Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Strategic Account Executive

Company: EcoVadis

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Security Engineering Manager, Investigations

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Solutions Consultant

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse
profitable growth innovative commercial strategies cross-functional or multidisciplinary project teams

Managing Consultant (Remote)

Company: M3USA

Location: Washington DC

Posted Jan 24, 2025

The Michael Allen Company is a healthcare management consulting firm with a 40-year track record of helping clients achieve profitable growth. They specialize in pipeline product planning, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm leverages abundant industry data to find innovative commercial strategies that maximize resource efficiency and effectiveness. Senior Consultants and Managing Consultants are responsible for project oversight, execution, and delivery of consulting engagements. They work with company executives to refine client project objectives, develop problem frameworks, and lead teams in creating actionable strategies. The minimum qualifications include a Masters degree in a related field, at least five years of relevant work experience, and extensive experience with global primary market research projects, cross-functional teams, and statistical packages like SPSS or SAS.

View Details Apply on BuiltIn

Senior Director, Enterprise Communications

Company: Visa

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

STEM Specialist - Washington D.C.: 2024-3291

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Assistant Controller - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Customer Support Analyst

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Corporate Paralegal

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Risk, Governance, Reporting and Operations Analyst (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse
full time be or bc rotating shift

Endocrinology Physician (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jan 24, 2025

View Details Apply on healthecareers.com

Teachers at USDA Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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