Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Solutions Architect

Company: Livefront

Location: USA

Posted Oct 18, 2024

The job posting is looking for a Solutions Architect to join the team at Livefront. The role involves designing and implementing robust architectures, leading technical discussions, and working closely with clients. The company values passion, talent, and a commitment to excellence.

Director - Revenue Projects

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Software Engineer - Staking - Crypto & Onchain

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Sr. Manager, Platform Accounting - Futures & OTC

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Customer Success Manager - Key Accounts

Company: Panoptyc

Location: USA

Posted Oct 18, 2024

Panoptyc is a company that uses AI and manual review to detect theft at over 15000 markets in the US. They are looking for a Customer Success expert to join their dynamic team and help elevate customer satisfaction and drive growth.

eConsult Specialist Panel

Company: RubiconMD

Location: USA

Posted Oct 18, 2024

RubiconMD is a platform that connects primary care clinicians with medical specialists to improve patient care and expand access to specialty expertise. They are looking for dedicated specialists who are passionate about improving patient care and expanding access to specialty expertise.

Product Manager - Consumer Trading

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and convert cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Oct 18, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Software Engineer - React - Asset Listings

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Accountant

Company: Cohere

Location: USA

Posted Oct 18, 2024

Cohere is a team of researchers, engineers, and designers passionate about AI. They are looking for an accountant to join their mission to scale intelligence and serve humanity. The role involves maintaining the general ledger, ensuring accuracy and compliance with accounting standards, and supporting month-end and year-end close processes.

Sr. Platform Accounting Manager - Revenue Reporting

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Recruiter

Company: Nova Talent

Location: USA

Posted Oct 18, 2024

Nova Talent is a talent acquisition firm that helps high-growth startups find and retain exceptional talent. The company is looking for a Part-Time Recruiter to join their team and help build a world-class team for their early-stage SaaS startup.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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