Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior ML Infra Engineer - Machine Learning Infrastructure & Data

Company: Upwork

Location: USA

Posted Dec 21, 2024

Upwork is a global work marketplace that serves businesses and individuals. They have a powerful platform that enables companies and talent to work together. Last year, more than $38 billion of work was done through Upwork. The Machine Learning Infrastructure and Data team is responsible for architecting and building foundational systems for machine learning. The Senior ML Infra Engineer will play a pivotal role in designing, developing, and maintaining infrastructure components. The annual base salary for this position ranges from $144,000 to $230,000.

Senior Product Manager, Trust & Safety

Company: Affirm

Location: USA

Posted Dec 21, 2024

Affirm is reinventing credit to make it more honest and friendly, offering flexible buy now pay later options without hidden fees or compounding interest. The company aims to deliver safe and transparent financing globally, expanding product lines and becoming a global company. The Trust and Safety product team is responsible for identity authentication and fraud experience, with a focus on building a seamless and secure user experience. The team is experiencing rapid expansion and is seeking a senior product manager to shape the product vision and execute a strategic roadmap.

Senior IT Helpdesk

Company: Abby Care

Location: USA

Posted Dec 21, 2024

Abby Care is a home health provider that leverages technology and a unique care model to transform the industry. They are seeking a Senior IT Helpdesk Technician to provide technical support, mentor junior technicians, and ensure smooth operation of all hardware, software, and network systems. The role requires strong knowledge of operating systems, networking protocols, and remote desktop tools. The company offers competitive compensation, company equity, and benefits.

VP, Clinical Research Science

Company: IMVT Corporation

Location: USA

Posted Dec 21, 2024

The text describes a job posting for a VP Head of Clinical Science at Immunovant Inc. The role involves leading a team of Clinical Research Scientists, contributing to all aspects of drug development, and improving processes in the clinical trial field. The ideal candidate should have an advanced degree in Sciences, at least 15 years of clinical trial experience, and deep knowledge of clinical trial methodology, regulatory requirements, and Health Authority requirements.

Marketing Manager

Company: Sentral

Location: USA

Posted Dec 21, 2024

Sentral is a network of communities redefining the way people live, with a mission to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. They offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities.

Product Manager

Company: Planet

Location: USA

Posted Dec 21, 2024

This is a full-time remote position in the United States as a Product Manager on the Platform Product Team. The role involves leading the end-to-end product provisioning process, building and managing scalable systems and workflows, and working closely with various teams to define, optimize, and align processes for product entitlements and access delivery. The goal is to improve internal efficiency, enable scale, and ensure customers quickly access the full value of Planet's products.

Sr Associate - Technology Implementation & Tech Enablement

Company: hims & hers

Location: USA

Posted Dec 21, 2024

The role of Sr Associate Technology Implementation and Enablement involves driving operational effectiveness by identifying and executing strategic initiatives, collaborating with key partners, and optimizing technology solutions. The ideal candidate has 5+ years of experience in operational or product-focused roles, with a focus on healthtech, B2C, or fast-scaling startups. They should have strong communication skills, experience leading cross-functional initiatives, and a data-driven approach to problem-solving.

Fleet Data Analyst

Company: Wing

Location: USA

Posted Dec 21, 2024

Wing is looking for a Fleet Records Analyst to support the development and maintenance of a fleet records management system. The role involves meticulous records and data oversight, working with internal stakeholders to ensure fleet management team can always supply business operations with enough aircraft and ground assets. The analyst will also ensure Wing maintains compliance with fleet regulatory data management and reporting requirements.

HR Generalist

Company: Abby Care

Location: USA

Posted Dec 21, 2024

Abby Care is a home health provider that leverages technology and a unique care model to transform the industry. They are seeking an HR Generalist to support various HR functions, including recruitment, employee relations, performance management, benefits administration, and employee engagement. The ideal candidate should have experience in HR operations, strong communication skills, and a passion for working in a fast-paced tech-driven environment.

Customer Excellence Manager

Company: Abby Care

Location: USA

Posted Dec 21, 2024

Abby Care is a home health provider transforming care through technology and a unique care model. They aim to deliver the best-in-class care, reduce clinical burnout, and improve health outcomes. They are seeking a Customer Excellence Manager to oversee daily operations, optimize processes, and drive continuous improvement.

Senior iOS Software Engineer - Dash Mobile

Company: Dropbox

Location: USA

Posted Dec 21, 2024

The Role Description for a Senior iOS Software Engineer at Dropbox highlights the importance of enhancing user interaction with digital content through the mobile application. The position offers a significant impact on the Dropbox app, its users, and cross-functional teams. Responsibilities include driving the creation of advanced user-focused features, leading in identifying and fixing complex codebase problems, advocating for best practices, and guiding teams through the development and launch of innovative features. Requirements include a Bachelor's degree in Computer Science, 8+ years of experience, strong engineering skills, and experience leading a team environment.

Talent Partner

Company: Run Alloy

Location: USA

Posted Dec 21, 2024

Alloy is seeking a Talent Partner on a contract basis to support their growth and building of GTM and engineering teams. The role involves hiring new team members, including sales reps, marketers, engineers, and more. The Talent Partner will have 5+ years of full-cycle GTM and tech recruitment experience, ideally in B2B SaaS with technical products. They will need to have business acumen, agility, organization, a scrappy builder mentality, negotiation skills, and be a team player.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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