Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Product Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Billing/Revenue Analyst (Gov Con)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A Non-Profit organization is looking for a Billing/Revenue Analyst with Government Contracting experience. The role involves preparing and submitting invoices, providing training, maintaining digital recordkeeping, and resolving customer inquiries. The analyst will also work on process improvement to lower billing cycle times and strengthen internal controls. Requirements include advanced Excel skills, experience with various types of government contracts, and manual AR invoice handling.

Travel Physical Therapist - $2,274 per week

Company: Aureus Medical Group - Therapy

Location: Parkland, Washington

Posted Jan 24, 2025

Aureus Medical Group is seeking a travel Physical Therapist for a 13-week assignment in Parkland, Washington. The position is in an outpatient setting with a supportive team and excellent pay, benefits, and bonuses. The estimated weekly income is between $2194.00-$2274.00, with an hourly rate of $16.00-$18.00. Aureus Medical Group offers a comprehensive package including a non-taxable stipend and specializes in creating ideal lifestyles for healthcare professionals.

Operations Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy, a top-ranked recruiting and consulting firm in Washington, D.C., is seeking a talented individual for administrative and general office support. The firm offers a youthful, energetic, and entrepreneurial atmosphere, providing training and team support. Primary responsibilities include HR support, administrative tasks, reformatting resumes, team assistance, and office maintenance. Qualifications include a Bachelor's degree, 1-3 years of administrative experience, proficiency in MS Office, strong computer skills, excellent customer service, and ability to handle pressure and multitask.

Clinical Psychologist Needed for Locum Tenens Coverage at Facility in Rural Washington

Company: LocumTenens.com

Location: Washington

Posted Jan 24, 2025

A correctional facility in rural Washington is hiring a Clinical Psychologist for full-time, on-site work. The schedule is Mon-Fri with 4 10-hour shifts. Travel and lodging expenses will be covered. The facility uses paper charting and requires prescriptive authority. Clinicians will have access to free services including precision job matching, rapid credentialing, concierge support, and a digital hub for assignment details.

Operations Research & Systems Analyst (ORSA) SME (Operations Research Analyst 5)- 4548

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 24, 2025

HII-TSD is seeking an Operations Research Systems Analyst (ORSA) Subject Matter Expert (SME) to support the Defense Intelligence Agency's (DIA) Centers and Offices at Bolling AFB, Washington, DC. The role involves providing strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The SME ORSA analyst will design, develop, and apply various decision analytics, mathematical and statistical techniques, data mining, modeling and simulation, and other analytic methods to address operational and planning challenges. The role also includes performing ad hoc and recurring business analytic support, statistical analysis, process improvement analysis, and record keeping functions. Minimum qualifications include 15 years of relevant experience with a Bachelor's degree, or less years with higher degrees. A TS/SCI Clearance with CI/Poly is required.

Software Engineer for Weather Systems (remote)

Company: Element 84

Location: Washington DC

Posted Jan 24, 2025

Element 84 is a woman-owned small business specializing in geospatial data processing and software development for various sectors. They are known for their cloud-based geospatial data processing, remote sensing, and Earth science systems. The company values inclusivity, diversity, and equity, and offers flexible work schedules and parental leave. They are seeking a mid-level software engineer with expertise in the Unified Forecast System (UFS) and related applications. The ideal candidate should have a strong work ethic, excellent communication skills, and experience with Fortran, Python, and HPC technologies. The company offers competitive benefits and a positive work environment.

Client Service Associate - DC

Company: Brighton Jones

Location: Washington DC

Posted Jan 24, 2025

Brighton Jones, a leading RIA in the Pacific Northwest, is seeking a dedicated individual to join their Client Service team. The role involves administrative responsibilities such as providing oversight, preparing deliverables, and managing client data in Salesforce. The candidate will also assist with client experience responsibilities, including coordinating touchpoints and overseeing quality control. The company values commitment, curiosity, continuous growth, compassion, community, and collaboration. They offer competitive compensation, benefits, and a path to ownership for every teammate. The hiring process includes a self-assessment, initial interview, role alignment, full loop interviews, personal reference calls, and a final decision.

Associate Media Planner

Company: Media Cause

Location: Washington DC

Posted Jan 24, 2025

Media Cause is a mission-driven marketing and creative agency that supports nonprofits in growing and accelerating their impact. They take a people-first approach to developing creative, scalable growth strategies and targeted communications. The agency has 60+ full-time employees and offices in Boston, Washington DC, Atlanta, and San Francisco, with remote team members. Media Cause has won 19 creative and effectiveness awards and was honored by Inc Magazine for positive impact. The ideal candidate will support strategic media planning, assist in ad operations, optimize campaign buys, and utilize Google Analytics. They should have a strong interest in paid media planning, be eager to learn, collaborative, and have excellent communication skills. Media Cause offers a family-first work environment, robust benefits, and a commitment to diversity, equity, and inclusion.

Software Developer - 37818

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 24, 2025

Enlighten, a HII company, is seeking a Software Developer with extensive experience in Analytic Software Development, preferably 8+ years. The role involves analyzing cloud infrastructure needs, working closely with engineering teams, and providing support for cloud-based infrastructure. Required skills include proficiency in various technologies such as Kafka, Spark, Flink, MapReduce, Hadoop, Elasticsearch, MongoDB, Solr, enterprise APIs, RESTful web services, Microservices architecture, OOP paradigms, AWS, Azure, Spring, Guava, Linux, Git, Nexus, Maven, and agile software lifecycle. The candidate should also have a proven ability to learn quickly, work independently and in a team, and potentially lead a team of software engineers. U.S. Citizenship is required, and the role involves on-site work 3-5 days a week, with potential for hybrid work in the future.

Senior Analyst and Technical Writer/Editor

Company: Trilogy Federal

Location: Washington DC

Posted Jan 24, 2025

Trilogy Federal is seeking a Senior Analyst and Technical Writer/Editor with extensive experience in writing, editing, and project management. The ideal candidate should have excellent communication skills, strong analytical abilities, and proficiency in MS Office Applications. The role involves editing reports, developing communications artifacts, facilitating client meetings, and conducting research. The company offers competitive benefits including health, dental, and vision plans, paid parental leave, and a 401k plan. Trilogy Federal is an Equal Employment Opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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