Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Revenue Operations Specialist

Company: User Interviews

Location: USA

Posted Oct 31, 2024

User Interviews is a remote company that values continuous improvement and customer feedback. They are looking for a Revenue Operations Specialist to join their team and support their Go-To-Market operations.

Software Engineer - Rendering and Animation

Company: Figma

Location: USA

Posted Oct 31, 2024

Figma's Rendering and Animation team is looking for engineers with expertise in rendering algorithms and APIs to work on building new features and achieving roadmap goals. The team focuses on creating performant, feature-rich, and reliable rendering solutions for Figma's products.

Principal Software Engineer - Supply Chain (Fullstack)

Company: Veho

Location: USA

Posted Oct 31, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Principal Engineer to lead the Supply Chain Engineering team and create user-friendly solutions for stakeholders.

Virtual Therapist - ARFID Program

Company: Monte Nido & Affiliates, LLC

Location: USA

Posted Oct 31, 2024

Walden Behavioral Care is seeking a Therapist to work with ARFID patients virtually. The company offers a comprehensive treatment approach, competitive compensation, and a diverse environment. The Therapist will provide individual, group, and family therapy, and participate in discharge and aftercare planning.

Sr. Software Engineer - Backend

Company: hims & hers

Location: USA

Posted Oct 31, 2024

The job posting is seeking an experienced Sr Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience with backend services, collaboration, leadership, and technical skills. The company offers competitive benefits and a positive work environment.

Senior Staff Machine Learning Engineer, Security

Company: Airbnb

Location: USA

Posted Oct 31, 2024

Airbnb is looking for a Senior Staff Machine Learning Engineer to contribute to advancing Information Security protections and related operations. The role involves building and productionizing Machine Learning models, developing and communicating effective strategies, and working with cross-functional teams.

Data Strategy Manager

Company: Invisible Technologies

Location: USA

Posted Oct 31, 2024

The text describes Invisible, a company that provides solutions to complex business problems using AI and automation. The company has experienced exponential growth and is looking for a Data Strategy Manager to help clients improve their AI models. The role requires a deep understanding of data science, statistics, and AI, as well as strong management and leadership skills.

Principal Software Engineer

Company: Restaurant365

Location: USA

Posted Oct 31, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Principal Software Engineer to lead the development of new features and products. The role requires expertise in C, SQL databases, and cloud computing, as well as experience with Agile development concepts and distributed version control systems.

Director of Design - Operations

Company: Nava

Location: USA

Posted Oct 31, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. The company is looking for a Director of Design Operations to lead the design team and ensure efficiency in their work.

Digital Customer Success - Campaign Manager

Company: Twilio

Location: USA

Posted Oct 31, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The Digital Customer Success Campaign Manager role is a perfect fit for someone who has an exceptional drive to execute and iterate, is a resourceful problem solver, and has an analytical mindset.

Demand Generation Marketing Manager

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Demand Generation Marketing Manager to lead acquisition marketing efforts. The company values diversity, inclusivity, and continuous learning.

Provisioning Specialist I

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Provisioning Specialist L1 ensures timely delivery of orders and proactively communicates with partners. They follow processes and learn new skills on the job. The role requires creative problem-solving, attention to detail, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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