Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Accountant- Client Services Manager

Company: Togetherwork

Location: USA

Posted Dec 28, 2024

The job summary is for a full-time Accountant Client Services Manager position at Togetherwork, a company that provides integrated software and financial solutions to various communities and organizations. The role involves managing clients' general ledger, budget entry, expense tracking, and 1099 preparation. The ideal candidate should have a Bachelor's degree in Accounting, over 10 years of experience, and proficiency in Excel, O365, and QuickBooks. The company values diversity and inclusion and offers a comprehensive employee benefits program.

Software Developer III

Company: AccuWeather

Location: USA

Posted Dec 28, 2024

AccuWeather is seeking a software developer to support the modernization of its core forecast processing systems and methodologies. The role involves leading the design, implementation, and enhancement of software for processing real-time weather content and model data used in AccuWeather's innovative consumer and enterprise products. The candidate should have experience in building and maintaining new components for reliable processing, visualization, and representation of data. The position requires working cross-functionally with multiple development teams, senior leadership, and other groups in an Agile-based development environment.

Senior Project Manager

Company: J.D. Power

Location: USA

Posted Dec 28, 2024

The Senior Project Manager role at JD Power is a remote position with a high level of responsibility. The candidate will be expected to manage data and analytics projects, collaborate with technical teams, develop project plans, and ensure project delivery on time and within budget. The role requires strong leadership, problem-solving, and communication skills.

Brand Designer

Company: ConvertKit

Location: USA

Posted Dec 27, 2024

Kit is an email-first operating system for creators looking to grow and monetize their audience. They offer a range of marketing tools including email marketing, digital product creation, and audience growth. The company is seeking a Brand Designer with experience in SaaS product marketing to help produce assets for their brand. The role involves creating original and effective designs for various marketing channels, ensuring designs meet the needs of the request and adhere to brand guidelines, and collaborating with an in-house Senior Brand Designer.

DevOps Principal Engineer

Company: Paxful

Location: USA

Posted Dec 27, 2024

Paxful is a global marketplace connecting over 14 million users across 140+ countries for safe and reliable access to the global economy through cryptocurrencies. They offer a borderless peer-to-peer payment network with over 500 payment methods. The DevOps Principal Engineer role involves overseeing the strategy, architecture, and operations of Paxful's DevOps environment, ensuring scalability, uptime, and security for their cryptocurrency services.

Graphic Designer

Company: DataVisor

Location: USA

Posted Dec 28, 2024

DataVisor is a leading AI-powered fraud and risk platform that offers real-time detection and scalable solutions. They are recognized as an industry leader, adopted by Fortune 500 companies. The company is seeking a talented Graphic Designer to join their marketing team.

Data Content Creator

Company: Dune

Location: USA

Posted Dec 27, 2024

Dune is a collaborative multichain analytics platform used by thousands of developers, analysts, and investors to understand the onchain world and the frontiers of finance. They are a team of 50+ employees working together across Europe and eastern US timezones. Dune believes in their mission and is building a powerful open product for deep research into important ecosystems like Bitcoin, Ethereum, Solana, and more. They have been backed by some of the world's best investors, including Coatue and Union Square Ventures. Dune is using the funds from their Series B funding round to educate, reward, and empower a new generation of onchain analysts. They are seeking a Data Content Creator to transform onchain data into engaging content.

Digital Advertising & Content Designer

Company: Zaelab

Location: USA

Posted Dec 28, 2024

This is a job posting for a Part-time Digital Advertising and Content Designer at Zaelab, a digital advisory practice based in Westport CT and Kyiv Ukraine. The role involves creating compelling static video and GIF ads for paid media campaigns, designing UGC-style content, and collaborating with the Paid Media Manager to ensure creative aligns with campaign goals and drives performance. The ideal candidate should have 13 years of experience in graphic design with a focus on digital advertising or content creation, expertise in Adobe Creative Suite, and a strong sense of platform-native aesthetics.

Account Manager

Company: Fluxx

Location: USA

Posted Dec 28, 2024

Fluxx is looking for a highly motivated Account Manager to join their Go To Market team. The role involves using sales and customer relationship skills to drive current customer delight and increase revenue through the upsell of Fluxx products. The successful candidate will make an impact by coming up with effective solutions, identifying and addressing customers' needs, and contributing to building profitable long-term relationships with customers to meet business objectives.

Healthcare Data Analyst

Company: Vatica Health

Location: USA

Posted Dec 28, 2024

The Healthcare Data Analyst role at Vatica Health involves supporting the Growth team with corporate business engagement and development, focusing on provider value-based care priorities. Responsibilities include data analysis, presentation, and client solution design. The role requires experience in value-based care analytics, strong client relationships, and proficiency in data sets and tools like Microsoft Excel, PowerPoint, and Azure Power BI.

Principal Product Manager, District and Admin Experience

Company: Khan Academy

Location: USA

Posted Dec 28, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. They are looking for a Principal Product Manager to deliver engaging and efficacious K14 learning solutions for schools and districts, with a focus on managing product capabilities that help scale Khan Academy for Districts and address the needs of district administrators. The role requires establishing the end-to-end vision and product strategy, collaborating cross-functionally on delivery, and working in collaboration with other PMs to ensure that District needs are addressed across various product teams and alignment of user experience across district admins, teachers, and learners.

Director, Customer Experience

Company: Brightspeed

Location: USA

Posted Dec 28, 2024

Brightspeed is reimagining internet connections and customer experience in twenty states throughout the Midwest and South. They are looking for a Director Customer Experience to lead design and execution of customer experience initiatives across all channels, utilizing Voice of the Customer insights and customer journey analytics to minimize customer effort and maximize satisfaction.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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