Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Product Security Engineer

Company: Perforce

Location: USA

Posted Dec 03, 2024

Perforce is a company that values collaboration, creativity, and security. They are looking for a Sr Product Security Engineer to join their team and ensure the security of their products throughout their lifecycle.

Product Manager/Senior Product Manager: B2B2C

Company: Figure

Location: USA

Posted Dec 03, 2024

Figure is a financial services company using innovative technology to offer nonbank HELOCs in America. They are looking for a Product Manager to join their growing team and build new consumer lending products and capital markets solutions. The role involves working cross-functionally, building products for nonlicensed partners, and managing input from users and stakeholders.

Visual Designer

Company: Lyra Health

Location: USA

Posted Dec 03, 2024

Lyra Health is seeking a Visual Designer to join their growing creative team and help conceive and execute engaging digital and print experiences that promote and support the Lyra brand. The role involves executing a broad range of creative projects to support demand generation, product marketing, corporate marketing, and Lyra member engagement. The ideal candidate should have a strong track record for excellence in concept design and execution, clear communication and deadlines, and a demonstrated track record for solving specific business problems with functional impactful design.

Policy Project Manager II

Company: Energy Solutions

Location: USA

Posted Dec 03, 2024

Energy Solutions is seeking a Policy Project Manager II to support their mission of equitable climate change mitigation. The role involves regulatory and legislative tracking, engagement, and advocacy at the state and regional level. The ideal candidate will have strong interpersonal, facilitation, and project management skills, as well as a commitment to Energy Solutions' mission. The company offers a remote-friendly work environment, competitive compensation, and a comprehensive benefits package.

Director of Product

Company: Red Cell Partners

Location: USA

Posted Dec 03, 2024

Hunted Labs is seeking a Director of Product Management to drive the vision strategy and execution for a category-defining AI-powered software supply chain security platform. The role requires an entrepreneurial mindset, strong technical expertise, and a proven ability to lead teams in fast-paced startup environments.

Graphic Designer

Company: RTS

Location: USA

Posted Dec 03, 2024

RTS is seeking a first in-house graphic designer to take their creative asset digital media amp sales material development to the next level. This role uniquely spans two key areas, Evos product development, social media digital content, print media, etc., and RTSs partnership initiatives, proposal design, client graphical assets, etc. The ideal candidate is a versatile designer who thrives in a fast-paced startup environment.

Product Manager

Company: Lightspeed Systems

Location: USA

Posted Dec 03, 2024

Lightspeed Systems is seeking a Product Manager Data to join their team in building awesome software for schools. The role involves developing and executing a roadmap to evolve data capabilities, communicating work in progress, and overseeing the design and implementation of pipelines and processes. The ideal candidate should have a growth mindset, be flexible and adaptable, and have a proven track record of transforming raw data collection and reporting into a strategic scalable data product.

Senior Account Executive

Company: Audioeye

Location: USA

Posted Dec 03, 2024

The Senior Account Executive will focus on closing new business by effectively communicating the services and SaaS platforms value proposition to executive buyers. The success of the Senior AE will be measured by revenue delivered, outbound and inbound prospecting activities, client satisfaction, and contribution to the overall sales team. The company values customer-centricity, ownership, straightforwardness, action, grit, data-driven decision making, and hiring and developing top talent. They offer competitive compensation, equity, and flexible PTO. They are committed to equal employment opportunity and have a preferred network of staffing partners.

Major Case Unit Manager

Company: Reserv

Location: USA

Posted Dec 03, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Major Case Unit Manager to manage a team of high-performing claims professionals handling complex and high-exposure claims.

Deal Ops Specialist

Company: OpenX

Location: USA

Posted Dec 03, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals and campaigns, as well as providing expertise on programmatic formats and data analysis.

Customer Success Manager

Company: Mattermost

Location: USA

Posted Dec 03, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are seeking a Customer Success Manager to help customers drive maximum value from their investment. The role involves building relationships with customers, understanding their organizational structure, and identifying areas for strategic partnership.

Technical / Policy Writer

Company: Abbyy

Location: USA

Posted Dec 03, 2024

The job posting is for a Information Security Policy Writer at ABBYY. The role involves creating, revising, and maintaining comprehensive security policies and technical documentation. The ideal candidate should have a Bachelor's degree in Information Security, Computer Science, Technical Communication, or a related field. Proven experience in technical writing, especially in the field of information security or IT, is required. The company offers a competitive salary range, local benefits, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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