Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Account Executive

Company: TechnologyAdvice

Location: USA

Posted Jan 01, 2025

TechnologyAdvice, a remote-first company with over 500 global team members, is seeking a Senior Account Executive for its MidMarket team. The role involves a consultative sales approach to B2B solutions, including content creation, digital advertising, and lead generation services. The ideal candidate should have 3+ years of professional sales experience, excellent communication skills, and the ability to thrive in a fast-paced environment. The company offers career growth opportunities, flexible work arrangements, comprehensive health coverage, and a competitive salary range of $75,000-$85,000 annually, with potential for up to $125,000-$160,000 with commission.

Demand Generation Marketer

Company: Thrivecart

Location: USA

Posted Jan 01, 2025

ThriveCart, a powerful sales platform used by over 500,000 people worldwide, is seeking a Demand Generation Marketer. The role involves designing and executing multichannel campaigns, developing landing pages, and nurturing leads. The ideal candidate should have 4+ years of experience in demand generation, marketing automation, and paid media. ThriveCart offers a fast-paced startup environment with a focus on excellence, growth, and data-driven decisions.

Software Engineer II, Full Stack

Company: Affirm

Location: USA

Posted Jan 01, 2025

Affirm is seeking a seasoned Software Engineer II to join their Capital Orchestration team. The role involves frontend development (70%) and backend tasks (30%). The engineer will build intuitive user experiences, automate workflows, and develop a scalable platform for on-demand transactions. They will also rearchitect Affirm's loan sale Order Management System for performance, reliability, and data integrity. The ideal candidate has 15+ years of software engineering experience, proficiency in backend data processing, and frontend technologies like React, GraphQL, and component-based frameworks. Affirm offers competitive compensation, flexible remote work, and comprehensive benefits including health care coverage, flexible spending wallets, time off, and an ESPP.

Analytics Developer II

Company: Patterndata

Location: USA

Posted Jan 01, 2025

Pattern Data is a company that uses AI to rapidly analyze medical records, significantly reducing validation time for litigation, medical analysis, and personal injury cases. They are looking for an Analytics Developer to create sophisticated data models, reports, and dashboards for both internal operations and client-facing solutions. The ideal candidate will have a proven track record in developing data visualizations, exceptional communication skills, and experience with business intelligence tools like Tableau, PowerBI, Looker, Qlik, or Quicksight.

Senior Manager, Marketplaces Specialist

Company: Nimbletalent

Location: USA

Posted Jan 01, 2025

The Senior Manager Marketplaces Specialist is a crucial role responsible for driving successful marketing campaigns and optimizing brand presence across various online platforms. With expertise in client communication, campaign management, data analysis, and marketplace optimization, they excel in tailoring strategies to meet client objectives and capitalize on emerging opportunities. Their strategic insights and proficiency in platform dynamics ensure optimal performance and sustained growth in competitive marketplace environments. They engage with clients regularly, build and optimize marketing campaigns within Amazon Ad Console and Amazon DSP, and other marketplaces like Walmart and Target. They lead the creation, implementation, and optimization of marketing campaigns across various marketplaces, ensuring alignment with client objectives and industry best practices. They analyze key performance indicators and trends to provide insightful recommendations, enhancing Amazon content and establishing efficient launch processes to support product visibility and sales. They stay updated on retail media trends and innovations, developing and executing comprehensive retail media strategies tailored to each client, ensuring alignment with business objectives and driving impactful results across platforms and retailers.

FP&A Associate

Company: Phil

Location: USA

Posted Jan 01, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company's platform streamlines prescription access, improving patient adherence to treatment plans. Phil is seeking a talented FP&A Associate with a background in investment banking, private equity, or corporate finance to join their finance team and tackle pressing financial challenges. The role involves financial modeling, establishing key financial metrics, management reporting, partnership work, and process design and improvement.

Sr. Staff, Site Reliability Engineering - Observability

Company: Sentinellabs

Location: USA

Posted Jan 01, 2025

SentinelOne is seeking a Senior Staff Engineer for their Site Reliability Engineering (SRE) Team. The role involves architecting and leading the implementation of advanced observability, automated triage, and self-healing capabilities within their microservices-based SaaS environment. The ideal candidate should have extensive SRE experience, deep knowledge of incident management, and expertise in cloud platforms and container orchestration. They will design end-to-end alert correlation, auto-triage, and auto-remediation frameworks, define and implement SLOs, and mentor engineers. SentinelOne offers competitive benefits and a culture of reliability engineering excellence.

People Operations Coordinator

Company: Fliff

Location: USA

Posted Jan 01, 2025

Fliff is a social sports gaming platform that offers free-to-play games for sports fans, with features like leaderboards, badges, and loyalty rewards. They are hiring a People Operations Coordinator to enhance their people processes, focusing on employee onboarding, administrative tasks, and engagement. The ideal candidate should have 2+ years of People Operations experience, be detail-oriented, and have excellent communication skills. The company offers a competitive compensation package, flexible work hours, health benefits, and a remote work environment. They value diversity, inclusivity, and creativity, and aim to provide a stimulating and rewarding work environment.

Analytics Developer I

Company: Patterndata

Location: USA

Posted Jan 01, 2025

Pattern Data is seeking an Analytics Developer to join their team. The role involves understanding complex settlement terms, defining business requirements for claims processing, and creating data-driven operational protocols. The ideal candidate will have a degree in a relevant field, proven experience in data analysis, and advanced proficiency in Excel and other data analysis tools. They should also have strong analytical skills, excellent communication abilities, and the capacity to navigate complexity and ambiguity.

Project Manager

Company: Code3

Location: USA

Posted Jan 01, 2025

Code3 is an integrated marketing agency that empowers businesses, from digital disruptors to Fortune 500 leaders, through the intersection of Connections, Creative, and Commerce. The agency is known for its innovative solutions, scroll-stopping content, and creative that performs across all digital media platforms. Code3's Project Management team plays a crucial role in ensuring effective and efficient processes, overseeing project planning, execution, and delivery. The ideal candidate for this role is a proactive leader with strong communication skills, critical thinking ability, and proficiency in task management tools. The company offers competitive benefits, including medical, dental, vision, retirement programs, flexible time off, and a commitment to transparent DEIB practices.

Legal Project Manager

Company: Truebill

Location: USA

Posted Jan 01, 2025

Rocket Money is seeking a Legal Project Manager with 3+ years of experience in legal compliance or marketing. The role involves partnering with the Growth team, optimizing internal processes, managing legal team initiatives, and collaborating with attorneys. The ideal candidate should be product-minded, proactive, and have excellent documentation skills. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more. The salary range is $70000 - $90000.

Director, Content Marketing

Company: Billtrust

Location: USA

Posted Jan 01, 2025

The Director Content Marketing is a crucial role responsible for leading a team of content marketers and executing a comprehensive content marketing strategy. The ideal candidate should have a Bachelor's degree in Marketing Communications or a related field, 8+ years of experience in content marketing, preferably within the financial technology industry, and a proven track record of successful strategies. They should possess strong leadership skills, understanding of digital marketing, SEO, and social media best practices, and exceptional written and verbal communication skills. The role involves managing relationships with external agencies, driving the editorial planning process, and utilizing SEO strategies to optimize content. The base salary for this position is $150,000 - $175,000, with opportunities for growth, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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