Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Revenue Ops Analyst

Company: Runway

Location: USA

Posted Jan 08, 2025

The company is seeking a Revenue Operations Analyst with a blend of technical and analytical skills. The role involves CRM system management, data analysis, reporting, and ensuring financial integrity. The ideal candidate should have experience in sales operations, billing, and Salesforce administration. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. The salary range is $110,000 - $140,000.

Controller

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Controller with expertise in communication, leadership, client relationship management, financial statement audit preparation, and strategic thinking. The ideal candidate will thrive in a fast-paced environment, adapt quickly to new situations, and demonstrate the impact of recommendations and solutions. Qualifications include 8+ years of accounting experience, a Bachelor's degree in Accounting, and CPA, CMA, or MBA designation. The firm offers a fully remote workforce, career development programs, competitive salaries, and excellent benefits.

Public Relations Intern - Summer 2025

Company: MyFitnessPal

Location: USA

Posted Jan 08, 2025

MyFitnessPal is offering a paid internship opportunity for a Public Relations Intern. The role involves supporting the development and execution of PR campaigns, coordinating media interviews and events, conducting research on potential brand partners, and building relationships with key stakeholders in the nutrition and health space. The intern will also have the chance to work on other marketing functions and contribute to campaigns that shape the brand story. The ideal candidate is a creative, results-oriented, and positive individual with reliable internet access and comfort working remotely. The internship offers a dynamic work environment, mentorship, and potential conversion to full-time employment upon graduation.

Senior Enterprise Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 08, 2025

Perforce Software Inc is seeking a Senior Enterprise Account Executive for the Delphix brand. The role involves developing and executing complex multiyear sales strategies for high-value accounts, exceeding annual revenue targets, and serving as a subject matter expert on industry trends and Perforce's product roadmap. The ideal candidate should have extensive experience selling to C-level executives in Fortune 500/1000 companies, a strong understanding of the enterprise software landscape, and proficiency in advanced sales methodologies. The position offers a competitive base pay range of $150,000 - $165,000 USD, along with a sales commission plan and comprehensive benefits package. Perforce is an Equal Opportunity Employer committed to fostering a culture of collaboration, creativity, and wellness.

Staff - Machine Learning Engineer

Company: Twilio

Location: USA

Posted Jan 08, 2025

Twilio is seeking a Staff Machine Learning Engineer to join their Customer and Developer Experience Platform Team. The role involves leading the development of AI and ML solutions for Twilio's next-gen communications platform, designing and implementing scalable ML models, and exploring AI-driven personalization and predictive analytics. The ideal candidate should have 5+ years of hands-on experience in engineering, 2+ years in AIML systems, and expertise in NLP and conversational AI. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, healthcare, and a retirement savings program.

Scaled Customer Success Manager

Company: Red Canary

Location: USA

Posted Jan 08, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are seeking a proactive and customer-focused Scaled Customer Success Manager to help customers optimize their use of the Red Canary portal, ensure successful product adoption, and provide exceptional support. The role involves managing incoming requests, troubleshooting issues, offering guidance, conducting proactive outreach, and empowering customers with knowledge. The base salary for this role is $75040 - $80000 per year, with total estimated on-target earnings of $93800 - $100000. Red Canary fosters a culture of authenticity and offers a rich benefits program to its full-time team members.

Principal Designer

Company: Paula's Choice Skincare

Location: USA

Posted Jan 08, 2025

Paulas Choice is seeking a Principal Designer with 5+ years of experience in graphic design and production, particularly in the cosmetics or skincare field. The role involves leading design efforts, collaborating with cross-functional teams, and overseeing asset development. The ideal candidate will have a strong portfolio, professional level experience in video creation, and excellent communication skills. The position offers a competitive salary range of $80,000 - $90,000 USD annually and is based in Seattle, with flexible hours and some travel requirements.

Associate Product Manager

Company: eClinical Solutions

Location: USA

Posted Jan 08, 2025

eClinical Solutions is a life sciences organization that helps accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. The company is seeking an Associate Product Manager with 13 years of professional experience in the life sciences technology industry, particularly in clinical trials. The ideal candidate should possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and technical proficiency with programming languages such as SAS, SQL, R, or Python. The role involves collaborating with cross-functional teams, participating in agile methodology meetings, and advocating for the end-user to ensure an exceptional user experience. eClinical Solutions is a people-first organization with an inclusive culture that values diversity and continuous improvement.

Nutrition Intern - Summer 2025

Company: MyFitnessPal

Location: USA

Posted Jan 08, 2025

MyFitnessPal is offering a paid internship for nutrition students to work on enhancing food data quality, building nutrition communication skills, supporting healthcare professional engagement, and staying updated on nutrition trends. The intern will work with the Nutrition Team for 10 weeks, contributing to product development and user impact. The role requires strong organizational skills, excellent communication, attention to detail, and the ability to work independently in a remote environment. The intern will also have the opportunity to grow their nutrition knowledge and skills in the communications and tech space. The position pays $2500 per hour, with potential for full-time conversion upon graduation.

Sr. Front End Developer

Company: G-P

Location: USA

Posted Jan 08, 2025

GP is a global employment platform that empowers businesses to expand into 180+ countries, offering opportunities for global success. The company values its diverse and remote-first teams, providing them with flexibility, autonomy, and support for personal growth. GP's SaaS-based platform enables customers to hire globally without setting up entities or subsidiaries. The company is seeking experienced SaaS enterprise software developers with a passion for automation and innovation to design and develop high-performing cloud-based software products. The role involves collaborating with stakeholders, advocating for modern agile methodologies, and contributing to the evolution of the SDLC and tech stack.

Senior Integration Partner Manager

Company: Deputy

Location: USA

Posted Jan 08, 2025

Deputy, a global SaaS workforce management company, is seeking a Senior Integration Partner Manager to develop, manage, and scale product partnerships, focusing on integrations. The role involves creating business cases for new integrations, managing longtail ISV partners, and serving as an internal advocate for partner and revenue teams. The ideal candidate will be located in the Pacific PT time zone and work closely with the Product Management Office. Deputy offers a competitive salary range of $95,000 to $101,370, along with comprehensive employee perks such as company share options, a 401k plan, health benefits, and a flexible remote-first work policy.

Service Center Specialist

Company: Sedgwick

Location: USA

Posted Jan 08, 2025

Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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