Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Technical Engagement Manager

Company: Vercel

Location: USA

Posted Nov 28, 2025

The Technical Engagement Manager role at Vercel involves providing technical and operational leadership for post-sales delivery of professional services. The role requires collaborating with account teams, managing cross-functional delivery teams, and contributing to the growth of Vercel's professional services. The ideal candidate has 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, frontend web implementations, AI, or business process transformation.

Senior Engineering Manager – Growth Acquire

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Acquire teams focus on attracting, engaging, and inspiring trust in new users through website and mobile experiences, SEO, and emerging AI-driven platforms.

Cloud Engineer

Company: MetroSys

Location: USA

Posted Nov 28, 2025

MetroSys is seeking a highly skilled Cloud Engineer with 3+ years of experience, strong expertise in Microsoft Azure services, and familiarity with hybrid and multicloud environments. The role involves designing, deploying, and maintaining cloud infrastructure, collaborating with DevOps and development teams, implementing security best practices, and supporting multicloud initiatives. The position is fully remote with occasional collaboration across time zones.

Finance Operations Data Analyst

Company: NABIS

Location: USA

Posted Nov 29, 2025

Nabis is a leading licensed cannabis wholesale platform with a large portfolio of brands. They aim to empower the world to discover cannabis through choice, access, and innovation. The company is seeking a Finance Operations Data Analyst to drive automation, streamline processes, and improve metric tracking across various departments.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Nov 28, 2025

The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.

Engineering Manager - Cards

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.

Director of People Operations and Administration at NACSA

Company: Axis Talent Partners

Location: USA

Posted Nov 28, 2025

NACSA is seeking a Director of People Operations and Administration to design and implement people-centered systems, foster inclusion, drive professional development, and support talent management. The role involves managing finance administration functions and building sustainable frameworks to enhance employee experience and organizational culture.

Product Development Coordinator

Company: Trafilea

Location: USA

Posted Nov 28, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, providing support and development opportunities for their employees. With a remote-first approach, they offer the freedom to work from anywhere in the world, surrounded by a diverse and talented team.

Director of Product Development

Company: Trafilea

Location: USA

Posted Nov 28, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, and believe in investing in their people to provide them with support and development opportunities to grow both personally and professionally.

Customer Success Manager (Account Manager)

Company: Nova Talent

Location: USA

Posted Nov 29, 2025

The Account Manager IC role is a remote position based in the US East Coast or Central time zones. The company is a fast-growing SaaS business that helps connect physical and digital worlds. The role focuses on revenue growth, upselling, cross-selling, and renewals across a portfolio of ~150 Enterprise and SMB accounts. The ideal candidate has 5+ years of experience in Account Management, Strategic CS, or Enterprise Sales at a SaaS company, with a proven track record of driving upsells, cross-sells, and renewals across Enterprise accounts. The position offers competitive compensation, equity upside, comprehensive benefits, and the opportunity to work remotely while collaborating with a global team.

Account Executive, Enterprise - Public Sector (New Business)

Company: Stripe

Location: USA

Posted Nov 28, 2025

This text describes a Sales Executive role at Stripe, emphasizing the company's mission to expand financial infrastructure solutions for enterprises and public institutions. It outlines key responsibilities, required qualifications, and preferred attributes for the position, presenting a professional job description with technical and commercial requirements.

Lead Software Engineer - R&D

Company: Snapsheet

Location: USA

Posted Nov 28, 2025

Snapsheet is seeking a Lead Software Engineer to join their RampD team and work on the development of their new Snapsheet AI platform. The role involves building frontend and backend features, working with large language models, and contributing to the technical foundation of Snapsheet's next generation of intelligent insurance solutions. The company offers a remote working environment, flexibility, mentorship programs, and various perks and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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