Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Software Engineer: Data and Integrations (Remote)

Company: M3USA

Location: Washington DC

Posted Jan 29, 2025

M3 USA, a leading healthcare innovation company, is hiring for a Software Engineer Data and Integrations role. The role involves developing and improving software systems, data pipelines, and third-party SaaS platforms. The ideal candidate should be a fast-learning adaptable generalist with proficiency in SQL, Python, Typescript, dbt, cloud computing, and web application development. The company offers competitive wages and benefits, and is committed to diversity and inclusion.

Recruiting Coordinator (Contractor)

Company: Anduril

Location: Washington DC

Posted Jan 29, 2025

Anduril Industries, a defense technology company, is seeking a Recruiting Coordinator to manage interview scheduling, assist candidates with travel and accommodations, and improve the interview process. The ideal candidate will have experience in recruiting, excellent communication skills, and a candidate-first mentality. Anduril offers competitive compensation, benefits, and a positive, diverse, and supportive culture.

AI Software Engineer

Company: BLN24

Location: Washington DC

Posted Jan 29, 2025

BLN24 is a rapidly growing digital creative agency that supports the US Federal Government. They are seeking an AI Software Engineer with expertise in data engineering, machine learning, and artificial intelligence, particularly in integrating and optimizing Large Language Models for chatbot applications. The role involves designing and implementing AI-powered chatbots, developing robust prompts and retrieval-augmented generation pipelines, and collaborating with cross-functional teams. BLN24 offers competitive benefits, including generous medical, dental, and vision plans, flexibility, and opportunities for professional growth. They are an equal opportunity employer that values diversity and inclusion.

Tableau Analyst / Developer with BOE - Remote - Active MBI Clearance

Company: Arthur Grand Technologies Inc

Location: Washington DC

Posted Jan 29, 2025

Arthur Grand Technologies is seeking a skilled Tableau Analyst Developer with 8+ years of experience in Tableau solutions, 5+ years in Business Objects Enterprise BOE, and 3+ years in presenting technical insights. The role involves dashboard design, performance optimization, user collaboration, documentation, and testing. The company offers challenging work, market-relevant benefits, and opportunities for professional growth. Arthur Grand Technologies is a minority-owned staff augmentation and technology consulting firm.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages