Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

QA Engineer

Company: Nextdata

Location: USA

Posted Oct 18, 2024

Nextdata is a company that is pioneering a new way for developers to work with data, enabling them to share it responsibly through data product containers. They are seeking a Quality Assurance Engineer to ensure the excellence of their OS across various deployments.

Quality Specialist

Company: Lightship

Location: USA

Posted Oct 17, 2024

Lightship is a virtual-first provider that is perfecting the way clinical trials get done. They are looking for a Quality Specialist to join their team, who will be responsible for managing their comprehensive quality management system, identifying and assessing training needs, and supporting internal audits and regulatory inspections.

Manager of Data Science & Analytics

Company: Kitcheck

Location: USA

Posted Oct 17, 2024

Bluesight is a high-growth healthcare information technology company that is looking for an Engineering leader to help redefine and grow their suite of healthcare data capabilities. The company is committed to improving medication management for healthcare providers and is seeking a data science leader to lead a team that provides intelligence to product teams and builds predictive models.

US Customer Success Manager

Company: Incisiongroupbv

Location: USA

Posted Oct 17, 2024

Incision is a company that provides a platform for surgical training and team performance. They are looking for a Customer Success Manager to support and manage their Academy customers. The role involves maintaining a clear overview of customers, implementing their product, and managing customer engagement and satisfaction.

Sales Training Specialist

Company: Noah Medical

Location: USA

Posted Oct 17, 2024

Noah Medical is a company that is building the future of medical robotics, and they are looking for talented and motivated team members to join their team. The company is committed to revolutionizing robotic surgery and is offering a competitive salary and benefits package.

VP Finance Controller

Company: Airtm

Location: USA

Posted Oct 18, 2024

Airtm is a fintech company that aims to provide financial freedom to people in Latin America by giving them a globally connected dollar account. They are looking for an experienced VP Finance Controller to oversee all aspects of the accounting function and build and maintain financial controls.

Insurance Claims Associate

Company: Lendbuzz

Location: USA

Posted Oct 17, 2024

Lendbuzz is a company that believes in financial opportunity for everyone. They develop innovative technologies to provide better access to credit for underserved borrowers. The company values diversity, compassion, simplicity, honesty, and transparency. They are looking for an Insurance Claims Associate to work towards maximizing financial recoveries for Lendbuzz.

Sales Development Representative - International

Company: Elevenlabs

Location: USA

Posted Oct 18, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are backed by leading tech and AI companies. The company is hiring a Sales Development Representative to build an outbound sales strategy and partner with enterprises to generate new experiences and monetization opportunities.

Compensation Manager

Company: Sunnova

Location: USA

Posted Oct 17, 2024

Sunnova is an industry-leading adaptive energy services company seeking a Compensation Manager to support the development and administration of compensation programs. The ideal candidate will have a strong background in compensation management and be able to demonstrate meticulous attention to detail and accuracy.

Junior Android Engineer

Company: Fieldwire

Location: USA

Posted Oct 17, 2024

Fieldwire is a construction field management software that is looking for an Android Software Engineer to join their team. The company is obsessed with improving the way teams work together and is building a Field Management Platform dedicated to construction teams. The job requires experience with Android development, Kotlin, and a strong understanding of algorithms and data structures.

Director, Business Intelligence

Company: National Funding

Location: USA

Posted Oct 17, 2024

National Funding is seeking a Director of Business Intelligence to develop and execute a comprehensive business intelligence strategy. The ideal candidate has a strong background in enterprise analytics and reporting, with experience in building data infrastructure. The company offers a positive energetic passionate business casual environment with management committed to employee success.

Senior Software Engineer, Robotics

Company: Collaborative Robotics

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Software Engineer in Robotics at Collaborative Robotics. The role involves developing on-robot software, pushing the boundaries of robotics technology, and working with a team of innovators to redefine human-robot interaction.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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