Technical Support Jobs in USA

423,390 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager, Claims - Ticketing and Mobility

Company: Cover Genius

Location: USA

Posted Dec 07, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have been recognized with numerous awards and have a diverse team committed to social entrepreneurship. The company is looking for a Manager Claims Vertical to lead the claims team and ensure a smooth customer experience and fast resolution of claims.

Marketing Manager - MarTech

Company: Kraken

Location: USA

Posted Dec 07, 2024

Kraken is a mission-focused company with crypto values, seeking a Senior Marketing Specialist to manage their MarTech stack and support the company's growth and client engagement strategy. The role requires 4+ years of experience with ESP management, expert knowledge of Google Analytics and Tag Manager, and familiarity with web and mobile app environments. The company values diversity and celebrates all Krakenites for their unique perspectives.

Implementation Specialist, Upgrades

Company: Lwolf

Location: USA

Posted Dec 06, 2024

The Implementation Specialist plays a crucial role in migrating clients from legacy software to a new SaaS platform, ensuring customer satisfaction and retention. The role involves developing and executing project plans, collaborating with internal stakeholders, and utilizing technical expertise to enhance migration processes. The position requires 13 years of experience in client services, project management, or consulting, with demonstrated technical expertise in systems administration, support, database administration, or software programming. The ideal candidate should have excellent communication skills, direct experience in the software services market, and a high level of energy and commitment to team objectives.

Accounts Receivable Analyst

Company: Healthie

Location: USA

Posted Dec 07, 2024

Healthie is a virtual first care delivery company with a focus on improving access to healthcare and enabling better healthcare outcomes through technology. They offer infrastructure solutions for healthcare organizations, including EHR scheduling and patient engagement solutions. Their API-first approach makes it easy for organizations to build, customize, and scale their business. Healthie powers thousands of organizations, ranging from small private practices to digital health startups and multibillion-dollar healthcare companies. They deliver care to millions of patients across the full spectrum of healthcare services. They are looking for an Accounts Receivable Analyst to support the Finance team in driving operational excellence across accounts receivable.

Clinical Talent Acquisition Specialist

Company: Pair Team

Location: USA

Posted Dec 07, 2024

Pair Team is a mission-driven organization seeking a Clinical Talent Acquisition Specialist to recruit exceptional talent for community-based healthcare and social services roles. The position is fully remote and based in the United States, with most clinical positions being based in California. The specialist will lead the recruitment process, collaborate with cross-functional teams, develop sourcing strategies, and maintain candidate pipelines. The role requires 2+ years of full-cycle recruiting experience and a strong focus on sourcing and engaging candidates for healthcare.

Technical Customer Support Specialist

Company: ElevenLabs

Location: USA

Posted Dec 07, 2024

This is a remote-based contracting role that offers the opportunity to work with a global team of passionate individuals focused on developing AI audio solutions. The role involves providing exceptional customer support, troubleshooting technical issues, updating documentation, and collaborating with internal teams to improve products. The ideal candidate is a technical customer support specialist with 23 years of experience in SaaS environments, a strong work ethic, and a passion for AI and audio technology.

People Data Analyst

Company: Abbyy

Location: USA

Posted Dec 06, 2024

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most - driving your growth while fuelling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose the right thing. As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies using Machine Learning and Artificial Intelligence and an advanced and sophisticated tech stack.

Proposal Manager

Company: Vida

Location: USA

Posted Dec 06, 2024

Vida is a virtual health clinic that provides personalized health coaching and programs from experienced healthcare providers. They focus on managing chronic cardiometabolic conditions and achieving lifestyle health goals. Vida is trusted by Fortune 1000 companies and is authorized to do business in many states. They require a Bachelor's Degree and at least 5 years of proposal management experience.

Senior Director - Clinical Product Strategy (Obesity & Metabolic Health)

Company: Ro

Location: USA

Posted Dec 07, 2024

Ro is a direct patient healthcare company with a mission to help patients achieve their health goals by delivering easy, effective care. They offer nationwide telehealth, labs, and pharmacy services, enabled by their vertically integrated platform. Since 2017, they have helped millions of patients in nearly every county in the US, including many primary care deserts. Ro aims to build a patient-centric healthcare system, providing reactive and proactive care, transparent pricing, and an extremely effective and convenient experience. They have been recognized as a Fortune Best Workplace and Health Care for four consecutive years, and were named Best Workplace for Parents for the third year in a row. The Senior Director of Clinical Product Strategy will lead clinical work, optimize patient and provider experience, and serve as an internal expert on overweight and obesity care. They will collaborate with various teams to optimize care delivery quality and safety, and support the obesity and weight management strategy roadmap.

Senior Technical Recruiter

Company: Arine

Location: USA

Posted Dec 06, 2024

Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. They are redefining what excellent healthcare looks like by solving issues through their software platform, combining cutting-edge data science, machine learning, AI, and deep clinical expertise. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. They are backed by leading healthcare investors and collaborating with top healthcare organizations and providers. They deliver recommendations and facilitate clinical interventions that lead to significant measurable health improvements for patients and cost savings for customers.

Licensed Claims Team Lead

Company: Cover Genius

Location: USA

Posted Dec 07, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have been recognized with dozens of awards and are committed to diverse cultural programs. The role of the Claims Team Lead involves owning the well-functioning of the claims team, ensuring efficient claims handling, and providing an excellent customer experience. The company offers flexible PTO, employee stock options, and social initiatives. The salary range for this role is between $49,000 and $77,000.

Senior IT Automation & Security Engineer

Company: Teleport

Location: USA

Posted Dec 07, 2024

Teleport is a fast-growing company that provides secure and simple access to infrastructure for engineers. They are looking for autonomous, security-minded, business-savvy, and professional individuals to join their team. The company offers a modern and innovative approach to traditional IT problems, and their products are loved by their users. They practice thorough code reviews and have an open design process. The role offers a base salary range of $123,000 to $181,000 and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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