Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Investor Relations & Business Operations

Company: Figma

Location: USA

Posted Nov 21, 2024

The IR amp Business Operations team is looking for a highly analytical and strategic individual to support core activities and collaborate with cross-functional partners. The role requires strong analytical expertise, experience building relationships, and project management skills. Figma values hiring smart and curious people who are excited to learn and develop their skills.

Senior Associate - New & Growth Business

Company: Axios

Location: USA

Posted Nov 21, 2024

Axios is hiring a Senior Associate Client Partnerships to join their East Coast advertising team. The role requires superior communication skills, ability to understand partner business priorities, and develop creative solutions. The company offers a range of benefits, including 401k, robust health insurance, and generous vacation policy.

Cyber Security Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Nov 21, 2024

The job posting is for a cybersecurity consultant position at Crosslake, a company that supports changemakers and helps them buy, build, and run better technology. The role involves working with private equity and portfolio company clients to apply an information security vision and strategy, and assisting in leading enterprise-wide cybersecurity operations teams and processes.

Senior Machine Learning Engineer, Ads Engagement Modeling

Company: Reddit

Location: USA

Posted Nov 21, 2024

Reddit is hiring a Senior Machine Learning Engineer for its Ads Engagement Modeling team. The team is responsible for predicting ad engagement rates and optimizing ad products. The role requires experience in building industrylevel deep learning models and working with mainstream ML frameworks.

Litigation and eDiscovery Paralegal

Company: Dropbox

Location: USA

Posted Nov 21, 2024

The job description is for a Litigation and eDiscovery Paralegal at Dropbox, requiring 7+ years of experience, exceptional communication and organizational skills, and proficiency in various software tools. The role involves supporting the Litigation team, managing projects, and working collaboratively with internal and external clients.

Internal Content & Enablement Specialist, People Tech

Company: Pinterest

Location: USA

Posted Nov 21, 2024

The job posting is looking for an experienced Content Manager to join the People team. The ideal candidate is passionate about making a global impact and has strong communication and writing skills. The role involves creating and managing content, collaborating with cross-functional teams, and ensuring the content is relevant and accurate.

Reals Manager: Public Sector

Company: GitLab

Location: USA

Posted Nov 21, 2024

The Renewals job family delivers value and business outcomes by specializing in customer retention. The role aims to deliver predictable and efficient renewals through proactive management of the customer lifecycle.

Community Lifecycle Manager

Company: Reddit

Location: USA

Posted Nov 21, 2024

The job description is for a Community Lifecycle Manager at Reddit, responsible for managing campaign strategy and execution, partnering with various teams, and leveraging data insights to enhance strategy. The ideal candidate has experience in lifecycle marketing, email marketing, and product marketing, with a deep understanding of multichannel strategies and community culture.

Financial Operations Lead

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services and improve the customer experience. The company is committed to diversity and inclusion and offers a range of benefits and perks to its employees.

Onboarding Specialist

Company: Automox

Location: USA

Posted Nov 21, 2024

Automox is seeking an Onboarding Specialist to join their Customer Experience team. The role requires a self-motivated individual with experience in IT and SaaS software. The company offers a competitive salary, equity, and benefits, and is committed to diversity and inclusion.

Senior Frontend Software Engineer - Poster Experience

Company: Reddit

Location: USA

Posted Nov 21, 2024

The job posting is for a high-impact role at Reddit, focusing on creating and participating in conversations. The role requires experience in software development, collaboration, and communication. The company offers comprehensive benefits and a remote work environment.

Team Leader - Player Support

Company: PTW

Location: USA

Posted Nov 21, 2024

The job posting is for a Team Lead position in the Player Support department, requiring a dynamic and motivated manager to cultivate relationships, ensure company principles are adhered to, and deliver excellent customer service. The ideal candidate will be engaging, personable, and results-oriented, with experience in a similar role and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages