Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Level Designer

Company: Thatsnomoon

Location: USA

Posted Nov 27, 2024

Thats No Moon is an independent studio looking for a Lead Level Designer to join their team. The role involves guiding level designers, developing level content, and ensuring quality. The studio is looking for someone with experience in 3rd person shooter mechanics, melee combat, and level design.

Head of Customer Support

Company: Crux

Location: USA

Posted Nov 27, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Customer Technical Production Support Director to join their Data Ops Engineering team.

Partner Marketing Manager

Company: Dropbox

Location: USA

Posted Nov 27, 2024

The role is focused on building and executing a strategic partner marketing plan to support the global gotomarket strategy. The role will work with key stakeholders to build and execute an integrated marketing strategy and will play a key part in programs to launch new partner integrations.

Operations and Fraud Analytics Lead

Company: braviantholdings

Location: USA

Posted Nov 27, 2024

Braviant Holdings Inc is a leading provider of techenabled credit products, aiming to reduce credit barriers and create a Path to Prime for underbanked consumers. The company is looking for a Operations and Fraud Analytics Lead to optimize business operations, develop fraud prevention strategies, and drive profitability.

Sales Associate

Company: Granicus

Location: USA

Posted Nov 27, 2024

Granicus is a company that provides technology solutions to governments and citizens, aiming to bring them closer together. They have a mission to support their customers in meeting the needs of their communities and implementing their technology in ways that are equitable and inclusive.

Senior Data Engineer (Senior Engineer II) - Integrations

Company: Rockerbox

Location: USA

Posted Nov 27, 2024

Rockerbox is a growing low-ego tech startup that empowers marketing executives to make data-driven decisions. They are looking for a Senior Data Engineer to join their team, with a focus on building scalable and resilient data pipelines. The company offers a unique suite of product lines that centralize data and offer diversified measurement methodologies.

OT Security Consultant

Company: DirectDefense

Location: USA

Posted Nov 27, 2024

DirectDefense is a leading cybersecurity firm that provides cutting-edge solutions to help organizations defend against modern cyber threats. The company is committed to improving the security posture of its clients and has a passion for security. The OT Cybersecurity Consultant role involves leading assessments of security capabilities and technologies for clients' OT environments.

Senior Cloud Engineer

Company: Acentra Health

Location: USA

Posted Nov 27, 2024

Acentra Health is looking for a Senior Cloud Engineer to join their growing team. The role involves driving innovation, optimizing cloud operations, and working closely with development, QA, and support teams. The company offers a competitive salary, benefits, and a culture fueled by passion and driven by purpose.

Account Executive

Company: Aleph

Location: USA

Posted Nov 27, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are growing rapidly with low marketing spend. They are hiring account executives to join their growing sales team and are looking for experienced sellers with a track record of success.

Designer - Mobile & Vehicle UI

Company: General Motors

Location: USA

Posted Nov 27, 2024

The job description is for a remote designer position at General Motors. The role involves designing user interfaces for vehicle features and collaborating with other designers, researchers, and engineers. The ideal candidate will have strong visual design skills, an understanding of user-centered design, and a passion for designing digital products.

Integration Engineer

Company: Cofactr

Location: USA

Posted Nov 27, 2024

Cofactr is a company that empowers those who get critical work done by bridging the gaps left by traditional supply chain management solutions. They are seeking an Integration Engineer to join their Delivery team, with a focus on building, maintaining, and troubleshooting integrations using the Prismatic platform.

Communications Specialist, Editorial and Publications

Company: Protect Democracy

Location: USA

Posted Nov 27, 2024

Protect Democracy is seeking a Communications Specialist to support their editorial team in writing and editing content for their newsletter, website, and social media. The ideal candidate has 3+ years of communications experience, exceptional writing skills, and a passion for preserving democratic norms and institutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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