Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Director

Company: RTS

Location: USA

Posted Nov 27, 2024

The job posting is for a Product Director at Evo, a fighting game tournament and convention. The role involves leading the development and expansion of Evo's brand globally, overseeing event activations, and managing a team of endemic individuals. The job requires experience in developing conventions or festival products, team leadership, and exceptional documentation and communication skills.

Harvest Expert

Company: Harvest

Location: USA

Posted Nov 27, 2024

Harvest is a software company that helps businesses thrive by providing tools for time management and customer support. The company values its customers and employees, and offers a range of benefits and opportunities for growth.

Board Certified Behavior Analyst

Company: Crystal Care ABA

Location: USA

Posted Nov 27, 2024

CrystalCare ABA is seeking Board Certified Behavior Analysts (BCBAs) to join their team. As a BCBA, you will design and oversee personalized ABA therapy programs for individuals with autism. The company offers a supportive and collaborative work environment, flexible scheduling options, and opportunities for career growth and professional development.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Senior Product Owner

Company: Horizontal Digital

Location: USA

Posted Nov 27, 2024

The text describes the company Horizontal Digital and its values, highlighting its focus on customer experience, empathy, and innovation. It also outlines the role of a Senior Product Owner, requiring experience in product management, Agile methodologies, and technical skills.

Content Manager

Company: Buildout

Location: USA

Posted Nov 27, 2024

Buildout is a company that provides CRE software products and services to help brokers find and transact properties. They are looking for a Content Manager to guide and develop the content creation process for their brand. The ideal candidate will have a keen eye for detail, be highly creative, and possess excellent knowledge of consumer and content trends.

Product Manager - WhatsApp Messaging

Company: Twilio

Location: USA

Posted Nov 28, 2024

Twilio is a company that is shaping the future of communications, with a focus on innovative solutions and a strong culture of connection and global inclusion. The company is looking for a Product Manager to lead the development of WhatsApp business messaging, with a focus on delivering personalized customer experiences.

Tech Leader

Company: Finalsite

Location: USA

Posted Nov 28, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of product managers, designers, software engineers, and quality assurance analysts who work together to build and maintain their comprehensive web-based software solutions.

Consumer Product Manager

Company: Maximustribe

Location: USA

Posted Nov 27, 2024

The job posting is for a Consumer Product Manager position at Maximus, a mission-driven consumer health company. The role involves owning the post-purchase customer experience, optimizing digital and physical product experiences, and collaborating with marketing and design teams.

Enterprise Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 28, 2024

Octopus Deploy is a company that provides Continuous Delivery and GitOps solutions. They have a remote approach-first and a transparent compensation system. The company is looking for an Account Executive to join their team.

Senior Business Data Analyst

Company: Olo

Location: USA

Posted Nov 28, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a Senior Business Data Analyst to join their central analytics team. The role involves developing and maintaining reporting, conducting deep dive analysis, and creating dashboards to visualize key performance metrics.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages