Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Product Manager

Company: ForceMetrics

Location: USA

Posted Nov 18, 2024

ForceMetrics is seeking a self-starting Product Manager to join their team in building products that make a difference. The company is committed to transforming data for social change and empowering responders to make better decisions.

Teladoc Customer Service Representatives

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a customer service representative to work from home, providing services for a telemedicine provider. The job requires strong attention to detail, excellent communication skills, and the ability to work independently. The company offers flexible scheduling, competitive pay, and benefits such as one-on-one mentorship and free certification.

Speech Language Pathologist School

Company: Epic Special Education Staffing

Location: USA

Posted Nov 18, 2024

Epic Special Education Staffing is offering a $2000 signon bonus for a limited time for School Speech Language Pathologist. The company provides a world of opportunities for therapists to leverage their abilities and make an impact on special education.

Staff Accountant

Company: Degreed

Location: USA

Posted Nov 18, 2024

Degreed is a premier upskilling platform that empowers individuals to connect their skills and ambitions with meaningful growth opportunities. The company values diversity, inclusion, growth mindset, and collaboration, and offers a range of benefits and wellness programs to support its employees.

Staff Augmentation Specialist

Company: thinkahead

Location: USA

Posted Nov 18, 2024

AHEAD is a company that values diversity and inclusion, and is committed to creating a culture of belonging. They prioritize creating a space where all perspectives and voices are represented, valued, and respected. The company also offers a range of benefits to its employees, including medical and dental insurance, 401k, and paid time off.

Senior Analyst

Company: Toast

Location: USA

Posted Nov 18, 2024

The text describes Toast's commitment to creating an accessible and inclusive hiring process, and the job requirements for a Senior Analyst position. The company is seeking a candidate with experience in Business Intelligence, Data Analytics, or Strategic Finance, and a track record of delivering results. The role involves developing advanced financial models, collaborating with business partners, and communicating insights to senior leadership.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Senior Oracle SOA Developer

Company: Acentra Health

Location: USA

Posted Nov 18, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They are a team of experienced leaders, clinicians, and technologists who come together to redefine expectations for the healthcare industry. They offer a range of benefits and a competitive compensation package.

Customer Service Risk Teammate

Company: eBay

Location: USA

Posted Nov 18, 2024

eBay is a global ecommerce leader that empowers millions of buyers and sellers. The company is committed to pushing boundaries and leaving its mark on the future of ecommerce. The role of Customer Experience Risk Teammate is a career path offering diverse opportunities, providing exceptional service to customers and promoting high seller standards.

Software Engineer, AI / Full Stack

Company: Squint.ai

Location: USA

Posted Nov 19, 2024

Squint is a Manufacturing Intelligence Platform that uses AI and AR to make every operator an expert. They are looking for Software Engineers to build the platform, focusing on AI-powered full-stack projects. The company is committed to creating a diverse and inclusive workplace.

Technical Project Manager

Company: CardFlight

Location: USA

Posted Nov 18, 2024

CardFlight is looking for a Technical Project Manager to join their location-neutral team. The role involves owning various aspects of CardFlight initiatives, collaborating with stakeholders, and driving project delivery. The company offers a competitive salary, benefits, and a positive work environment.

Vice President of Account Management

Company: Garner Health

Location: USA

Posted Nov 19, 2024

Garners mission is to transform the healthcare economy by delivering high-quality and affordable care. The company is looking for a VP of Account Management to oversee a team of account managers and ensure the success and retention of clients.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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