

Senior FinOps Engineer

Company: Upwork

Location: USA

Posted Jan 27, 2025

Upwork, a global work marketplace, is seeking a Senior FinOps Engineer to optimize cloud spending and foster a cost-conscious culture. The role requires 5+ years of experience in DevOps or cloud infrastructure, with at least 2+ years in FinOps and a proven track record of cost optimization. The candidate should have technical expertise in Python, AWS, and GCP, along with a deep understanding of cloud ecosystems. They should be passionate about identifying cost-saving opportunities, have strong analytical skills, and be able to collaborate effectively with cross-functional teams. Upwork is committed to diversity and inclusion, offering exceptional benefits to its employees.

Senior Fullstack Engineer - MetaMask

Company: Consensys

Location: USA

Posted Jan 27, 2025

Consensys, a leading blockchain and web3 software company, is seeking a senior fullstack engineer with experience in mobile and web development, Golang, and agile environments. The role involves working on transaction supply chain, enhancing user experience, and maintaining public-facing API services. The company aims to make web3 universally easy to use and develop on, with a mission to unlock the collaborative power of communities.

Senior Clinical Analyst

Company: Ro

Location: USA

Posted Jan 27, 2025

Ro is a patient-centric healthcare company that offers nationwide telehealth, labs, and pharmacy services. It has been recognized as a Fortune Best Workplace and is building a healthcare system that puts patients in control, providing reactive and proactive care, transparent pricing, and convenience. The company is seeking a Senior Clinical Analyst with expertise in biostatistics, statistical modeling, and big data to query electronic health record databases and apply advanced statistical methods for causal inference. The role involves creating statistical analysis plans, conducting power analyses, and collaborating with cross-functional teams. Ro offers comprehensive benefits, including health insurance, 401k, flexible PTO, and wellbeing reimbursements.

Community Impact Coordinator

Company: PosiGen

Location: USA

Posted Jan 27, 2025

The Community Impact Coordinator will play a crucial role in PosiGen's efforts to strengthen community connections, support local campaigns, and drive lead generation through strategic events and partnerships. This dynamic role involves coordinating in-person and virtual events, supporting customer communications, managing creative materials, and assisting public policy advocacy initiatives. The coordinator will serve as the central event coordinator, collaborating with Sales and Community Impact Managers to plan and execute community events across markets. They will also support the onboarding and organization of affinity partners, facilitate direct outreach to partners, advocates, and customers, and assist in developing and managing communications. The role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple events and activities simultaneously. A bachelor's degree is preferred, and two years of experience in a community-based nonprofit marketing, outreach, or event planning role is highly preferred.

Director, Product and Privacy

Company: Apollo.io

Location: USA

Posted Jan 27, 2025

The role of Director of Product and Privacy at Apollo involves serving as a key leadership figure in the Legal team and broader Apollo leadership. The individual will operationalize key processes, build scalable solutions for Legal initiatives, and focus on scaling product counseling processes alongside product and engineering teams. They will be the resident expert for all things privacy and privacy compliance, managing a team of privacy and product counsel, and advising various teams on strategic objectives while complying with laws and regulations. The role is 100% remote with potential for optional travel, and the individual will report to the GC. Key responsibilities include managing a privacy compliance program, building the product and privacy counseling function, and serving as a team leader in incident response and vendor risk management.

Senior or Staff Software Engineer, Backend

Company: OneSignal

Location: USA

Posted Jan 27, 2025

OneSignal is hiring backend engineers for Senior and Staff level positions across Integrations, Analytics, and User Data teams. The role involves collaborating with cross-functional teams to build and ship high-impact features, designing and deploying high-scale distributed systems, contributing to continuous improvement, leading projects, and participating in on-call rotations. The company values 6+ years of professional software development experience, experience with backend microservices, statically typed languages (Rust, Golang), noSQL databases (ScyllaDB, Cassandra), distributed system event streaming frameworks (Apache Kafka), Docker, Kubernetes, RESTful APIs, and gRPC endpoints. The New York and California base salary ranges are between $160,000 to $180,000 for Senior Software Engineer and $190,000 to $210,000 for Staff Software Engineer, with additional benefits and equity programs.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Jan 28, 2025

Lumos is seeking a seasoned B2B SaaS sales professional with 8+ years of experience, particularly in selling to large enterprises. The ideal candidate should have a deep understanding of the MEDDPICC sales methodology and experience working with IT Security GRC or similar technical buyers. They must be able to manage the full sales cycle, generate pipelines, and excel in value-based demos. Strong communication skills, adaptability, and empathy are essential. The role offers a competitive OTE of $260,000 - $325,000, with a 50/50 split between base pay and variable earnings. Lumos values not just resume credentials, but also alignment with their company values and characteristics.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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