Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Fullstack Engineer - Analyze Product

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers. The company values trust, transparency, creativity, and inclusivity. They are hiring a Senior Fullstack Engineer to join their Analyze Engineering team to build and scale powerful capabilities for Webflow customers.

Engineering Manager - Poe Platform

Company: Quora

Location: USA

Posted Nov 29, 2025

Quora is a remote-first company with a mission to grow collective intelligence through its Quora and Poe platforms. The Poe Platform Team focuses on enhancing developer productivity by building foundational systems, frameworks, tools, and abstractions. The role involves leading and mentoring a high-performing platform engineering team, driving initiatives to improve developer velocity, upholding engineering best practices, and leveraging AI tools to enhance productivity.

Data Analyst - Payments & Blockchain

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The Payments & Blockchain team transforms blockchain data into insights to guide product, trading, and operational decisions.

GTM Engineer

Company: Vercel

Location: USA

Posted Nov 29, 2025

The role is for a software engineer to join the GTM Engineering team at Vercel. The engineer will build AI apps and workflows, collaborate with various departments, and ship high-impact solutions using the Vercel AI Cloud. The role includes in-office anchor days for those within a certain commuting distance, and offers competitive compensation, benefits, and a flexible work environment.

Social Media Manager

Company: Ahrefs

Location: USA

Posted Nov 29, 2025

Ahrefs is seeking a Social Media Manager to develop and execute a cohesive social media strategy across multiple platforms. The role involves building an overarching strategy, coordinating stakeholders, managing multiple channels, monitoring trends, driving engagement, and analyzing performance. The ideal candidate should have experience in managing social media, strong strategic thinking, excellent writing skills, deep understanding of social algorithms, and the ability to coordinate across teams.

Senior Python / React Software Engineer

Company: Nearform

Location: USA

Posted Nov 29, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior Python Engineer to design and build applications using Python and ReactJS, with a focus on performance, scalability, and collaboration. The role offers remote work, flexible hours, and a comprehensive benefits package.

Social Media Copywriter

Company: Ahrefs

Location: USA

Posted Nov 29, 2025

Ahrefs is seeking a talented Social Media Copywriter who can transform complex, mundane, and technical content into clear, exciting, and human language. The ideal candidate will be a skilled wordsmith with a storyteller's instincts and an editor's discipline, capable of crafting witty, humorous, and engaging copy across various platforms and formats.

Internal Audit Lead

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken emphasizes crypto innovation and global adoption, offering roles in a mission-driven team with a focus on security, education, and client support. The job description highlights leadership opportunities in audit and risk management within a dynamic, remote-friendly environment.

Sr Manager - Enterprise Security

Company: Mozilla

Location: USA

Posted Nov 29, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to building the internet as a public resource accessible to all.

Sr QA Analyst Manual AI

Company: Trafilea

Location: USA

Posted Nov 29, 2025

Trafilea is a consumer tech platform that uses AI to help scale transformative brand growth. They have over $1B in revenue, 12M+ customers, and 500+ talents across 19 countries. Trafilea owns and operates its own digitally native brands, investing in AI and automation. They offer remote work with competitive salary and benefits.

Senior Fullstack Engineer - Styles

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is a remote-first company building an AI-native Digital Experience Platform. They are seeking a Senior Fullstack Engineer to join their Styles & Designer UX group. The role involves working on the style engine, responsiveness, and new features to enable customers to design and build powerful websites visually. Webflow values trust, transparency, creativity, and a collaborative team environment.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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