Technical Support Jobs in USA

423,297 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Designer

Company: BOOST

Location: USA

Posted Dec 10, 2024

The text describes a job posting for a Senior Product Designer at Boost, a company that builds tools for deploying token incentive programs on blockchain platforms. The role requires strong technical depth and systems thinking to create scalable patterns for complex blockchain interactions. The designer will work directly with boost deployers to validate patterns and optimize flows, balancing poweruser features with intuitive interfaces.

Senior Software Engineer, Simulation

Company: Latitude Inc

Location: USA

Posted Dec 10, 2024

Latitude AI is an automated driving technology company developing a hands-free eyes-off driver assist system for next-generation Ford vehicles at scale. They work with leading experts in machine learning, robotics, cloud platforms, mapping, sensors, and compute systems to make travel safer, less stressful, and more enjoyable for everyone. The company operates independently as a Ford Motor Company subsidiary and has engineering centers in Pittsburgh, Dearborn, Mich, and Palo Alto, Calif. They focus on implementing tooling for simulations, testing, and large-scale safety testing. The team works closely with autonomy and testing teams to build out new features and improve infrastructure.

Manager, Implementation Project Manager

Company: Restaurant365

Location: USA

Posted Dec 10, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They empower team members, focus on continuous improvement, and offer competitive benefits and compensation. The role of a Manager of Implementation Project Managers involves leading teams, coaching, and ensuring project success. Preferred qualifications include PMP certification, Microsoft certifications, and experience in restaurant industry software implementations.

Director of Care Concierge

Company: Allara Health

Location: USA

Posted Dec 10, 2024

Allara is a healthcare platform that provides effective solutions and consistent medical support for women. They are looking for a dynamic and compassionate individual to lead and scale their Care Concierge team, which owns patient care coordination and provider support across Allara's platform. The role requires strong leadership, strategy, analytics, healthcare knowledge, and exceptional communication skills. The position can be based in New York or remotely.

Account Manager

Company: 10x Genomics

Location: USA

Posted Dec 10, 2024

The Inside Sales Account Manager New England is responsible for selling Chromium and Visium benchtop instruments and driving consumables for all platforms across existing academic, government, and medical center research institutions. The role involves connecting primarily with existing customers via phone and email to guide them to the best products for their needs and working closely with cross-functional teams to ensure an exceptional customer experience. The position is a remote role based in New York or New Jersey and requires 2+ years of experience in selling, a bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field, and knowledge of Next Gen Sequencing Technology or similar diagnostic testing applications.

Sr. Staff Site Reliability Engineer

Company: Zscaler

Location: USA

Posted Dec 10, 2024

Zscaler is a leading cloud security company with a mission to make the cloud a safe place to do business. They offer a wide range of services, including a large security cloud, cloud security platform, and cloud-first strategy. They are looking for an experienced Sr Staff Site Reliability Engineer Federal to join their team.

Member of Design Staff - Engineer

Company: Runway

Location: USA

Posted Dec 10, 2024

Runway is seeking a talented Frontend Engineer with design focus to craft exceptional user interfaces and push the boundaries of AI-driven products. The role involves designing and implementing user experiences, collaborating with cross-functional teams, and driving UX/UI excellence. The engineer should have 3+ years of experience, strong React expertise, and a deep understanding of the UX design process. The company values design and development enthusiasm, curiosity, and adaptability.

Digital Loyalty Manager

Company: Torchy's Tacos

Location: USA

Posted Dec 10, 2024

The Digital Loyalty Manager is responsible for engaging guests through technology platforms, managing and administering the restaurant loyalty program, collaborating with teams to enhance guest engagement, and ensuring the stability and performance of loyalty platform operations. The role involves day-to-day operation optimization, continuous improvement of loyalty campaigns, and strategizing, setting up, implementing, and managing loyalty programs to increase guest engagement and retention.

Senior Outbound Program Manager

Company: Tebra

Location: USA

Posted Dec 10, 2024

The text is about a Senior Outbound Program Manager role at Tebra, a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. The role involves driving outbound strategy, shaping targeted high-impact programs, and partnering closely with Sales and Operations teams. The ideal candidate should have 5+ years of experience in outbound sales programs or similar roles and be familiar with leading AI tools and their application in outbound sales.

Chief Accounting Officer

Company: Bitcoin Depot

Location: USA

Posted Dec 10, 2024

Bitcoin Depot, the largest Bitcoin ATM Network, is seeking a dynamic Chief Accounting Officer. The role involves overseeing finance and internal accounting activities, managing staff, and providing financial reporting. The company offers competitive benefits and is an equal opportunity employer.

Cloud Solution Architect - Platform Operations Lead

Company: generalmotors

Location: USA

Posted Dec 10, 2024

The role of Lead Architect is focused on data architecture strategy, machine learning model implementation, and data product development. The individual will work closely with various teams to integrate data assets, data products, and ML models into dashboards and applications. They will also play a pivotal role in generating actionable insights from data products and monetizing data assets and insights. The role requires proven experience as a Lead Architect with a focus on creating data assets and implementing ML models, as well as strong understanding of data architecture principles and machine learning frameworks.

Principal Infrastructure Architect

Company: Array

Location: USA

Posted Dec 10, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They offer a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean modern API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space. They are seeking a hands-on Infrastructure Architect to drive transformation in their cloud spend across AWS, GCP, and Azure.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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