Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

React JS Developer (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior React JS Developer position based in Washington D.C. The role involves designing, developing, and testing applications using React JS technologies. The developer will work on JAVA programming, system infrastructure, security needs, network considerations, and methodologies. The position requires in-depth knowledge of JavaScript, DOM manipulation, data structures, algorithms, JSX, Babel, and Agile methodologies. The developer will write clean, scalable code, refactor and debug codes, improve existing software, test and deploy applications, and provide technical support. The role also involves collaborating with internal teams, developing software design and architecture, and ensuring technologies meet enterprise standards.

Senior JAVA Developer (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior JAVA Developer position in Washington D.C. for a 12 months+ duration. The role involves modernizing the client's Enterprise Application Destiny project using new digital technologies like cloud computing, data analytics, AI, and mobile. The developer will design, develop, and test using JAVA technologies, focusing on JAVA programming and supporting the ecosystem. Key responsibilities include writing clean, scalable code, refactoring and debugging, improving existing software, testing and deploying applications, and providing technical support. The ideal candidate should have extensive experience in JAVA, Spring Technologies, Agile methodologies, and other related technologies. A Bachelor's degree in IT or a related field is required.

Mid-Level .Net Developer

Company: Coreonyx

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a seasoned midlevel NET developer with experience in design patterns and industry standards. The role involves meeting with technology managers, upgrading existing NET websites, analyzing system requirements, developing technical specifications, writing scalable code, reviewing and debugging NET applications, providing support for junior developers, deploying functional websites, researching projects, drafting software procedures, training junior staff, and working closely with multiple teams. The requirements include a Bachelor's degree in computer science or a related field, previous experience as a NET developer, knowledge of NET languages, proficiency in frontend development languages, experience with Angular and React frameworks, experience with Amazon Web Services, 3D object files, LoginPersonalization, 508 compliance, SingleSignOn technology, ColdFusion Application Server, Content Management Systems, Content Delivery Networks, TypeScript, good verbal and written communication skills, and excellent problem-solving skills.

Database Administrator Senior (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior Database Administrator position in Washington D.C. with a duration of 12 months or more. The role involves supporting the client's databases, enhancing the wellbeing of children by ensuring accurate and timely financial and medical support. The incumbent will design and maintain on-premises SQL Server databases, provide customer support, produce system and custom reports, review technical documentation, oversee enhancements, and recommend improvements. The role also includes planning and implementing projects, ensuring effective use of resources, and contributing to policies. The minimum requirement is a Bachelor's degree in IT or related field with 11 years of experience in database design, SQL, report design, and Microsoft SQL Server Databases.

BI Technical Specialist

Company: Savan Group

Location: Washington DC

Posted Jan 28, 2025

Savan is seeking an experienced Business Intelligence Data Warehouse Technical Specialist to design, develop, and maintain enterprise BI solutions. The candidate should have a Bachelor's degree in a related field, 35 years of experience in BI or Data Warehousing, and proficiency in SQL and BI reporting tools. The role involves analyzing user requirements, collaborating with stakeholders, developing complex data models, and providing technical guidance. Preferred qualifications include experience with Agile methodologies, Microsoft SharePoint, data governance, and cloud-based BI solutions. The work location is hybrid, with the headquarters in Vienna, VA. Savan offers fair and competitive compensation based on industry standards, market conditions, and the specific demands of each role.

Senior Engineer - Workday Financials (REMOTE)

Company: GEICO

Location: Washington DC

Posted Jan 28, 2025

GEICO is offering a Senior Engineer position to build and design Workday Financial Integrations, driving the company's transformation to a tech-focused organization. The role involves managing system integrations, providing support for inbound and outbound integrations, and collaborating across functions. The ideal candidate should have extensive experience with Workday Financials, PRISM, and Accounting Center, along with strong technical skills in Web Services, APIs, XML, and XSLT. The position offers a competitive salary range, comprehensive benefits, and opportunities for professional growth and mentoring.

