Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Solutions Engineer

Company: Flatfile

Location: USA

Posted Oct 28, 2024

Flatfile is seeking a Senior Solutions Engineer to join their team, responsible for building an AI-powered data exchange platform, working closely with customers, and designing solutions that leverage Flatfile's data onboarding capabilities.

Director - Private Funding Development

Company: CALSTART

Location: USA

Posted Oct 28, 2024

CALSTART is a mission-driven organization seeking a Director of Private Funding Development to lead fundraising efforts and support the growth of the organization's impact on clean transportation and climate change.

Mobile Engineer Intern 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The internship program at Pinterest is looking for students with a strong foundation in computer science to work on real projects and contribute to the company's growth. The position requires current enrollment in a school or education program and a Bachelor's degree in Computer Science or a related field by June 2026.

Staff Data Scientist - Notifications

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The job posting is looking for a data scientist with experience in machine learning, statistics, and experimentation. The ideal candidate should have a strong background in these areas and be able to communicate complex data insights to leadership and product teams.

Business Operations Lead

Company: Material Security

Location: USA

Posted Oct 28, 2024

The job posting is for a Business Operations Lead at Material Security, responsible for analyzing data, making recommendations, and implementing processes. The role involves working with various teams, including senior leadership, and has opportunities for growth and impact.

Master's Mobile Engineer Intern 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The internship program at Pinterest is looking for students with a strong foundation in computer science to work on real projects and build their skills. The position requires current enrollment in a school or education program and a commitment to obtaining a Master's degree in Computer Science or a related field by June 2026.

Director of Conversation Design

Company: Cresta

Location: USA

Posted Oct 28, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is seeking a Director of AI Delivery and Conversation Design to lead their professional services team.

PhD Machine Learning Internship 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The internship program at Pinterest offers a 12-week summer internship in machine learning and artificial intelligence, with opportunities to conduct research, engage in collaborations, and build intelligent data-driven models.

Technical Recruiter

Company: Inworld AI

Location: USA

Posted Oct 28, 2024

The job posting is looking for a Technical Recruiter Contractor to fuel the company's growth with extraordinary talent. The role involves owning the full-cycle recruiting process, working closely with hiring managers, and establishing strong relationships with passive and active talent. The company is offering a competitive contract rate of $50-$70 per hour.

Staff Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

The job posting is for a Staff Engineer position at Hims and Hers, where the candidate will be responsible for designing and implementing scalable and high-performance solutions. The role involves collaborating with cross-functional teams, providing technical guidance, and participating in product discovery sessions.

Software Engineering Intern 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The job posting is for a remote position at Pinterest, requiring a Bachelor's degree in Computer Science or a related field. The role involves taking ownership of tasks, collaborating with the team, and contributing to real projects. The company offers a base salary range of $7500 to $10000 monthly and provides benefits.

Reals Manager

Company: Vercel

Location: USA

Posted Oct 28, 2024

Vercel is looking for a Renewals Manager to join their team. The role requires a blend of technical understanding, customer relationship management, and strategic thinking to ensure high retention rates and a seamless renewal experience for customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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