Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

LLM Prompt Engineer - Investing Content

Company: The Motley Fool

Location: USA

Posted Nov 28, 2024

The Motley Fool is seeking a Freelance Prompt Engineer with experience in Large Language Models to create high-quality content for investors and members. The role involves designing and refining prompts, collaborating with technical teams, and ensuring the output is accurate and engaging.

Senior Full Stack Product Software Engineer - Dash

Company: Dropbox

Location: USA

Posted Nov 28, 2024

The role description for a Product Engineer at OTC involves designing, developing, and maintaining AI-powered software applications. The engineer will work closely with cross-functional teams to build robust and scalable solutions. The job requires strong interpersonal skills, 8 years of experience, and proficiency in backend and frontend development technologies.

Supplier Deal Management Lead

Company: Stripe

Location: USA

Posted Nov 28, 2024

The job posting is for a Supplier Deal Management Lead at Stripe, a financial infrastructure platform. The role involves facilitating supplier deals, negotiating contracts, and improving the contracting process. The ideal candidate has experience in contracting, procurement, or legal operations, and is operationally focused with strong communication skills.

Staff Analyst - Advanced Analytics

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is seeking a highly experienced Advanced Analytics professional to join the Community Blueprint team. The role involves leveraging data insights and advanced analytics techniques to define, forecast, and evaluate key metrics, and collaborating with cross-functional teams to drive strategic initiatives and improve the guest and host experience.

Senior Manager - Industry Research

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for a Senior Manager Industry Research position at Airbnb's public policy team. The role involves conducting research on the travel, lodging, and housing industries to produce strategic reports and recommendations. The job requires 10+ years of research experience, proficiency in research tools, and excellent communication and organizational skills.

Senior Engineering Manager - Metrics Infrastructure

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is a company that has grown to over 4 million hosts and has welcomed over 1 billion guests. The company is committed to empowering data-driven decision making and has a team that works on building and maintaining analytics products. The company is also committed to inclusion and diversity and has a disability inclusive application and interview process.

Executive Business Partner, to GM of Core

Company: Dropbox

Location: USA

Posted Nov 28, 2024

Dropbox is seeking an Executive Business Partner to support the GM of Core business. The role involves maintaining sensitive information, coordinating travel, and building strong relationships with internal and external stakeholders. The ideal candidate is detail-oriented, humble, and able to work in a fast-paced environment.

Senior Manager - Advanced Analytics

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is seeking a Senior Manager Advanced Analytics to drive data-driven decision making, improve the guest and host experience, and bridge team silos across product, operations, and policy. The role requires a highly experienced and skilled individual contributor with deep expertise in advanced analytics, data analysis, and communication.

Senior Program Manager - Sales

Company: Workiva

Location: USA

Posted Nov 28, 2024

The Senior Program Manager is responsible for managing programs related to prioritized strategies and initiatives. They work with stakeholders to identify business goals, develop resources, and communicate progress. The role requires strong communication, problem-solving, and leadership skills.

Americas Regional Marketing Program Manager

Company: Tanium

Location: USA

Posted Nov 28, 2024

Tanium is looking for a Marketing Program Manager to assist in the strategy and management of various integrated campaign types across North America. The ideal candidate will be passionate about event marketing with strengths in strategizing and building impactful campaigns.

Senior Account Executive - Large Enterprise

Company: BigCommerce

Location: USA

Posted Nov 28, 2024

BigCommerce is looking for a Senior Enterprise Account Executive to join their growing sales team. The role involves driving sales revenue by acquiring new high-value enterprise clients and showcasing the power of the BigCommerce platform.

Contracts Administrator

Company: The Wonderful Company

Location: USA

Posted Nov 28, 2024

The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company is looking for a Contracts Administrator to join the Corporate Legal team and is offering a unique opportunity to expand and hone skills in collaboration with a broad and supportive team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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