Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Camp Operations & Extended Day Coordinator - Washington D.C.: 2024-3239

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

The Ops & PMX Coordinator plays a crucial role in managing daily operations of a summer camp, ensuring seamless and efficient experiences for campers and families. Key responsibilities include daily parent communication, handling various camp roles, and maintaining high professionalism. The role involves collaborating with Headquarters and aftercare programs, setting up and managing carpool, and implementing safety protocols. The ideal candidate should have at least three years of relevant experience, be physically capable of handling children and outdoor tasks, and possess First Aid & CPR certification.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves providing direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus.

Director, Customer Information Systems

Company: AdvaMed

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a Director of Customer Information Systems in Washington, DC. The role involves managing interdepartmental and cross-functional teams, providing strategic oversight of the Salesforce platform, and ensuring best practices for configuration and integration. The incumbent will also supervise staff and contractors, foster a positive work environment, and manage complex technology projects. Key responsibilities include business analysis, project management, data analysis, and creating and managing budgets. The ideal candidate should have a Bachelor's degree, 6+ years of work experience, and expertise in Salesforce and other association systems. The salary range is $156,850 - $177,300.

Lead Teacher at Bruce-Monroe Elementary School

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. As a Lead Teacher, you'll lead, coach, and mentor less experienced teachers, implement curriculum, create a nurturing environment, and support center success. Required skills include excellent customer service, organization, and early childhood education experience. Benefits include discounted child care, medical, dental, vision, mental health support, and more. KinderCare is committed to equal opportunity employment.

FUEL CENTER/CLERK

Company: Kroger

Location: Washington, MI

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

Classified Cyber Assurance Analyst

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

SpaceX is seeking a classified cyber assurance practitioner to drive its program forward, focusing on assessment, governance, and communications. The role involves assisting in the RMF A&A lifecycle process, ensuring compliance with regulatory requirements, and managing relationships with internal and external stakeholders. The successful candidate will help SpaceX deliver on customer requirements, reduce risk, and ensure mission success. The job requires a high school diploma, 3+ years of experience in cyber assurance, and a DoD IAM Level II eligibility with an active Top Secret security clearance. The compensation range is $80,000 - $115,000 for Level I and $100,000 - $135,000 for Level II, with additional benefits including stock options and comprehensive health coverage.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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