Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Technical Program Management (Guest & Host Tech)

Company: Airbnb

Location: USA

Posted Nov 22, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, with a focus on inclusiveness, sustainability, and adaptability.

Omnichannel Advertising Project Manager

Company: Digital Yalo

Location: USA

Posted Nov 22, 2024

The text describes a company called Yalo that is hiring a Project Manager. The role involves managing multiple projects, collaborating with team members, and ensuring projects are completed on time and within budget. The company values diversity, creativity, and individuality, and offers a range of benefits.

VP - Enterprise Data Sales

Company: Predactiv

Location: USA

Posted Nov 22, 2024

Predactivs DaaS team is seeking a VP Enterprise Data Sales to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Senior Data Product Manager

Company: Embroker

Location: USA

Posted Nov 22, 2024

The Senior Product Manager Data is a key role that works collaboratively across the organization and with customers to deliver market competitive compelling and differentiated commercial products. The role is responsible for the development and enhancement of a specific application or suite of applications.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Senior Sales Executive - Midwest

Company: Loyal

Location: USA

Posted Nov 22, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The ideal candidate will have 5+ years of experience in enterprise software sales, specifically within the SaaS and digital health sectors, and will be able to navigate complex sales processes and close deals with senior executives.

Development Coordinator

Company: One League

Location: USA

Posted Nov 22, 2024

One League is a global education institution offering a 2 Year MBA program with scholarships. They are recruiting a Development Coordinator to advance fundraising efforts and support the global scholarship fund.

Billing Customer Experience Associate

Company: Osmind

Location: USA

Posted Nov 22, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are seeking a Billing Customer Experience Associate to join their growing Customer Experience team.

Senior Manager - Business Development

Company: 1Password

Location: USA

Posted Nov 22, 2024

The job posting is for a Sr Manager of Business Development at 1Password, a remote-first company. The role involves leading the Commercial and Enterprise BDR teams, driving growth, and fostering a culture of excellence. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Telephony Systems Administrator

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job description is for a Telephony Systems Administrator who will oversee the technical management of the Five9 telephony system and coordinate between teams. The role requires expertise in telephony system administration, operations management, and compliance. The responsibilities include managing the telephony system, monitoring performance metrics, and ensuring compliance with communication laws.

Enterprise Senior Customer Success Manager

Company: Kasada

Location: USA

Posted Nov 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a customer success manager to join their team, who will be responsible for enabling seamless operation of their platform, advising key customer stakeholders, and driving strategic plans to build on customer requirements.

Paid Search Associate

Company: QuinStreet

Location: USA

Posted Nov 22, 2024

The job posting is seeking a Paid Search Associate to support the Marketing team in acquiring quality homeowner leads through Google Ads and other paid media platforms. The ideal candidate will have a background in performance marketing and data analysis, and will work alongside a team of seasoned experts to enhance current campaigns and test new opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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