Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Risk Manager

Company: Kafene

Location: USA

Posted Aug 28, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and looking to expand its team.

Global Indirect Tax Technology and Operations Lead

Company: Stripe

Location: USA

Posted Aug 28, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is seeking a Global Indirect Tax Technology and Operations Lead to join their team and help build leading indirect tax automation solutions.

Implementation Manager - Accounting

Company: Restaurant365

Location: USA

Posted Aug 28, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The Implementation Manager Accounting role is responsible for leading new client implementations, managing multiple projects, and providing industry accounting expertise.

Senior ServiceNow Engineer

Company: HubSpot

Location: USA

Posted Aug 28, 2024

HubSpot is looking for a Senior ServiceNow Engineer to join their Business Technology team. The role involves designing, implementing, and owning innovative solutions to empower business partners and drive operational efficiency.

Sr. GTM Enablement Manager - HR Tech

Company: Lattice

Location: USA

Posted Aug 28, 2024

The job posting is looking for a candidate with experience in sales enablement, product marketing, and learning and development to join the GTM Enablement team. The role involves designing and delivering enablement programs, partnering with GTM leaders, and fostering a collaborative environment.

Associate Product Manager

Company: Axios

Location: USA

Posted Aug 28, 2024

Axios is hiring an Associate Product Manager for their Storytelling Publishing and Subscriptions team. The ideal candidate should have experience in software development, agile practices, and excellent communication skills. The company offers a range of benefits, including a competitive salary, 401k, and flexible work arrangements.

Customer Support Lead

Company: Mercury

Location: USA

Posted Aug 28, 2024

Mercury is hiring a Team Lead to manage a customer support team and improve the support experience. The role requires experience in leading customer support teams, expertise in adding structure for support teams, and comfortability working with technical issues.

Chemistry Faculty

Company: Adtalem Global Education

Location: USA

Posted Aug 28, 2024

The job description is for a chemistry professor at Chamberlain University, which has a 130-year history and a mission to educate diverse healthcare professionals. The professor will teach lower division chemistry disciplines, including general and organic chemistry, and introduce upper division biochemistry. The job requires a master's or doctorate degree in chemistry, teaching experience, and a passion for nursing education.

Senior Account Manager

Company: Liftoff

Location: USA

Posted Aug 28, 2024

Liftoff is a growth acceleration platform for the mobile industry, seeking a Senior Account Manager to join their Demand team. The role involves growing advertiser spend, expanding the Demand team, and collaborating with the commercial organization to drive product and creative innovation.

Senior Security Architect

Company: Kraken

Location: USA

Posted Aug 28, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is committed to industry-leading security, crypto education, and world-class client support.

Revenue Accounting Manager

Company: Alteradigitalhealthcanada

Location: USA

Posted Aug 28, 2024

Altera Digital Health is seeking a Revenue Accounting Manager to join their finance team. The role involves developing a strong individual contributor foundation, supporting revenue accounting, and taking on increasing leadership and management responsibilities.

Commercial Counsel

Company: Modern Health

Location: USA

Posted Aug 28, 2024

The job posting is for a commercial legal team attorney position at Modern Health. The role involves leading negotiations and drafting commercial agreements, providing legal guidance, and contributing to process improvements. The company offers a range of benefits, including remote work options, generous time off, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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