Technical Support Jobs in USA

423,296 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Cloud Specialist - Zero Trust Networking

Company: Zscaler

Location: USA

Posted Dec 13, 2024

Zscaler is seeking an experienced Cloud Specialist to join their team in the US West region. The role involves serving as the local technical expert for customers and sales on the topic of ZT Networking for Cloud, presenting to customers on Zero Trust Networking strategy and vision architecture and deployment, leading conversations about industry trends and emerging changes, discussing competitive offers, and leading and supporting customer ProofofValue with SEs. The ideal candidate has a Bachelor's Degree in Computer Science or a related technical field, 5+ years of experience in Product Management, Technical Business Development, and Technical Sales, and working knowledge in security networking and applications across AWS, Azure, and GCP. Preferred qualifications include Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) working knowledge and experience delivering products as cloud-based services. The role offers a salary range of $162,750 - $232,500 USD, competitive benefits, and a commitment to diversity, equity, and inclusion.

Support Engineer

Company: Entersekt

Location: USA

Posted Dec 13, 2024

The text describes a job posting for a Support Engineer at Entersekt, a company that provides mobile authentication, app security, and payments enablement technology. The role involves managing technical inquiries, troubleshooting complex issues, and working closely with clients and developers to provide exceptional client communications. The ideal candidate should have a problem-solving skill, a passion for technology, and excellent communication skills.

Staff Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Dec 13, 2024

Zscaler is a leading cloud security company with a mission to make the cloud a safe place to do business. They offer a wide range of services, including a large-scale, secure cloud platform, and are looking for an experienced Staff Site Reliability Engineer to join their Government Cloud team.

Senior Site Reliability Engineer

Company: Rubrik

Location: USA

Posted Dec 13, 2024

The text describes a role in Information Security at Rubrik, a company committed to diversity, equity, and inclusion. The role involves building and managing security solutions, managing security technologies, and ensuring data governance and sharing relationships with third parties. The position carries special Security and Privacy Responsibilities for protecting the US Federal Governments interests.

Lead, QA Automation

Company: AssistRx

Location: USA

Posted Dec 13, 2024

The text describes a role for a QA Automation Engineer with extensive experience in test delivery, RESTful web services, and microservice architecture. The candidate should have strong communication skills, be a team player, and have experience in Atlassian tools like JIRA and Confluence. They should also have expert-level understanding of test automation frameworks and experience with API testing. The role requires building test frameworks, reviewing workflows, and leading a team. The company offers a supportive environment, competitive pay, and benefits.

Customer Service Representative

Company: Awning

Location: USA

Posted Dec 13, 2024

The Home Depot is seeking a highly skilled Customer Service Representative to join their team. The job involves providing exceptional customer service via phone, email, and chat, and resolving customer issues. The company offers benefits such as a 401k plan, dental insurance, and flexible schedule. They are looking for a passionate individual to deliver exceptional customer experiences in a dynamic work environment.

Senior Data Analyst

Company: cBEYONData

Location: USA

Posted Dec 13, 2024

cBEYONData is seeking a Senior Data Analyst to support a multiyear SAP S4 HANA modernization effort for a federal customer. The role involves managing and mentoring junior data analysts, leading data management activities, and ensuring data consistency and accuracy. The ideal candidate should have at least 6 years of related work experience, a Bachelor's degree, and active DoD Secret security clearance.

Senior Recruiter

Company: GiveCampus

Location: USA

Posted Dec 13, 2024

GiveCampus is a leading fundraising platform for nonprofit educational institutions, trusted by over 1300 colleges, universities, and K12 schools. The company has received seed investment from Y Combinator and has achieved six consecutive years of profitability and positive cash flow. They have raised $50 million in 2022 to accelerate growth. GiveCampus supports social mobility initiatives and has been named to Y Combinators Top Companies list and the Inc 5000 list. They have facilitated over $6 billion in charitable giving and are looking for a Senior Recruiter to help grow their team and achieve greater impact.

Product Manager- SaaS Platform

Company: Aravo Solutions, Inc.

Location: USA

Posted Dec 13, 2024

Aravo Solutions Inc is a global leader in third-party risk management, ESG, and vendor lifecycle management solutions. They offer a cloud-based platform to help organizations streamline vendor management, mitigate risk, and drive strategic decision-making. The company is seeking a Product Manager to lead the charge in transforming into a product-led agile organization.

Sr. Program Manager, Compounding

Company: Himshers

Location: USA

Posted Dec 13, 2024

Hims amp Hers Health Inc is a leading health and wellness platform on a mission to help the world feel great through better health. They are revolutionizing telehealth for providers and their patients alike, offering nonprescription products and access to highly personalized prescription solutions for various conditions. The role described is for project-based work as a Senior Program Manager Compounding, responsible for supporting all Hims amp Hers RX compounded drug product launches across the organization.

Sr Software Engineer, Open World Perception

Company: Latitude Inc

Location: USA

Posted Dec 13, 2024

Latitude AI is an automated driving technology company developing a handsfree eyes-off driver assist system for next-generation Ford vehicles at scale. The company is driven by the opportunity to reimagine what driving is like and make travel safer, less stressful, and more enjoyable for everyone. When you join the Latitude team, you'll work alongside leading experts in machine learning, robotics, cloud platforms, mapping, sensors, and compute systems. As a Ford Motor Company subsidiary, Latitude operates independently to develop automated driving technology at the speed of a technology startup. The Perception Anomaly and OpenWorld Detection team has two major focus areas: detecting and handling open-world vocabulary objects and identifying scenarios outside the vehicle's known operational domain. The team integrates these systems onboard and evaluates their performance offboard to ensure they align with safety case needs. The lead for this team will have the opportunity to transform research concepts into practical solutions that have a significant impact on the product.

Senior Program Manager

Company: Leadbank

Location: USA

Posted Dec 13, 2024

Lead is a fintech company building banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank with offices in Kansas City, San Francisco, Sunnyvale, and New York City. The company is built for a constantly evolving financial landscape and offers regulatory and technological expertise to help fintech partners scale with compliance and creativity. They are seeking a Senior Program Manager to oversee BaaS partnerships and project management of partner onboarding and oversight.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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