Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Strategic Account Management

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Managing Editor

Company: Stripe

Location: USA

Posted Oct 31, 2024

The job posting is for a full-time managing editor position at Works in Progress, a magazine of scientific, technological, and economic progress. The editor will manage the pipeline, edit drafts, and work with other editors on articles. The role requires experience in full-time editing and managing a complex pipeline of articles.

Enterprise Sales Lead

Company: PermitFlow

Location: USA

Posted Oct 31, 2024

PermitFlow is a software company that aims to streamline construction permitting in the US market. They have raised $31m in funding and are looking for an Enterprise Sales Lead to expand their reach among general contractors, builders, and developers.

Customer Support Specialist

Company: TeamSnap

Location: USA

Posted Oct 31, 2024

TeamSnap is looking for a Customer Experience Agent to deliver high-quality support to their customers. The role involves providing WOW customer experiences through email and chat, taking ownership of customer issues, and seeking to understand customer needs. The company offers competitive compensation and a positive work environment.

Senior Software Engineer, Backend

Company: Flex

Location: USA

Posted Oct 31, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are looking for a Senior Software Engineer to join their team and help them achieve their mission.

Strategic Account Executive

Company: Everstream Analytics

Location: USA

Posted Oct 31, 2024

The job posting is for a Strategic Account Executive at Everstream, responsible for driving sales and growth in the automotive industry. The role requires strong presentation and hunting skills, experience in enterprise software sales, and a proven track record of success.

Contract Technical Recruiter

Company: Rialtic

Location: USA

Posted Oct 31, 2024

Rialtic is a company that empowers health insurers and healthcare providers to run their critical business functions. They are looking for a technical recruiter to partner with senior leaders and build cross-functional partnerships to scale hiring. The company values diversity, inclusivity, and authenticity, and encourages applicants to apply even if they don't meet every qualification.

Account Executive

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is seeking an Account Executive to join its Go-To-Market department, responsible for articulating the value proposition of the entire SpryPoint solution suite to prospect audiences, creating demand, and effectively managing sales cycles.

Senior Brand Gen Manager

Company: Samsara

Location: USA

Posted Oct 31, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are looking for a Sr BrandGen Manager to lead the development and execution of fully integrated omnichannel brand campaigns. The company offers a competitive total compensation package, flexible working, and a commitment to diversity and inclusion.

Senior Software Engineer

Company: AffiniPay

Location: USA

Posted Oct 31, 2024

The job posting is looking for a senior software engineer to help build new products and develop capabilities for users. The engineer will work with a team to design, build, and maintain a product called Smart Spend, which will impact the business practices of diverse customers.

Risk Analyst

Company: Check

Location: USA

Posted Oct 31, 2024

The company is seeking a contract Risk Analyst to provide temporary support in reviewing accounts, ensuring regulatory compliance, and mitigating fraud and credit risks. The ideal candidate has experience in risk, banking compliance, AML, or fraud and is detail-oriented and eager to minimize risk and improve systems.

Senior Marketing Manager

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, with a team of experts dedicated to helping clients improve their operations and better serve their customers. The company has received a strategic investment from Norwest and is looking for a Senior Marketing Manager to develop and execute comprehensive SaaS marketing strategies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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