VP, MF Operational Risk Management (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 28, 2025

Fannie Mae is seeking a VP of MF Operational Risk Management with 15+ years of experience in risk management, preferably within first or second-line operational risk. The role involves setting the strategy and vision for operational risk management, leading operational compliance, managing a team, and ensuring alignment with divisional strategic priorities. The successful candidate will have strong skills in risk assessment, business insight, relationship management, influencing, governance and compliance, communication, and leadership.

Senior React JS Developer (ONSITE)

Company: Serigor Inc

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Senior React JS Developer position based in Washington D.C. The role involves designing, developing, and testing applications using React JS technologies. The developer will work on understanding the current system infrastructure, security needs, network considerations, and methodologies. Key responsibilities include writing clean, scalable code, refactoring and debugging, improving existing software, testing and deploying applications, and providing technical support. The ideal candidate should have extensive experience in ReactJS, Redux architecture, HTML5, CSS3, JavaScript, Angular, and Bootstrap. A Bachelor's degree in IT or related field is required, with 16 years of experience in preparing complex technical documentation. Additional desired skills include experience with Angular 2.0, RedHat Openshift, and knowledge of Continuous Integration and Continuous Development practices.

Senior Associate, Strategy and Build – GDI Americas

Company: The Global Development Incubator

Location: Washington DC

Posted Jan 28, 2025

Global Development Incubator (GDI) is seeking a Senior Associate to join their team. The role involves working closely with social leaders, innovators, and entrepreneurs to address global challenges. The Senior Associate will support strategy development, conduct research, and manage projects. They will also engage in donor relations and contribute to GDI's broader knowledge management. The ideal candidate should have an undergraduate degree, 5+ years of related experience, strong analytical skills, and excellent communication abilities.

Project Scheduler (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Jan 28, 2025

VetsEZ is looking for an experienced remote Project Scheduler to manage and maintain project schedules for IT initiatives. The Project Scheduler will collaborate with project managers, technical teams, and stakeholders to develop, monitor, and update detailed schedules. Responsibilities include developing project schedules, tracking progress, communicating status reports, monitoring resource allocation, conducting critical path analyses, and ensuring project timelines are met. The candidate must have a Bachelor's degree in project management or a related field, at least two years of experience as a project scheduler, proficiency in scheduling tools, and strong analytical, organizational, and communication skills. Additional qualifications include experience with the Department of Veterans Affairs or other federal agencies, ability to work in cross-functional teams, and ability to obtain government clearance. Benefits include medical, dental, vision, 401k with employer match, PTO, corporate laptop, and training opportunities.

Account Executive, Screening - Silver Spring ,MD

Company: Guardant Health

Location: Washington DC

Posted Jan 28, 2025

Guardant Health is seeking a field-based Account Executive for their Screening and Early Detection commercial team. The role involves promoting Guardant's cancer screening products, particularly the SHIELD test for colorectal cancer, to healthcare providers in primary care settings. The ideal candidate should have 4+ years of direct experience in healthcare sales, strong communication skills, and the ability to engage in a consultative selling process. The position requires travel within the assigned territory and some travel outside for regional or national meetings. The base salary range for this full-time position is $116,000 to $133,000.

Senior Accountant

Company: Crowell & Moring

Location: Washington DC

Posted Jan 28, 2025

Crowell & Moring LLP, an international law firm, is seeking a Senior Accountant for a highly visible role. The position involves managing critical accounting responsibilities, including cash and banking activities, fixed assets reconciliations, financial statement preparation, and financial analysis. The Senior Accountant will work closely with Finance leaders and internal departments across global offices. Key responsibilities include participating in the month-end close process, preparing and reviewing financial statements, supervising daily cash accounting, and acting as the main Finance point of contact for leases and construction projects. The ideal candidate should have a Bachelor's Degree in Accounting or Finance, a CPA designation is preferred, and a minimum of four years of increasingly responsible experience in public accounting, a blue-chip corporate environment, or a professional services firm. The firm offers a competitive compensation and comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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