Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

K-5 Curriculum Developer

Company: Miaplaza

Location: USA

Posted Nov 28, 2024

Miaplaza is a mission-driven company that aims to provide innovative education solutions for children who learn in diverse ways. They are hiring Curriculum Developers to work on creating immersive and engaging learning materials for K5 students. The company offers a range of benefits, including flexible scheduling, remote work options, and a 401k retirement plan with employer match.

Federal Technical Program Manager – IAM/IGA

Company: Saviynt

Location: USA

Posted Nov 28, 2024

Saviynt is a leading Identity Platform that provides cutting-edge solutions for identity and access governance. The company is looking for a Technical Program Manager to deliver projects and solutions to federal customers. The job requires experience in identity and access management, project management, and cross-functional collaboration.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Nov 28, 2024

Sedgwick is a company that values its employees and offers a culture of caring, flexibility, and opportunities for growth and development. The company is committed to making a positive impact on the world and is looking for individuals who are driven to make a difference.

Director - Pharmacovigilance Scientist

Company: Vera Therapeutics

Location: USA

Posted Nov 28, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking a Director Pharmacovigilance Scientist to provide medical oversight for the global drug safety and pharmacovigilance function.

Communications Lead

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Communications Lead to own the next phase of their strategy and growth.

Senior Manager - Technical Program Management (Payments)

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is looking for a technical and mission-driven TPM leader to join their team. The role involves partnering with the Payments organization to provide a cohesive set of technology offerings, building positive relationships across technical teams, and helping the team deliver predictable and consistent program execution.

Senior iOS Software Engineer, Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for a software engineer to work on Airbnb's Community Support Platform, which empowers global network of Community Support ambassadors to deliver exceptional customer service. The role involves creating innovative user experience for AI-driven customer service products, working cross-functionally with product design and other engineering counterparts, and driving lead and contributing to the full development cycle.

Talent Architect (Recruiting)

Company: Panoptyc

Location: USA

Posted Nov 28, 2024

The job posting is seeking an experienced Talent Architect to design and optimize a comprehensive recruiting engine. The ideal candidate has a proven track record of building and leading recruiting teams, with expertise in SaaS talent acquisition and global recruiting strategies.

Product Designer

Company: Reddit

Location: USA

Posted Nov 28, 2024

The job posting is for a Contract Product Designer on the Safety UX team at Reddit. The team collaborates with product development to create tools and workflows for internal admins and agents. The role requires a highly motivated and communicative designer who can work with urgency and quality. The responsibilities include designing safety UX, translating complex ideas into design solutions, and collaborating with other designers and teams.

User Researcher

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is looking for a User Researcher to help build decision-making superpowers by empowering teams with insights. The role involves owning end-to-end research projects, synthesizing findings, and communicating insights to various partners. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Growth Marketing Associate - Digital

Company: Rocket Money

Location: USA

Posted Nov 28, 2024

Rocket Money is looking for a digital marketing professional to support user acquisition through paid channels. The role involves analyzing performance, making recommendations, and working with the creative team. The company offers a competitive salary, benefits, and a strong culture of experimentation and iteration.

Sr. Product Operations Manager - Consumer

Company: Pinterest

Location: USA

Posted Nov 28, 2024

The Product Ops team is responsible for ensuring smooth product launches and user experience. They build and maintain relationships with stakeholders, analyze data, and strategize on ways to improve user experiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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