Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Analyst - Virtual Power Plants Energy Markets

Company: Goodleap

Location: USA

Posted Oct 28, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They are seeking a Senior AnalystEnergy Trader to join their Consumer Solutions and VPP team.

Ecosystem Sales Account Executive

Company: Kontakt.io

Location: USA

Posted Oct 28, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They have grown rapidly and recently secured a $475M investment from Goldman Sachs. They are looking for an Ecosystem Sales Account Executive to help them grow further.

Staff Software Engineer (Ruby/Rails)

Company: Red Canary

Location: USA

Posted Oct 28, 2024

Red Canary is a cybersecurity company that aims to create a world where every organization can make its greatest impact without fear of cyber threats. They are searching for a Staff Software Engineer to join their team and build the Red Canary platform and its supporting products.

Managed Services Compliance Analyst

Company: COMPLY

Location: USA

Posted Oct 28, 2024

COMPLY is a high-growth organization that provides compliance solutions to financial services firms. They are seeking a Managed Services Compliance Analyst to join their team.

Senior Staff Content Designer

Company: Wealthfront

Location: USA

Posted Oct 28, 2024

Wealthfront is looking for a senior staff content designer to join the Wealthfront Design team. The role involves developing the strategy, vision, and language for a new line of business, working closely with cross-functional leaders, and mentoring other content designers.

Director - Quality Assurance

Company: Nuna

Location: USA

Posted Oct 28, 2024

The job posting is for a Quality Engineering Manager role at Nuna. The candidate will lead a cross-functional team to ensure quality applications and partner with engineering leaders to understand their needs. The role involves driving quality tooling, hiring engineers, and owning quality metrics tracked by the executive team.

VP - Product Management

Company: Splice

Location: USA

Posted Oct 28, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader, experience in building and maturing product teams, and ability to drive cultural transformation.

Senior Software Engineer - Full-Stack (Front End Focused)

Company: Curai

Location: USA

Posted Oct 28, 2024

Curai is looking for a Senior Software Engineer to join their Product Engineering team. The team is responsible for building and maintaining patient-facing applications and integrating them with clinical data infrastructure. The ideal candidate will have experience with full-stack development, React, and Python, and will be able to work effectively with a remote team.

Engineering Intern

Company: Demiurge Studios

Location: USA

Posted Oct 28, 2024

Demiurge Studios is looking for talented programmers for paid internships. As an engineering intern, you'll work with other engineers, artists, and designers to deliver innovative games. The company offers a collaborative culture, flexible work environment, and various benefits.

Solutions Engineer

Company: Teleport

Location: USA

Posted Oct 28, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a Solutions Engineer to help drive revenue growth by evangelizing their technology.

Senior Golang Engineer

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is hiring a Senior Golang Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and is looking for someone with 5+ years of experience building products used by customers, 3+ years of experience writing services in Golang, and experience with AWS services.

Senior Accountant

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking to hire a Senior International Accountant to the Finance team. The role involves owning the overall international accounting processes, including compliance, and working closely with tax, payroll, and other accounting teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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