Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Community Coordinator

Company: Upwork

Location: USA

Posted Oct 05, 2024

Upwork is a work marketplace that enables companies and talent to work together. They are seeking a Social Media Community Coordinator to join their team and build strong relationships with their audience.

Project Coordinator

Company: Praetorian

Location: USA

Posted Oct 05, 2024

Praetorian is a company that brings together bright minds to solve cybersecurity problems. They offer a career opportunity to work on complex projects, manage teams, and improve service delivery. The company values diversity, inclusivity, and employee benefits.

Principal Product Manager

Company: Lily AI

Location: USA

Posted Oct 05, 2024

Lily AI is a retail AI company empowering retailers and brands by bridging the gap between merchantspeak and customerspeak. The company is hiring a Principal Product Manager to develop its advertising effectiveness strategy and lead seamless integrations with Google Ads.

Network Delivery Manager

Company: Render Networks

Location: USA

Posted Oct 05, 2024

Render is a company that is passionate about innovation and building networks to connect communities. They are experiencing rapid adoption and are looking for a Network Delivery Manager to deliver outstanding customer and project outcomes.

Director - Sales

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for a Director Sales LATAM to join their dynamic team. The role involves building a team of Account Executives, expanding the LATAM segment, and driving growth and market leadership in the region.

Growth Strategy & Analytics Analyst

Company: Privia Health

Location: USA

Posted Oct 05, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for a Growth Strategy and Analytics Analyst to oversee financial modeling and valuation initiatives for its clients nationwide.

Sr. Product Manager

Company: STAT Recovery Services

Location: USA

Posted Oct 05, 2024

STAT is a recovery management firm focused on delivering value to suppliers. They are a fast-growing, tech-enabled services company with a positive and collaborative culture. The company is looking for a Senior Product Manager to work cross-functionally with the design, engineering, and leadership teams to help shape and execute the product roadmap.

Senior Sales Manager

Company: Teleport

Location: USA

Posted Oct 05, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for infrastructure access management, and their team is looking for a Mid Market Sales Leader. The company values autonomy, security, and business acumen, and offers a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

Operations Program Manager - Product Support

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for an Operations Program Manager to lead strategic programs and drive complex projects. The role requires strong program management skills, technical familiarity, and excellent communication skills. The team is solving exciting challenges and creating an environment where teams and customers can thrive.

GTM Recruiter

Company: Jasper AI, Inc.

Location: USA

Posted Oct 05, 2024

Jasper is an end-to-end AI platform that aims to elevate marketers with the power of AI. The company has been recognized as one of the Top 15 Most Innovative AI Companies of 2024 by Fast Company and has a growing roster of Enterprise and Fortune 500 logos.

Product Marketing Manager - Ecosystem

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for a fullstack Product Marketing Manager to support its platform and partner ecosystem. The role involves working closely with partners, building joint marketing plans, and driving adoption of the platform and its integrations.

Technical Writer

Company: ReCharge

Location: USA

Posted Oct 05, 2024

Recharge is a subscription platform that helps ecommerce brands simplify retention and growth. As a Technical Writer, you will be responsible for creating product documentation and ensuring an accurate and comprehensive library of Recharge knowledge.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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