Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Director - Learning Experience

Company: HubSpot

Location: USA

Posted Dec 03, 2024

HubSpot is looking for a Senior Director of Learning Experience to lead a global team of learning professionals. The ideal candidate will have deep expertise in instructional design, modern adult learning theory, and experience with digital learning tools and platforms.

Senior Site Reliability Engineer

Company: Veracode

Location: USA

Posted Dec 03, 2024

Veracode is seeking a skilled Senior Site Reliability Engineer to join their team and play a role in the evolution of the team to a full GitOps model. The ideal candidate will have a strong background in DevOps with a focus on security, experience in managing containerized infrastructures, and a deep understanding of CI/CD pipelines. The role involves ensuring the reliability, security, and scalability of their software security product, working closely with engineering, product, and security teams.

Underwriting Optimization Lead

Company: Coalition, Inc.

Location: USA

Posted Dec 03, 2024

The job posting is looking for a highly experienced underwriting professional to support and optimize Coalitions global underwriting efforts. The role requires extensive experience in underwriting best practices, strong analytical and collaborative skills, and a deep understanding of industry standards. The position is fully remote and offers competitive compensation and benefits.

Sales Operations Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Operations Manager Customer Retention at Eventbrite. The role involves analyzing data, identifying actionable insights, and implementing scalable solutions to optimize customer retention and growth. The ideal candidate is an experienced operations professional who is methodical, action-oriented, and passionate about achieving tangible results.

Legal Intern - General Counsel

Company: Airbnb

Location: USA

Posted Dec 03, 2024

Airbnb is seeking Legal Interns for their 2025 Summer Intern Program. The Legal team is looking for first-year law students with strong communication skills, adaptability, and a passion for the Airbnb mission. The internship offers a chance to work on challenging projects, learn from subject matter experts, and make a real impact on the company.

Creative Strategy Lead - Global Creative Lab

Company: Spotify

Location: USA

Posted Dec 03, 2024

Spotify is seeking a seasoned Creative Strategist to join their awarded and tenured creative strategy team. The role requires experience working directly with sales teams, clients, and agencies, as well as a deep understanding of the creative strategy process across multiple mediums.

Staff Backend Engineer - Grafana Enterprise Datasources

Company: Grafana Labs

Location: USA

Posted Dec 03, 2024

The job posting is for a remote Staff Software Engineer position in the Enterprise Data Sources squad at Grafana. The team focuses on building new enterprise-grade data source plugins and ensuring seamless customer experiences. The role involves developing and enhancing plugins, collaborating with other squads, and driving innovation. The company values autonomy, collaboration, and enabling decisions over committees and red tape.

Client Operations Coordinator

Company: si

Location: USA

Posted Dec 03, 2024

At SimplyInsured, we are dedicated to simplifying and making health insurance more accessible for small business owners. With over 20,000 customers and major partnerships, we are growing quickly and disrupting the industry. The role of a Client Operations Coordinator involves assisting the Client Onboarding team, resolving eligibility concerns, and ensuring customers are properly enrolled on the SimplyInsured platform. We offer competitive compensation, a values-based culture, and a market-based compensation structure.

Accounting Technology Consultant

Company: FloQast

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Accounting Technology Consultant at FloQast, a company that provides accounting workflow automation software. The role involves working closely with a team to deliver solutions to customers, helping them succeed and add value. The company offers competitive compensation, benefits, and a positive work environment.

Manager, Channel Partnerships

Company: Snappy

Location: USA

Posted Dec 03, 2024

The text describes a job opening for a Manager Channel Partnerships position at Snappy, an award-winning gifting platform. The role involves building, managing, and optimizing the company's channel partner network, working closely with cross-functional teams, and developing a comprehensive strategy to grow channel revenue. The successful candidate will have 7+ years of experience in channel partnerships, business development, or a related sales function, with a track record of growing channel revenue. They should have excellent interpersonal and communication skills, be sales-driven, and have a technical skillset proficient in CRM and channel management tools.

Senior Fullstack Engineer (Frontend Leaning)

Company: Updater

Location: USA

Posted Dec 03, 2024

The job posting is looking for a seasoned Senior Fullstack Engineer to join the MoveHQ division. The role involves enhancing the frontend and backend of the move management platform, leading development of new features, optimizing platform performance, and mentoring and developing talent.

Business Analyst

Company: Billtrust

Location: USA

Posted Dec 02, 2024

This job posting is for a Business Analyst position at Billtrust. The role involves documenting functional requirements, technical specifications, and template documentation for customer needs. The candidate should have 3+ years of experience in a Business Analyst or related role, excellent communication skills, and the ability to interact with both technical and non-technical personnel. The expected base salary range is $80,000 - $110,000 annually. Billtrust offers flexible working hours, open PTO, a sabbatical, paid parental leave, opportunities for growth, recognition, and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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