Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Manager - Trust Global Partnerships & Law Enforcement Operations

Company: Airbnb

Location: USA

Posted Dec 21, 2024

The text describes a senior role within the Airbnb Global Safety and Security GSS team, focusing on fostering a safe and secure workplace, peace of mind for Airbnb's global community, and building trusted relationships with law enforcement entities. The Senior Manager will lead teams in identifying, developing, and leveraging external partnerships, managing external threats, and improving Airbnb's Trust Defenses. The role requires strong leadership, strategic thinking, and collaboration with various internal and external teams.

Editorial Lead

Company: Directive

Location: USA

Posted Dec 20, 2024

The text is about the role of an Editorial Lead at Directive Consulting, a performance marketing agency for SaaS and Tech companies. The role involves managing a team of freelance writers, editing and publishing content, collaborating with stakeholders, and contributing to content with great perspectives and sharp angles. The company offers a living wage, medical dental vision plans, and other benefits. The role is remote-first with the option to work from the company's offices in Irvine, California, and other global locations.

Data Scientist

Company: Wpromote

Location: USA

Posted Dec 20, 2024

The Role at Wpromote is seeking a Product Designer to contribute to the design of Polaris, an AI-driven marketing platform. The position offers a flexible work environment, competitive salary, and benefits. The role involves working closely with Product Development, building always-on solutions, and developing multi-agent and hierarchical systems. The candidate should have a degree in Computer Science, Engineering, Statistics, or Economics, and strong programming skills in R, Python, and SQL. The position requires experience in digital advertising or MarTech and a deep understanding of statistical modeling and machine learning techniques.

Senior Rust Engineer

Company: Wyndlabs

Location: USA

Posted Dec 20, 2024

Wynd Labs is an early-stage startup seeking a Senior Rust Engineer Backend to lead efforts in developing scalable solutions, driving technical excellence, and supporting their vision for a fair and equitable internet. The role involves working with a lean, motivated team, using technologies such as Rust, Node.js, Redis, Clusters, Kubernetes, AWS EKS, SQS, DynamoDB, Elasticache, and S3. The company is at the forefront of developing a web-scale crawler and knowledge graph, and offers a competitive salary and equity package.

Sr. Business Operations Manager

Company: Rula?locationid=d8ccc202 4d14 4fba A9a5 667fe66dec77

Location: USA

Posted Dec 20, 2024

The text expresses a strong commitment to mental health care, with a focus on providing quality, evidence-based, and compassionate care. The role of a Sr Business Operations Manager is to guide impactful strategic projects, including developing a quality system for therapists, improving first visit completion and patient retention rates, and launching an in-person therapy offering. The company values diversity, equity, and inclusion, and offers attractive pay, benefits, and time-off policies.

Senior DevOps Engineer

Company: SandboxAQ

Location: USA

Posted Dec 20, 2024

SandboxAQ is a high-growth company delivering AI solutions that address some of the world's greatest challenges. They are a global team of tech-focused experts in AI, chemistry, cybersecurity, physics, mathematics, medicine, engineering, and other specialties. The company emerged from Alphabet Inc in 2022 and is looking for a Senior DevOps Engineer to provide deep hands-on technical support to development teams.

Senior Payroll Specialist

Company: Abby Care

Location: USA

Posted Dec 21, 2024

Abby Care is a leading health tech company revolutionizing healthcare with innovative technology solutions. They are seeking a Senior Payroll Specialist to manage the end-to-end payroll process, ensure compliance with regulations, and maintain accuracy in payroll-related activities. The ideal candidate should have extensive experience in payroll administration, a strong understanding of payroll systems, and a passion for ensuring timely and accurate compensation for employees in a fast-paced tech-driven environment.

Pricing Product Manager

Company: Vercel

Location: USA

Posted Dec 21, 2024

Vercel is seeking a Pricing Product Manager to develop elegant pricing structures for their Frontend Cloud platform. The role involves pricing new SKUs, working with product managers and engineers to design pricing models, and building customer-facing tools. The ideal candidate has technical depth, pricing expertise, and a passion for Vercel and the frontend ecosystem.

Manager, Data Science Production Engineering

Company: Natera

Location: USA

Posted Dec 20, 2024

The Manager of Data Science Production Engineering DSPE will oversee a team responsible for ensuring the successful production escalation resolutions, statistical analysis, maintenance of comprehensive product health dashboards, and post-launch support and monitoring services. The role will focus on enhancing the reliability of production support workflows, improving processes, and enabling teams to deliver actionable insights across the Oncology business unit. The Manager will act as a bridge between stakeholders, ensuring that operational needs are met and aligned with organizational goals.

Staff Software Engineer

Company: Roadie

Location: USA

Posted Dec 21, 2024

Roadie is a logistics management and crowdsourced delivery platform founded in 2014. It offers businesses fast, flexible, and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of US households by providing access to over 200,000 independent drivers nationwide. As a Staff Software Engineer, you will design and build systems to solve large-scale logistics challenges. The ideal candidate has deep technical knowledge and experience in architecting high-scale distributed systems.

Senior Staff Software Engineer - Ads Formats

Company: Reddit

Location: USA

Posted Dec 21, 2024

Reddit offers a flexible workforce with opportunities for remote work in the United States and Canada. The company is seeking a technical engineering leader with experience in building ad formats, infrastructure, and innovation. The role involves enhancing product development velocity, standardizing formats, and improving end-to-end impact. The ideal candidate should have at least 10 years of technical leadership experience, be an expert in adtech, and have a track record of delivering high-impact ads products.

Founding GTM team

Company: Elicit

Location: USA

Posted Dec 21, 2024

Elicit is an AI research assistant aiming to radically increase good reasoning and help expert researchers push the frontier in fields like biomedicine, health economics, and computer science. They are looking for a fountainhead member to build their go-to-market function, understand workflows and pain points, manage deals, and collaborate with product and engineering. The role offers excellent learning opportunities and requires first-principles thinking, customer obsession, excellent execution, and humility.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages