Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Regional Events Specialist

Company: StackAdapt

Location: USA

Posted Oct 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Regional Events Specialist to build a hyperfocused events strategy to unlock opportunities in specific regions across the US. The role involves planning and executing regional event campaigns, maintaining relationships with retailers and partners, and promoting business expansion opportunities.

Sr. FP&A Analyst (R&D, G&A, Corporate)

Company: Newsela

Location: USA

Posted Oct 28, 2024

The role involves managing forecasting models, performing analysis, and providing reporting and analysis to support the business. The role requires experience in FPampA, budgeting, consolidation, performance reporting, and financial analysis, as well as advanced skills in Excel and experience using financial systems.

Senior Regional Marketing Manager

Company: Deputy

Location: USA

Posted Oct 28, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are searching for a Senior Regional Marketing Manager to fill a key role in their marketing organization.

Staff Software Engineer - AI for Dev Productivity

Company: Airbnb

Location: USA

Posted Oct 28, 2024

Airbnb is a mission-driven company that aims to create a world where anyone can belong anywhere. The company is looking for a developer to spearhead its AI strategy and enhance developer productivity across the entire development lifecycle.

Account Executive - Large Enterprise (Financial Services)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Large Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the Financial Services vertical. The ideal candidate will have 5+ years of software sales experience, a customer-centric mentality, and a desire to find and close new business.

Gathering Experience Designer

Company: Dropbox

Location: USA

Posted Oct 28, 2024

Dropbox is seeking an exceptional strategic individual contributor to spearhead in-person gathering initiatives, including designing in-person experiences that nurture connection and offsite sessions that deliver business impact.

Account Executive - Large Enterprise (Travel, Tourism & Hospitality)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Sales and Success team. The role involves prospecting, developing, and closing sales opportunities with large enterprise organizations. The ideal candidate will have 5+ years of closing experience in B2B sales and a strong customer-centric mentality.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Cloud Engineer

Company: Atmosera

Location: USA

Posted Oct 28, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering various services, including application and data professional services, security, and compliance management. The company is looking for a Cloud Engineer to provide advanced support and troubleshooting for their managed services.

Manager - User Experience Research

Company: Wikimedia Foundation

Location: USA

Posted Oct 28, 2024

The Wikimedia Foundation is hiring a UX Research Manager to lead and support a team of design researchers and a program manager. The role involves overseeing research that informs product and technology developments across multiple languages. The ideal candidate has experience in UX research, team management, and communication.

Senior Infrastructure Engineer

Company: Osmind

Location: USA

Posted Oct 28, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. They are looking for a DevOps and Infrastructure engineer to support their infrastructure management, deployment, and monitoring.

NetSuite Developer

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Oct 28, 2024

The NetSuite Developer will be responsible for software development, design, and customization in NetSuite to support the global WatchGuard business. The successful candidate will work with the engineering team and business teams to understand requirements and build scalable solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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