Technical Support Jobs in USA

423,296 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Staff Product Manager - Demand Sources

Company: Pinterest

Location: USA

Posted Dec 13, 2024

The Ads Quality team is responsible for integrating third-party demand onto the Pinterest platform, developing the roadmap for ML and infrastructure investments, and partnering with business development and various teams to deliver a seamless end-to-end integration of new demand sources. They are looking for a candidate with 5+ years of experience in digital advertising, strong product definition and execution skills, and a deep understanding of business metrics and tradeoffs in online marketplaces.

Trust & Safety Operations Lead

Company: Eventbrite, Inc.

Location: USA

Posted Dec 13, 2024

The text describes the Operations Excellence team within Eventbrite, their role in building a team obsessed with creating the best experience for creators and attendees, and the Trust and Safety Operations Lead's role in maintaining platform integrity and ensuring operational excellence. The team focuses on trust, security, and support, and the lead is responsible for resolving complex trust and safety issues, driving proactive measures to prevent platform abuse, and leading the integration of new products into operational workflows.

Senior Solutions Engineer - Corporate (MMK)

Company: Webflow

Location: USA

Posted Dec 13, 2024

Webflow is seeking a Senior Solutions Engineer to inspire corporate and mid-market customers by helping them understand the art of what's possible with the Webflow platform. The role involves uncovering customer business and technical priorities, influencing product direction, and championing the customer voice. The cash compensation range for this role depends on the cost of labor in the geographic area, with figures ranging from $153,000 to $220,000 in USD for workers in the United States (Zone A and B) and $174,000 to $220,000 in CAD for workers in Ontario and British Columbia, Canada. Benefits include equity, company bonus, sales commissions, retirement plans, health benefits, and wellness stipends. The role requires 3+ years of SaaS technical presales experience, a consultative approach, experience with solution and value selling, and excellent coaching, writing, and presentation skills.

Project Finance Analyst - Battery Storage

Company: Plus Power

Location: USA

Posted Dec 13, 2024

Plus Power is a leading energy storage market player with a significant portfolio across multiple US states and Canadian provinces. They are focused on solving hard climate problems profitably and are growing rapidly. They are looking to hire an Analyst to join their Project Finance team to support various aspects of project finance transactions for their battery storage portfolio.

Staff Software Engineer - ML

Company: Eventbrite, Inc.

Location: USA

Posted Dec 13, 2024

Eventbrite is seeking a Staff Software Engineer ML to build relevance models, machine learning search ranking, personalization recommendations, and the platforms infrastructure for a better discovery experience. The role involves collaborating with product, data science, and other technical leaders to enhance consumers' experience on Eventbrite.

Platform Product Manager - Trust & Safety

Company: Airbnb

Location: USA

Posted Dec 13, 2024

Airbnb's Trust and Safety team is responsible for building cutting-edge machine learning models to detect risk, defend against risky actors, and maintain a safe and trusted community. The role involves creating vision and strategy for Trust and Safety products, leading cross-functional teams, and communicating concisely to influence outcomes. The team is focused on fraud, safety, and other areas to reduce incidents and defend against threats.

Salesforce Solution Architect

Company: Litify

Location: USA

Posted Dec 13, 2024

Litify is a revolutionary legal technology platform that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. With offices in New York and New Orleans, Litify is at the heart of legal innovation and is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. They are seeking a Solution Architect to join their growing Professional Services organization and help with the end-to-end implementation of their SaaS platform built on Salesforce.com for new customers.

Account Manager

Company: Myriad360

Location: USA

Posted Dec 13, 2024

The text describes a role as an Account Manager for Myriad360, a company that values empathy, problem-solving, and continuous improvement. The role involves managing customer quoting and ordering, building relationships with clients, and contributing to the company's mission of challenging and enabling employees to achieve great things.

Senior Staff Software Engineer - Storage

Company: Reddit

Location: USA

Posted Dec 13, 2024

The Storage Infra team at Reddit is seeking a Senior Staff Software Engineer to solve large-scale storage infrastructure problems. Reddit, with over 50 million daily visitors, is a community of communities where people can engage in various interests. The role involves contributing to the team's long-term technical strategy, refining and maintaining data storage infrastructure, owning infrastructure managed and self-hosted, and mentoring other engineers.

Sr. Counsel - Securities and Governance

Company: Pinterest

Location: USA

Posted Dec 13, 2024

This job posting is for a Senior Legal Counsel position at a growing company, Pinterest. The role involves providing legal advice, managing SEC filings, advising on corporate governance, and supporting the Board of Directors. The ideal candidate has 10+ years of corporate law experience, strong knowledge of SEC regulations, and a positive business-focused attitude.

Director, Sales Operations

Company: Hitachivantaracorporation

Location: USA

Posted Dec 13, 2024

The text highlights the importance of data in driving business results and the role of a Strategic Sales Operations Partner in achieving market share, revenue, and margin goals. The position requires a blend of technical and business skills, experience in sales operations and strategy, and the ability to manage multiple projects and priorities. The expected base salary range is $130K-$150K.

Principal Finance Analyst, Corporate Finance

Company: MeridianLink

Location: USA

Posted Dec 13, 2024

The Corporate Finance team is seeking a finance professional to provide financial and strategic insights to drive decision making and support all Corporate Finance processes. This is an excellent opportunity to join a dynamic organization in an impactful role with frequent interaction with leaders across the business. The ideal candidate will have proven experience in financial analysis, business planning, and reporting. The role is 100% remote and highly visible. Responsibilities include preparing and managing monthly Corporate reporting and forecasting processes, analyzing drivers of financial performance, and providing strategic partnerships to key stakeholders. The successful candidate will possess a strong understanding of financial statements, business judgment, and a collaborative working style.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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