Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Georgetown University Food Safety Manager II

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

The Food & Occupational Safety Manager at Georgetown University's Aramark account will coordinate safety and risk programs, processes, and procedures. This role involves strategic operational support, addressing operational needs related to safety, food safety, sanitation, and environmental compliance. The position requires a Bachelor's degree in occupational health and safety, food science, or Hospitality management, along with 5-7 years of professional safety experience. The salary ranges from $75,000 to $95,000, depending on skills, qualifications, and market data. Aramark offers comprehensive benefits and a supportive work environment.

HVAC Technician II

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Jan 24, 2025

Housekeeper for Capital One Arena Facilities

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

Aramark is seeking a Housekeeper to maintain cleanliness of locations, ensuring guest safety and health. The role involves adhering to preventative maintenance procedures, using cleaning equipment safely, and promoting professional relationships. Past cleaning experience is preferred, along with strong communication skills and adaptability to changing demands. Aramark values professional growth and commitment to training.

Site Leader, D.C. United Summer Camps: 2024-3417

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

D.C. United Summer Camps is seeking a Site Leader for a five-day soccer camp for children aged 5-13. The role involves managing day-to-day operations, leading a team of coordinators and coaches, and fostering a positive, inclusive environment. The ideal candidate should have a degree in youth education or related field, extensive youth development experience, and strong leadership skills. They must also be passionate about soccer, committed to youth development, and able to ensure camper safety. The position offers a competitive hourly wage, opportunities for leadership growth, and perks like free D.C. United game tickets.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

VP, Technology Products and Platforms (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 24, 2025

Fannie Mae is seeking a VP Technology Products and Platforms to lead the evolution and implementation of shared services across the enterprise. The role involves driving the transformation from a labor and project-focused strategy to a technology product and platform model. The successful candidate will be responsible for platform strategy and management, stakeholder collaboration, team leadership, process improvement, and efficiency. The ideal candidate should have 10+ years of leadership experience in technical product management, platform management, or a related role. They should have a proven track record in leading large-scale technical teams and product management initiatives, with a focus on shared services or platform product development. The candidate should be familiar with cloud platforms, modern software architectures, and have strong leadership and team management skills. They should also have excellent problem-solving skills, strategic thinking, and strong communication and interpersonal skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Senior Director FP&A

Company: FiscalNote

Location: Washington DC

Posted Jan 24, 2025

The Sr Director of FP&A will lead all FP&A functions, creating a best-in-class financial intelligence function. This role involves developing long-term and short-term financial goals, maintaining financial systems, and driving margin and workflow improvements. The ideal candidate will have 8+ years of experience in financial modeling, advanced expertise in Salesforce, Excel, GSuite, and NetSuite, and the ability to lead cross-functional teams. The position demands strategic vision, operational expertise, and collaboration skills to achieve financial goals and scale effectively.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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