Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Manager

Company: Quantum Metric

Location: USA

Posted Dec 24, 2024

Quantum Metric is looking for an Account Manager to join their growing Customer Success team. The role involves providing a seamless experience to customers from onboarding through renewal and expansion. The Account Manager will work closely with other members of the team and with internal teams like Sales and Marketing to grow their customer base. The successful candidate will be an advocate for their customers and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization.

Proposal Writer

Company: Career TEAM

Location: USA

Posted Dec 23, 2024

Career TEAM is seeking a Proposal Writer to support their mission of accelerating the human condition. The ideal candidate will have a strong understanding of grant writing principles and a passion for the organization's cause. The position offers a competitive package including 401k with a generous employer match, medical dental and vision insurance, disability insurance, and supplemental insurance. The Proposal Writer will assist in securing funding to support Career TEAM's mission and will have the opportunity to make a significant impact on the organization's success.

Legal Counsel

Company: Forma

Location: USA

Posted Dec 23, 2024

Forma is a company that offers flexible benefits software to help companies offer competitive benefits packages while reducing costs and inefficiencies. They provide a suite of products including Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, and Flexible Spending Accounts. Employees can choose to spend their account funds through The Forma Store, The Forma Visa Card, or claim reimbursement. Forma has helped hundreds of companies design and support flexible inclusive benefits programs for nearly a million employees, with high NPS and CSAT ratings.

Freelance Content Writer

Company: Compose.ly

Location: USA

Posted Dec 23, 2024

The text is looking for an experienced freelance content writer with a strong background in technical and corporate communications for an innovative technology solutions organization in cybersecurity AI and digital life sciences. The ideal candidate will craft engaging and accurate content, collaborate with internal stakeholders, and ensure adherence to American English corporate standards.

Spanish/English (Bilingual-Spanish Support) Premier Support Advocate

Company: Thumbtack

Location: USA

Posted Dec 24, 2024

Thumbtack is a virtual-first company seeking a Premier Support Advocate for their Spanish support team. The role involves handling inbound requests in Spanish, providing high-quality customer service, and maintaining excellent knowledge of Thumbtacks products and services. The ideal candidate should have bilingual and professional Spanish proficiency, 2+ years of experience in a customer service role, and strong communication skills.

Product Sales Specialist

Company: Symmetrio

Location: USA

Posted Dec 23, 2024

Symmetrio is seeking a highly motivated and detail-oriented Product Sales Specialist with a background in pharmacy or pharmacy technician experience. This hybrid role combines technical expertise in pharmacy operations with sales acumen to provide exceptional product support, client education, and strategic sales assistance. The position is a remote role with occasional travel and offers ontarget earnings in the range of $110,120K.

Legal Counsel

Company: Extend

Location: USA

Posted Dec 23, 2024

Extend is a venture-backed startup in San Francisco that simplifies the technology stack for the product and shipping protection industries. They offer an omnichannel and API-first solution for merchants to offer protection plans and provide a better customer experience. Extend has recently launched a shipping protection solution, expanding their market and value creation for merchants. They are looking for a Legal Counsel to provide legal support for corporate and commercial transactions, independently lead contract drafting and negotiations, build and scale the legal function, and drive public company readiness.

People Partner

Company: EDB

Location: USA

Posted Dec 23, 2024

EDB offers a comprehensive data and AI platform for transactional, analytical, and AI workloads across any cloud. They serve over 1500 customers globally, including major government organizations, financial services, media, and IT companies. EDB's solutions help modernize legacy systems, break data silos, and leverage enterprise-grade open-source technologies. They provide high availability and mission-critical capabilities. The role involves benefits administration, leave of absence management, compliance and reporting, employee support, vendor management, data management, and program development.

Medical Writer

Company: EVERSANA

Location: USA

Posted Dec 23, 2024

EVERSANA INTOUCH is a leading full-service global healthcare agency serving the life sciences and pharmaceutical industries. They provide next-generation creative and media services, enterprise solutions, and data analytics services for clients. The company combines creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies. They aim to connect people with healthcare, payers, and doctors with the information and tools they need to improve patient lives.

Financial Planning & Analysis (FP&A) Analyst

Company: Blacksky

Location: USA

Posted Dec 23, 2024

BlackSky is looking for a Financial Planning and Analysis (FPampA) Analyst to support the FPampA team by providing robust financial data modeling support, meaningful insights, and recommendations to customer-facing programs and the overall company. The ideal candidate will have experience in analytical financial modeling, corporate finance, and transactional accounting in a fast-paced environment. They should be proficient in Microsoft Excel modeling and have strong business acumen with top-notch verbal and written communication skills.

Brand Marketing Designer

Company: SOULCHI

Location: USA

Posted Dec 24, 2024

The job posting is for a Graphic Designer role at SOULCHI, an equity-based startup focused on transformational change and sustainable development. The designer will be responsible for leading innovation efforts, collaborating with cross-functional teams, and creating responsive graphics. The company offers flexibility in working hours and a fair equity-based compensation model. The mission is to shape a more harmonious and sustainable world through innovation and values.

Sr. Accounts Payable Specialist I

Company: freedomcare

Location: USA

Posted Dec 23, 2024

FreedomCare is a healthcare company that specializes in innovative and revolutionary home care services. They pride themselves on their values, which include an attitude of service, empathy, availability, high integrity, and a positive approach to challenges. They are looking for an Accounts Payable Associate to join their team and make a positive impact on the lives of others.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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