Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Cloud (AWS) / Databricks Technical Architect

Company: Kaizen Analytix

Location: USA

Posted Dec 29, 2024

The job summary is for a Cloud AWS Databricks Technical Architect role. The ideal candidate should have extensive experience in designing, building, and deploying cloud-based solutions using AWS and Databricks, with a focus on data engineering, analytics, and machine learning. The role involves leading the design and implementation of cloud-based data architectures on AWS, architecting and deploying scalable and cost-effective Databricks environments, and providing leadership in designing modern data architectures.

Agent Onboarding Specialist

Company: Real

Location: USA

Posted Dec 29, 2024

Real is a fast-growing national real estate brokerage powered by technology, currently operating in all US states, Canada, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, leading the disruption with a cutting-edge technology platform. The company is on a mission to revolutionize the homebuying and selling process, making agents' lives better while creating lucrative financial opportunities for them. Candidates must be based in the US to be considered for the Agent Onboarding Specialist role. The role involves creating a seamless process for agents to join Real and get up and running with their business, serving as a process and task master, and facilitating the license transfer with help from the Broker Team.

Program Manager

Company: Wing

Location: USA

Posted Dec 28, 2024

Wing is a drone delivery company offering a sustainable solution for last-mile logistics. They aim to expand with customers and land ambitious deployments by leading complex programs and projects, partnering with Fortune 500 enterprises, and managing GTM strategies. They are looking for a Program Manager to support their expansion and GTM strategy.

Senior Director, Growth Solutions

Company: Unlockhealth

Location: USA

Posted Dec 28, 2024

Unlock Health is seeking a senior sales executive with a strong background in selling performance marketing and paid digital solutions to hospitals and health systems in the US. The ideal candidate will have a proven track record in selling digital advertising solutions and will be able to effectively communicate the value of these services to marketing executives and other decision-makers. The position is a full-time remote work-from-home opportunity with travel expected. The salary is commensurate with experience and must be based in the continental US.

Customer Experience Associate

Company: Thuma

Location: USA

Posted Dec 29, 2024

The Thuma team is looking for a Customer Experience Associate to join their fast-growing remote team. The role involves delivering exceptional 6-star service to customers, removing obstacles, providing support, and making informed decisions. The team is based in San Francisco and offers flexible work hours. Key responsibilities include addressing customer inquiries, delivering an unparalleled customer experience, collaborating with cross-functional teams, and building brand loyalty. The team offers equity, 401k participation, comprehensive medical dental + vision coverage, 12 weeks of paid parental leave, and a flexible work environment.

Proposal Writer

Company: Affirmedrxpbc

Location: USA

Posted Dec 28, 2024

AffirmedRx is a company committed to improving healthcare outcomes by providing clarity, integrity, and trust in pharmacy benefit management. They aim to make pharmacy benefits easy to understand, accessible, and in the best interest of employers and their employees. The company values clinical approaches, state-of-the-art technology, and collaboration with internal teams and external partners.

Revenue Operations Analyst

Company: Fathom.video

Location: USA

Posted Dec 28, 2024

Fathom is a high-growth startup that has been recognized as the highest satisfaction product of 2024 on G2. They are looking for an analyst to join their RevOps team to help shape how they collect, organize, and analyze data to empower decision-makers across the business. The role involves collaborating with cross-functional teams, using statistical and analytical techniques, building BI reports and dashboards, and automating data processing.

Content Brand Artist

Company: Carrot Fertility

Location: USA

Posted Dec 29, 2024

Carrot Fertility is a leading global fertility and family-building platform offering comprehensive clinical programs for multinational employers and health systems. The company empowers members with personalized and inclusive support from maternity through menopause and prepregnancy through parenting. The role of a Content Production Artist involves executing high-quality designs and digital assets that adhere to brand guidelines and creative concepts, supporting the Brand Design team for quick and accurate updates.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 28, 2024

The Senior Manager of Professional Services will play a critical role in building and leading the Professional Services team, focusing on ensuring the successful scoping, deployment, and management of complex customer projects. The successful candidate is a strategic thinker, strong leader, and can scale the team to meet the growing business needs. They have excellent customer relationship management skills.

Controller

Company: Gravity Payments

Location: USA

Posted Dec 28, 2024

This is a hands-on management role at Gravity Payments, focusing on accounting controls, financial analysis, and team leadership. The role involves preparing financial reports, optimizing processes, implementing accounting policies, and leading a remote team. The company offers competitive benefits and is an equal opportunity employer.

Patient Support Center Lead

Company: Knownwell

Location: USA

Posted Dec 28, 2024

Knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling, and behavioral health services. They have recently secured Series A funding from Andreessen Horowitz. They are looking for an ambitious Patient Experience Operations Manager to join their team and help optimize contact center efficiency, ensure a seamless patient experience, and build scalable systems and tools.

Client Success Manager

Company: Modernhealth

Location: USA

Posted Dec 29, 2024

Modern Health is a global mental health solution for employers that offers employees access to one-on-one, group, and self-serve digital resources for emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is backed by investors like Kleiner Perkins Founders Fund, John Doerr, Y Combinator, and Battery Ventures. The company is a fully remote workforce with a fast-growing culture and has won several awards. They are looking for a driven, creative, and passionate individual to join their team as an Enterprise Client Success Manager to manage a portfolio of enterprise accounts and build relationships with global stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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