Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Technical Accountant

Company: Chainalysis Careers

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior Technical Accountant position at Chainalysis, a company that provides data services and solutions for blockchain technology. The role involves providing technical guidance on accounting issues, assisting with audits, and ensuring compliance with US GAAP. The company values diversity and is committed to ensuring its team reflects the unique communities around the world.

Commercial & Privacy Counsel

Company: Elevenlabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Commercial and Privacy Counsel to join their team.

Director of Product Management - Protocol

Company: Polygon Labs

Location: USA

Posted Nov 22, 2024

Polygon Labs is a software development company building a network of aggregated blockchains. The company is looking for a Director of PM to build the technology and ecosystem for their protocol team. The role requires a strong understanding of the crypto space, ability to gather and use data, and strong communication skills.

Senior Software Engineer (Full Stack)

Company: FreeWill

Location: USA

Posted Nov 22, 2024

FreeWill is looking for a Full Stack Senior Engineer to join their mission-driven company. The role offers excellent benefits, a signing bonus, and the opportunity to work on a modern stack. The company values diversity and is committed to building an inclusive workplace.

Senior Project Manager

Company: Smartwires

Location: USA

Posted Nov 21, 2024

Smart Wires is looking for a Senior Project Manager to work on deploying their technology in major utilities substations. The role requires a blend of relationship management, planning, execution, and organizational skills to achieve outstanding results. The company develops innovative technologies to advance the delivery of electricity and is committed to diversity and inclusivity.

Business Operations Manager

Company: Celerion

Location: USA

Posted Nov 21, 2024

Celerion is committed to swift clinical research and is hiring a Business Operations Manager to support the development of lifesaving treatments. The role requires a high level of leadership, scientific background, and relationship building skills.

Cloud Operations & Support Engineer - SRE

Company: Docebo

Location: USA

Posted Nov 21, 2024

The job posting is for a Cloud Operations and Support COampS Engineer position at Docebo, a fast-growing SaaS company. The company is looking for someone to manage the operational health of their learning platform, solve critical customer-facing issues, and work with a globally deployed COampS team. The job requires previous experience with infrastructure management and operations, good working knowledge of Linux and Docker, and experience with AWS Cloud services.

Product Marketing Manager – Marketplace

Company: Fieldnation

Location: USA

Posted Nov 21, 2024

The role of Product Marketing Manager at Field Nation is critical for ensuring the success of product launches and driving revenue. The job requires exceptional writing, communication, and presentation skills, as well as the ability to work independently and collaboratively.

Senior People Operations Analyst

Company: Reddit

Location: USA

Posted Nov 22, 2024

The text describes Reddit's community and its features, and then presents a job posting for a Senior People Operations Analyst. The job requires a strong analytical mindset and experience in people analytics.

Senior Technical Writer

Company: AppOmni

Location: USA

Posted Nov 21, 2024

AppOmni is seeking a senior technical writer to join their collaborative team. The role involves creating product support documentation for a cutting-edge SaaS security application. The ideal candidate will have experience in tech writing, SaaS products, and documenting APIs and SDKs.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 22, 2024

The Plaid Machine Learning Infrastructure ML Infra team is responsible for creating and maintaining foundational systems tools and processes for efficient scalable reliable responsible and secure machine learning workflows. The team will lead the design and development of the Feature Store Platform for Plaid and support the development of ML-based product lines.

Senior Clinical Research Associate

Company: PROCEPT BioRobotics

Location: USA

Posted Nov 21, 2024

The company PROCEPT BioRobotics is looking for a Senior Clinical Research Associate to manage clinical trials. The role involves leading and managing clinical trials, developing study plans, and ensuring compliance with regulatory requirements. The company offers a comprehensive benefits package and a work-life blend.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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