Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Nov 27, 2024

Lumos is looking for experienced B2B SaaS sales professionals with a strong understanding of MEDDPICC sales methodology and experience working with IT Security GRC or similar technical buyers. The company values strong communication skills, ethics, adaptability, grit, and empathy. The role offers a competitive pay range of $260,000 to $325,000.

Content Manager

Company: Buildout

Location: USA

Posted Nov 27, 2024

Buildout is a company that provides CRE software products and services to help brokers find and transact properties. They are looking for a Content Manager to guide and develop content creation process. The role involves researching and defining target audiences, creating content for various platforms, and tracking analytics.

VP of Finance (Head)

Company: Trafilea

Location: USA

Posted Nov 27, 2024

The Vice President of Finance will be responsible for overseeing financial activities, investor relations, and corporate governance. The role requires a strong background in finance, strategic thinking, and leadership skills.

Sr. GTM Enablement Program Manager - HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team member who will partner with leadership to design and deliver sales training programs, product launch enablement, and cross-functional collaboration. The ideal candidate has 2+ years of SaaS sales enablement experience, strong organizational skills, and fluency in GTM business metrics.

Collections Supervisor

Company: Workiva

Location: USA

Posted Nov 27, 2024

The job posting is for a Collections Supervisor role, requiring a proactive leader with a passion for collections and customer experience. The role involves supervising a team, developing collections strategies, and analyzing team performance metrics.

Sales Development Representative

Company: CentML

Location: USA

Posted Nov 27, 2024

CentML is a company that aims to make AI accessible for innovation. They are looking for a Sales Development Representative to generate new sales opportunities and add qualified leads to their sales funnel.

Technical Designer

Company: Trafilea

Location: USA

Posted Nov 27, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Staff iOS Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff iOS engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Engineer, you will help drive technology and implementation strategy to directly help hosts.

Staff Android Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff Android Engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Android Engineer, you will help drive technology and implementation strategy to help hosts run their business daily.

Customer Success Manager

Company: ElevenLabs

Location: USA

Posted Nov 27, 2024

ElevenLabs is a hyper-growth startup that has built advanced AI voice models and products. They have reached 1 million users and partnered with major publishers. The company is backed by leading tech and AI investors and is hiring for a Customer Success Manager role.

Sr. Director - Demand Platform Operations

Company: OpenX

Location: USA

Posted Nov 27, 2024

OpenX is seeking a Sr Director Demand Platform Operations to manage the technical integrations, operations, and primary relationships with OpenX's tier 1 and 2 DSP partners. The role requires a revenue-led, highly motivated self-starter with a track record of success in managing and leading best-in-class Account Operations or Technical Customer Success teams in the programmatic space.

Staff Fullstack Engineer - Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The text describes a job opening at Airbnb for a Staff Engineer to work on a chatbot product team. The role involves creating innovative user experiences, driving technical vision, and delivering scalable solutions. The company is committed to inclusion and diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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