Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Enterprise Account Executive, Core, Public Sector: Federal Civilian: Dept of Commerce-NSFA

Company: Salesforce

Location: Washington, DC

Posted Jan 23, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for roles in Federal Civilian Agencies, specifically the National Science Foundation Agency. The role involves selling Salesforce's product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Sales Development Representative, Enterprise

Company: FiscalNote

Location: Washington, DC

Posted Jan 23, 2025

FiscalNote is seeking an Enterprise Sales Development Representative (SDR) to join their dynamic team. The role involves prospecting and connecting with key executives, developing leads, and creating growth opportunities. The successful candidate will partner with an Account Executive to strategize and reach potential clients, solidifying FiscalNote's presence in the enterprise segment. The company offers a competitive base salary, a collaborative and supportive team environment, and opportunities for professional development. FiscalNote values intellectual curiosity, clear communication, and a relentless drive to succeed. The ideal candidate will have a Bachelor's degree, strong communication skills, and some experience in business development or client outreach. FiscalNote is committed to diversity and inclusion, and is currently conducting virtual interviews and onboarding due to COVID-19.

Technical Product Manager

Company: Booking.com

Location: Washington, DC

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. The company offers a competitive pay range, comprehensive benefits, and various well-being programs.

Security Specialist, Endpoint and Email Controls Validation

Company: TikTok

Location: Washington, DC

Posted Jan 23, 2025

TikTok, a leading platform for short-form mobile video, is seeking a Control and Validation team member. The role involves defining enterprise security technical controls, designing and implementing IT security solutions, and assessing risks. TikTok values creativity, innovation, and inclusivity, with global headquarters in Los Angeles and Singapore. The company is committed to transparency, trust, and empowering decision-making. The ideal candidate will have experience in automated security testing, enterprise security tools, and GRC security policies, with proficiency in at least one programming language.

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $18.75, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, handling customer complaints, and cross-training in various areas. Aramark values employee development and equal employment opportunities.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Jan 23, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Relationship Banker- Middletown Breiel Blvd - Financial Center

Company: Bank of America

Location: Washington, UT

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.

Knowledge Management Director

Company: Bixal

Location: Washington, DC

Posted Jan 23, 2025

Bixal, a consulting firm based in Fairfax, VA, is seeking a Knowledge Management (KM) Director for a nine-year Comprehensive Technical Assistance project. The role involves strategic leadership in knowledge management, developing dissemination strategies, creating knowledge products, and managing content for knowledge platforms. The KM Director will also organize learning events, facilitate collaboration, and monitor analytics to enhance knowledge-sharing. This full-time position, contingent on contract award, offers a unique opportunity to make a significant impact on a project aligned with Bixal's mission. Qualifications include a bachelor's degree, at least 8 years of related experience, and proven team lead experience in knowledge management. Preferred qualifications include a master's degree, experience with USAID-funded projects in global health supply chain, and knowledge of knowledge management platforms in the developing world.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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