Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Manager

Company: Array

Location: USA

Posted Jan 25, 2025

Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They are seeking an Account Manager with 10+ years of B2B2C experience to manage client relationships, identify new business opportunities, and drive product sales. The role involves upselling, cross-selling, and managing renewals. Array provides comprehensive benefits including full medical coverage, unlimited PTO, 401k match, and more. The company values diversity, equity, and inclusion, and is committed to equal employment opportunities.

Software Engineer (L1) - Voice Connectivity

Company: Twilio

Location: USA

Posted Jan 25, 2025

Twilio is seeking a Software Engineer L1 for Video and Voice to join their team. The role involves evolving Twilio's Voices Security and Traffic Management platform using cutting-edge technologies. The engineer will work on real-time services with high throughput and low latency, collaborate with cross-functional teams, and gain deep industry insights. Required qualifications include a Bachelor's degree in Computer Science, 1 year of hands-on experience, and proficiency in at least one Frontend and one Backend language. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, or WA.

Visiting Professor - Principles of Ethics

Company: Adtalem Global Education

Location: USA

Posted Jan 25, 2025

Chamberlain University, with a 130-year history, aims to educate, empower, and embolden diverse healthcare professionals. The University offers a range of degree programs in nursing and health professions, including BSN, MSN, DNP, Master of Public Health, Master of Physician Assistant Studies, and Master of Social Work. Chamberlain University is known for its culture of 'Chamberlain Care', which fosters service excellence and care for self, colleagues, patients, and all. The University seeks superior instructors with high professional standards, excellent communication skills, and a commitment to providing practitioner-focused education. The role involves developing and providing an approved syllabus, organizing and updating course materials, using appropriate technological options, modeling effective communication, setting clear expectations, and providing timely feedback.

Account Executive - Fintech Named Accounts

Company: Plaid

Location: USA

Posted Jan 25, 2025

Plaid, a fintech company founded in 2013 and headquartered in San Francisco, aims to revolutionize financial interactions. They provide tools and experiences for developers to create their own financial products, powering apps like Venmo, Chime, and Robinhood. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. The company is dedicated to improving financial health and is seeking a sales professional with 7+ years of experience to help Fintech customers achieve their unique goals.

Sr Manager - Regulatory Advertising, Promotion and Labeling

Company: Nuvation Bio, Inc.

Location: USA

Posted Jan 25, 2025

Nuvation Bio is a biopharmaceutical company focused on addressing significant unmet needs in oncology. The Sr Manager of Regulatory Advertising Promotion and Labeling will oversee the company's MLR review infrastructure and OPDP submission processes. This role involves reviewing advertising and promotional materials for compliance with regulations and company policies, participating in MLR review meetings, and collaborating with cross-functional teams to ensure materials align with internal processes and standards. The ideal candidate will have a Bachelor's degree in a scientific field, 2+ years of experience in regulatory affairs, preferably in adprom or labeling, and 4+ years of experience in the pharmaceutical/biotech industry. They should be highly collaborative, solutions-oriented, and possess strong communication and negotiation skills. The company offers competitive compensation, unlimited vacation, excellent benefits, and a supportive work environment.

Global Head of Field Marketing

Company: JumpCloud

Location: USA

Posted Jan 25, 2025

JumpCloud is seeking an experienced field and events marketing leader to oversee its global field marketing program. The role involves aligning the global field marketing strategy with the needs of the sales team across regions, focusing on partner activations in EMEA and APAC, and driving a dedicated event strategy for the MSP segment in North America. The ideal candidate should possess experience in global field marketing, events management, program management, and partner marketing. Key responsibilities include overseeing a team of global field marketing managers, partnering with marketing, sales, and key VAR/distributor partners, and improving event attribution and reporting post-event.

Product Marketing Manager - Startups

Company: Stripe

Location: USA

Posted Jan 25, 2025

Stripe, a financial infrastructure platform for businesses, is seeking an experienced product marketer to shape the roadmap, drive launches, and grow adoption of Stripe products for startups. The role involves developing messaging and positioning, crafting narratives, and engaging teams across sales, campaigns, demand generation, and product to drive awareness, pipeline, and revenue. The ideal candidate should have 7+ years of product marketing experience, preferably in B2B settings, with a strong focus on creating incredible customer experiences and a users-first mindset.

Software Engineer (L1) - Identity Engineering

Company: Twilio

Location: USA

Posted Jan 25, 2025

Twilio is seeking a motivated Software Engineer to join their Email Identity team. This role is ideal for new graduates with early career experience who are passionate about creating reliable, scalable, and testable software. The Customer Lifecycle group is central to Twilio's continued growth, and this position is needed to help the Email Identity engineering team build and maintain the email communications platform. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or a related field, and at least 1 year of software development experience. Proficiency in modern programming languages such as Ruby, Go, Python, Java, or C++ is required. The role involves designing, developing, testing, and deploying Identity features, participating in Agile ceremonies, managing work using GitHub, Jira, and build-deploy systems, and ensuring clear documentation of projects. Twilio values diverse experiences and encourages everyone who meets the required qualifications to apply.

Senior Engineering Manager - Flywheel Partner

Company: HubSpot

Location: USA

Posted Jan 25, 2025

HubSpot's Flywheel Product Team, specifically the Partner Product Group, is seeking a Senior Engineering Manager. The role involves leading the engineering function, defining technical vision, and driving high-velocity delivery. The ideal candidate should have proven experience in building SaaS products, fullstack capabilities with Java, MongoDB, and modern frontend technologies, and excellent leadership qualities. The position offers a competitive cash compensation range of $226,200 - $361,900 annually, along with potential equity and benefits. HubSpot values transparency in compensation practices.

Senior Fullstack Engineer - Community Support Platform

Company: Airbnb

Location: USA

Posted Jan 25, 2025

Airbnb's Community Support Platform (CSP) is seeking a Senior Engineer to join the Safety and Ambassador Productivity team. The role involves leading initiatives to improve agent workflows and operation tooling through AI and automation. The ideal candidate will have 5+ years of full stack software development experience, proficiency in at least one major programming language, and experience with modern JavaScript frameworks. The position is remote eligible in the US, with occasional work at an Airbnb office. Airbnb is committed to diversity and inclusion, encouraging all qualified individuals to apply.

Manager - DevSecOps

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 25, 2025

American Specialty Health Inc is hiring a Manager DevSecOps for their Consumer Technology QA department. The role involves managing a portion of the DevSecOps engineers, fostering collaboration, and implementing DevOpsQuality Assurance practices. Responsibilities include leading a team, developing project plans, coordinating activities, evaluating performance, and managing key performance indicators. Qualifications include a Bachelor's degree in technology, minimum three years of experience managing technology platforms, and experience with Agile methodologies. Core competencies include strong collaboration skills, network troubleshooting, and Azure cloud experience.

Senior Security Consultant - GRC

Company: GuidePoint Security

Location: USA

Posted Jan 25, 2025

The job description outlines a role that involves delivering successful consulting engagements across multiple governance offerings, performing maturity assessments against NIST CSF and other best practice security frameworks, leading engagements for large multinational organizations, and establishing strong relationships with customers. The role requires a minimum of 3 years of direct experience in GRC-related consulting services, a strong understanding of security frameworks, and excellent communication skills. Preferred experience includes demonstrated experience with data governance and protection programs, risk assessment methodologies, and cybersecurity assessments for M&As. Standard industry certifications are preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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