Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Advocacy Associate

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for an advocacy role at Airbnb's Public Policy group, focusing on community activation strategies, grassroots organizing, and policy change. The ideal candidate has experience in community organizing, advocacy campaigns, and digital content creation.

Senior Software Engineer - Connected Accounts

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The text describes the Trust team at Airbnb, responsible for protecting the community and platform from fraud, and the role of a Senior Software Engineer in maintaining the Trust and Safety of the platform. The job requires strong collaboration, innovative solutions, and experience in backend engineering, Scala, Python, Java, C++, and knowledge graph systems.

Client Success Manager

Company: StackAdapt

Location: USA

Posted Nov 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an exceptional Client Success Manager to build an internal Platform Support Centre. The role involves providing top-notch client support, analyzing data, and providing insights. The company offers a competitive salary, commission structure, and a comprehensive mental health care platform.

Visual/UI Designer

Company: Maker Sights

Location: USA

Posted Nov 28, 2024

The job posting is for a VisualUI Designer at MakerSights, a company that provides product and assortment insights to apparel, footwear, and accessory brands. The role requires a passion for user-centered design, strong visual eye, and ability to translate complex data into clear designs. The job involves working closely with the product marketing and insights teams to create functional, beautiful, and user-centric designs.

Performance Marketing Manager

Company: Miaplaza

Location: USA

Posted Nov 28, 2024

Miaplaza is a company that provides online learning solutions for K-12 education. They are hiring a Performance Marketing Manager to drive their digital marketing initiatives and are offering a competitive salary range of $2995-$4770 per hour.

VP, Technical Program Management

Company: Seismic Software

Location: USA

Posted Nov 28, 2024

Seismic is a rapidly growing company that is the global leader in sales enablement, helping make sales teams better by becoming more productive and engaging with buyers. The company is committed to building an inclusive workplace and is looking for a VP of Technical Program Management to head the TPM organization.

Data Analyst, Strategic Initiatives

Company: Boulder Care

Location: USA

Posted Nov 28, 2024

Boulder Care is a digital clinic offering long-term addiction treatment, seeking a data-driven detail-oriented Data Analyst to join their team. The role focuses on analyzing the impact of various strategic initiatives, providing actionable insights to optimize product operations and clinical workflows.

Inside Sales Representative - Enrollment

Company: Aura798

Location: USA

Posted Nov 28, 2024

Aura is a company that aims to create a safer internet by providing intelligent digital safety products. They are looking for sales candidates to join their team and help customers protect themselves against digital threats.

Senior Software Engineer - Integrations

Company: Magicschool

Location: USA

Posted Nov 28, 2024

The text describes MagicSchool, a generative AI platform for teachers, and its mission to provide seamless integrations with EdTech systems. The company values diversity, innovation, and excellence, and offers generous benefits to its employees.

Senior Engineering Manager - Grafana Ops

Company: Grafana Labs

Location: USA

Posted Nov 28, 2024

The job posting is looking for an Engineering Manager to lead the Grafana Ops team, focusing on people management, technical skills, and AI/ML experience. The role involves leading a team, coaching engineers, and contributing to design documents. The company offers a competitive compensation range and benefits.

Account Executive (Mid-Market)

Company: Contentsquare

Location: USA

Posted Nov 28, 2024

Contentsquare is a global leader in experience analytics, seeking team members to help drive growth. The company offers a range of benefits, including career development, mentorship, and competitive compensation.

Senior Mobile Engineer (AI)

Company: G-P

Location: USA

Posted Nov 28, 2024

The company is looking for a Senior Mobile Engineer to join their team. The role requires expertise in React Native, JavaScript, and TypeScript, as well as experience with mobile architecture and deployment. The company offers a competitive salary, benefits, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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