Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Scientist - Ad Intelligence

Company: Sensor Tower

Location: USA

Posted Oct 18, 2024

Sensor Tower is a company that provides market intelligence and insights to help businesses make better decisions. They are looking for a Senior Data Scientist to join their team, who will work on developing data models, analyzing large sets of data, and improving workflows for data extraction and classification.

Group Product Manager - Platform Custody & Crypto Funding

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Director of Digital Product Management

Company: Pair Eyewear

Location: USA

Posted Oct 18, 2024

Pair Eyewear is seeking a Director of Digital Product Management to lead and expand their digital product initiatives. The company is focused on bringing personalization to the end-to-end eyecare experience and is looking for a candidate with a proven ability to set a vision and lead strategic initiatives from concept to execution.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 18, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are seeking an experienced Alliance Manager to develop and grow their strategic alliance with Amazon Web Services (AWS) globally.

Senior Data Scientist - Product

Company: Apollo.io

Location: USA

Posted Oct 18, 2024

The job posting is seeking a Senior Data Scientist to help shape product strategy and decision-making through data analysis. The role requires a passion for transforming data into actionable insights and the ability to thrive in a fast-paced environment.

Senior Software Engineer - Protocol - Crypto & Onchain

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Manager - Machine Learning Engagement Management

Company: OfferFit

Location: USA

Posted Oct 18, 2024

The Manager ML Engagement Management is a critical role on our growing Implementation team. The job involves owning all phases of the program execution process, designing and configuring OfferFit use cases, and building relationships with customer stakeholders. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for professional development.

Field Sales Representative

Company: Booksy

Location: USA

Posted Oct 18, 2024

The text describes Booksy, a platform that connects beauty and wellness professionals with customers, and its mission to empower service providers and consumers. It highlights the company's values, benefits, and job opportunities.

Supervisor of BCBA Talent Acquisition

Company: Blue Balloon ABA

Location: USA

Posted Oct 18, 2024

Blue Balloon ABA is hiring a Supervisor of BCBA Talent Acquisition to lead the recruitment of compassionate and mission-driven individuals. The role involves partnering with hiring managers, developing strategies to market talent opportunities, and providing exceptional client service.

Sr. Manager, Sisense Community

Company: Sisense

Location: USA

Posted Oct 18, 2024

The job posting is seeking an experienced Community Leader to join the team in a management role. The role involves building and nurturing vibrant communities across digital and physical spaces, and requires strong communication, organizational, and interpersonal skills.

Head of Customer Support

Company: brightwheel

Location: USA

Posted Oct 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Support and Payment Operations to develop a multi-year strategy to maximize customer retention and lead the full Support team.

Principal Product Manager - Creators, Poe

Company: Quora

Location: USA

Posted Oct 18, 2024

Quora is a remote-first company looking for a Product Manager to join the Creators and Developers team on Poe. The role involves guiding the development of a platform for Gen AI creators and developers, and requires experience in Product Management or Engineering.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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