Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Campaign Manager

Company: The Athletic Media Company

Location: USA

Posted Dec 23, 2024

The Athletic is a digital sports media company that serves a multifaceted audience seeking a richer connection with immersive storytelling and a likeminded community of fans. The Campaign Manager role involves coordinating creative trafficking, reporting, and billing needs between The Athletic and clients, producing premium advertising products, and managing significant volumes of digital and audio campaign details. The role requires excellent organizational skills, communication, and familiarity with online advertising technical aspects.

Senior Software Engineer

Company: Maven

Location: USA

Posted Dec 23, 2024

Maven is the largest marketplace for expert-led cohort-based courses, offering a significant improvement over traditional self-paced courses with a completion rate of 70-90%. They have raised $25 million from renowned investors and are on track for profitability. They are seeking full-stack product engineers to work on their fast-growing marketplace, including the storefront, next-gen course platform, and recommendation systems. The team is experienced, collaborative, and closely connected to instructors and students.

Senior Analyst/Biostatistician

Company: Altarum

Location: USA

Posted Dec 23, 2024

Altarum Institutes Applied Research and Analytics Practice Area is seeking a Senior Analyst/Biostatistician to join their fast-paced, demanding but rewarding consulting environment. The ideal candidate will bring a strong working knowledge of statistics and experience educating clients about statistical study design for policy-level outcomes. The role will include advanced statistical analysis, research study design, data collection, data analysis, and developing reports and other communications that portray findings in a compelling way for a broad range of audiences. The successful candidate will also bring experience in business development, networking, and developing strong partner relationships.

Data Analyst

Company: Platform Science

Location: USA

Posted Dec 23, 2024

Platform Science is a company that connects everything that moves in the transportation industry. They are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers to deliver revolutionary solutions to supply chain professionals across the globe. They value thoughtful actions, empathy, resiliency, creativity, transparency, and have a diverse and engaging group of employees. They are looking for a Data Analyst to process large amounts of raw information into strategic insights for consumption by their Product Engineering and Leadership teams.

Salesforce Developer

Company: Wasabi Technologies

Location: USA

Posted Dec 23, 2024

Wasabi is a fast-growing company offering innovative cloud storage solutions, with a focus on being cost-effective and fast. They are looking for a Senior Developer to lead the design and development of custom software applications, collaborate with cross-functional teams, and drive innovation within Salesforce capabilities.

UX Researcher

Company: Excella

Location: USA

Posted Dec 23, 2024

Excella is a leading provider of Agile software development and data and analytics solutions, offering a flexible work-life balance, top-notch benefits, and a supportive work environment. They provide 8 weeks of parental leave, discounted pet insurance, and a Carecom membership with 3 backup emergency child or elder care days annually. Excella also offers a Workplace Allowance, paid professional development, and emphasizes diversity and inclusion. They are seeking a highly organized UX Researcher to join their growing team.

Sourcing Manager - Packaging

Company: hims & hers

Location: USA

Posted Dec 23, 2024

The role of a Sourcing Manager Packaging at Hims amp Hers involves leading new vendor exploration, managing business relationships, supporting sourcing and package development, and ensuring cost savings and sustainability. The candidate must have a BS+ degree in Package Engineering, Packaging Sales Procurement, or a similar discipline, along with 35 years of relevant experience. The position requires working with hazardous drugs and wearing PPE, and it involves physical exertion.

SEO Specialist

Company: Jordan Digital Marketing

Location: USA

Posted Dec 23, 2024

Jordan Digital Marketing is a boutique agency offering SEO, content marketing, and organic acquisition services. They seek an SEO Specialist to support SEO account managers, optimize copy and landing pages, perform keyword research, and implement changes in CMS. The role requires 2+ years of SEO experience, data-driven mindset, and ability to meet client deadlines. Benefits include fully remote work, medical insurance, 401k, flexible working hours, and professional development.

Sales Planner

Company: The Athletic Media Company

Location: USA

Posted Dec 23, 2024

The Athletic is a digital sports media company that serves a multifaceted audience seeking a richer connection with immersive storytelling and a likeminded community of fans. The Sales Planner role is remote and involves supporting the RFP process, media planning, and client management. The position requires 12+ years of media experience and excellent communication skills. The Athletic offers comprehensive benefits and is an equal opportunity employer.

Senior People Analytics Tableau Developer

Company: Dropbox

Location: USA

Posted Dec 23, 2024

Dropbox's People Analytics team is seeking a candidate with extensive experience in Tableau, SQL, and data visualization to lead dashboard development efforts, partner with stakeholders, and improve self-service HR and Recruiting dashboards. The ideal candidate should have a passion for People Analytics, strong communication skills, and the ability to think creatively and critically in a fast-paced environment.

Product Marketing Manager - PipeGen

Company: Apollo.io

Location: USA

Posted Dec 23, 2024

Apollo is seeking a senior end-to-end product marketer to drive growth for their core business. This role involves shaping product direction, launching new products, and running integrated GTM motions. It requires a deep understanding of sales personas and cross-functional collaboration with R&D, GTM, and other teams. The role is fully remote and requires occasional travel to North America.

Lead Brand Experience Designer

Company: HackerRank

Location: USA

Posted Dec 23, 2024

HackerRank is seeking a brand designer to shape their creative strategy and provide hands-on support for their creative production. The role offers competitive benefits and perks, and is a growth-oriented position with potential for leadership. The company is a Y Combinator alumnus backed by top Silicon Valley VCs, with a focus on data-driven, equal opportunity employment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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