Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lifecycle Marketing Manager

Company: BigHealth

Location: USA

Posted Oct 31, 2024

Big Health is a company that aims to help millions of people achieve good mental health through digital therapeutics. They are seeking a Lifecycle Marketing Manager to execute marketing initiatives and drive enrollments to their products.

Founding Account Executive

Company: Niceboard

Location: USA

Posted Oct 31, 2024

Niceboard is a profitable B2B SaaS startup looking for a salesperson to help them grow. The company is 100% bootstrapped and independent, and the founder is looking for someone who is hands-on, hungry, and resourceful to help take the company to the next level.

Lead UX Designer for Social Impact Design Agency (F/T Remote)

Company: Constructive

Location: USA

Posted Oct 31, 2024

Constructive is a leading social impact strategy and design firm seeking a Lead UX Designer with expertise in UX design for content-rich websites and strong people management skills. The role involves leading a UX design team, managing and mentoring designers, and collaborating with strategy, content, and engineering teams.

Project Manager, Commercial Contracts

Company: Aledade

Location: USA

Posted Oct 31, 2024

Aledade is a public benefit corporation that empowers independent primary care practices. They are looking for a Project Manager to join their legal team to support the contracting function and other initiatives. The ideal candidate will have experience in contracts management and strong project management skills.

Staff Software Engineer, Networking

Company: Mozilla

Location: USA

Posted Oct 31, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are working on improving networking protocols and multithreaded applications. The company is looking for a skilled developer to work on a first-class networking stack and improve web experiences for millions of Firefox users.

Marketing Designer

Company: Goodparty

Location: USA

Posted Oct 30, 2024

GoodPartyorg is a non-profit organization that aims to transform civic leadership in America by empowering real people to run and win local and state-level campaigns. They are looking for a Marketing Designer to create digital marketing assets and social media designs to attract candidates to their product.

Senior Product Manager

Company: Changeorg58

Location: USA

Posted Oct 31, 2024

Changeorg is seeking a Senior Product Manager to elevate the experience for petition starters. The role involves increasing user engagement and retention, owning the product roadmap, and driving actionable insights. The company is committed to diversity and inclusion, with a focus on social change and impact.

NA Enterprise Account Executive

Company: Lucid Software

Location: USA

Posted Oct 31, 2024

Lucid Software is a leader in visual collaboration, helping teams align around a shared vision and collaborate visually. The company has received numerous recognitions for its products and workplace culture, and is looking for an Enterprise Account Executive to lead the strategic business growth for new and existing customers in the California Bay Area market.

Manager, Legal Operations

Company: Pomelocare

Location: USA

Posted Oct 31, 2024

Pomelo Care is a multidisciplinary team that aims to improve care for moms and babies. They are looking for a Legal Operations Manager to support efficiency and drive strategic initiatives. The role involves implementing technology tools, streamlining operations, and managing project plans. The company offers competitive benefits, equity compensation, and a flexible work environment.

Senior Manager, DevOps

Company: Talkiatry

Location: USA

Posted Oct 31, 2024

Talkiatry is a mental health company that is looking for a Senior DevOps Manager to join their team. The company is committed to providing accessible and responsible care to patients, and is looking for a team manager who has strong experience navigating stakeholders and prioritization decisions, as well as practical experience in an AWS stack.

Technical Program Manager

Company: Goodleap

Location: USA

Posted Oct 31, 2024

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions. They are seeking an experienced Technical Program Manager to lead cross-functional teams in delivering complex technical projects.

Machine Learning Data Analyst

Company: Keeper Security, Inc.

Location: USA

Posted Oct 30, 2024

Keeper Security is seeking a highly motivated and experienced Data Analyst to join their AI and Threat Analytics team. The role involves managing and optimizing datasets, generating synthetic datasets, and collaborating with ML Engineers to develop machine learning models.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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